Oscar Morales Lorenzo
We just moved to Riverbank 2 days ago and we couldn't wait any longer to write this review. Sarah from the leasing office made the renting process super easy, fun and seamless . Her availability and knowledge of the building is simply outstanding. Th...
Read MorePaul Smith
Don't come here. Riverbank conveniently failed to mention the massive amount of construction that would be taking place over my entire lease term. At a time when everyone is WFH, there is constant ear-piercing drilling that reverberates through your ...
Read MoreSydney Ferguson
Riverbank was my first apartment in the city, and I'm glad to say it was by far the best decision I could've made! The staff is so kind and always willing to lend a helping hand when needed. Fellow tenants were also kind and very respectful. Location...
Read Moreekng08
The building is awesome, I love Riverbank, the Office is excellent and the entire staff is great, excellent and make us feel at home. JP and Diego are the best always completing the work orders right away.
Read MoreRa-ey Saleh
I moved into Riverbank recently and the whole process was seamless, with any typical moving in issues dealt with quickly and with a smile. The staff from top to bottom are very warm and helpful. As for my apartment, the finishes are astounding and I'...
Read MoreAdam Natan
Apartments are nice and the management team and staff are really top notch here. Great building.
Read MoreKristy Ingram
I have lived in this building for a number of years and recently moved apartments within the building. Jorge and his team were very helpful and responsive with all my questions and addressed any concerns I had quickly and with patience. The building ...
Read MoreNat
Very impressive - Highly recommend I have been searching for an apt for quite sometime and have not met a better team than at Riverbank. The complex is very clean and has good amenities, mgmt, doormen and maint. workers (friendly). Some units with ba...
Read Morejoe kobel
I just moved here and am beyond ecstatic with the the difference/dramatic improvement in every part of the experience. Management has beyond impressed me with their friendliness as well as willingness to help in every way possible which was a win for...
Read MoreJoshua Wright
Honestly could not be happier. Each staff member is always welcoming and takes interest in you as a resident. Probably the most underrated building in the area. You get so much space and value for the rent and amenities. Don’t have any complaints.
Read MoreSarah Kachel
Kelly is the leasing office is a pleasure to work with! She is quick to respond and when she says she will get back to you, she does. It really makes a difference knowing that if you ask her for something she will get you the right information.
Read MorePriscilla Soriano
My experience at Riverbank has exceeded all of my expectations. From my first interactions with the management team when I signed a lease, to my daily interactions with the lobby and concierge team I've felt right at home. The apartments are beautifu...
Read MoreEmily Szajnuk
My husband and I have lived in Riverbank for over 3 years. We started in a non-renovated studio and then moved to a beautiful renovated studio when all renovations were complete and new management took over. We love this building! I was really moved ...
Read MoreVincent Vaughns
Love this place! Staff is friendly, and the rooms and views are beautiful! Building has everything you need from grills to pools to garage! I recommend to anyone looking for a luxurious place to call home!
Read MoreAlbert Yang
Looks like they do care about the reviews here. Ok, the management office is not very friendly, nor is the doorman called Tony. Tony seems to believe that he deserves a high-profile career and that being a doorman is too degrading for him, thus he is...
Read MoreEthan Yun
I just wanted to express my sincere gratitude to all employe for the pleasant stay I've had in the Riverbank. It has been a great year. Riverbank have been the best landlord from the living experience that I have in New York City. They always made su...
Read MoreRocher Guo
Staff are super super helpful, from the leasing office to front desk to the concierge. Apartments are well maintained. And the best thing is the great location. Highly recommend to those who work in midtown!
Read MoreBruno Paccola
The building is nice, well located and with very good amenities but the best thing is the people that works there, they all give a very good attention and takes care of the residents.
Read MoreGrace T
Perfect home for anyone that could ask for. Attentive staff and very friendly. It makes everything so easy.
Read MoreDan Yu
I would not recommend. The building manager is the worst. Luxury building around Silver Tower/ MiMA are way nicer.
Read More漫漫陈
Based on what I experienced so far, I would like to give a big thumb up to the leasing office. I have worked with Jake couple of times since I signed off, and everything has been so great!
Read MoreMatthew Jordan
Great staff. The concierge are extremely nice and welcoming and go the extra mile to make you feel at home. The maintenance team is very quick to respond to work orders. The finishes on the renovations are some of the best I’ve seen in an apartment...
Read MoreVerified Resident 606809
The price for the apartment and the building is great, every one is friendly, amenities are great and well maintained. Location is really good. I will definitely want to renew my lease if my price stays the same.
Read MoreVerified Resident 606849
Great location, great amenities, awesome staff. will definitely recommend friends to live here. Apartments feels cozy feels home. Breakfast and shuttle bus offered everymorning. Valet service is great idea
Read Moretiffany zhou
The office is taking FOREVER. The worst experience I ever have. Inefficient staffs and noisy environment!
Read MoreVerified Resident 594886
What??™s the quality of the building and the quality of the staff are excellent. I really consider the building to be family. It??™s location is excellent for my interest and I get a lot of satisfaction out of entertaining frequently here.
Read MoreVerified Resident 593977
We like the apartment and the view and the terrace. The apartment was nicely renovated and updated prior to our move in. The lobby and maintenance staff are very nice and remember our names. There is a bike room, which is good. The hallway carpet and...
Read MoreVerified Resident 593514
A very comfortable apartment with excellent river views and adequate amenities. The apartment has 2 balconies and a washer and drier in the unit. All appliances and the facilities have been completely updated when we moved in.
Read MoreVerified Resident 593554
The amenities are great, the rooms are great quality and the staff are very nice and welcoming. Overall, it has been a great experience living here. Everything is very clean and whenever we have a problem in the apartment, maintenance comes immediate...
Read MoreVerified Resident 588586
Living in Riverbank has been an amazing experience. I enjoy the sense of friendship, personal service, attention to details, and sense of community. The apartments are great and I would definitely renew my lease.
Read MoreVerified Resident 585115
The views from the complex and the staff at Riverbank are the best I have experienced in New York City. The amenities are spectacular. However, relevant resident complaints should be addressed but management only seems to care about addressing certai...
Read MoreVerified Resident 585196
Good overall experience. In the area too much traffic for a quiet living. Sauna and Turkish bath do not work properly sometimes. Improve rent payment system (credit card). Shuttle bus in the evening would be appreciated.
Read MoreJS
My partner and I have been living in Riverbank for over a year. The team is simply superb. Every time we have an issue, the entire Riverbank support staff is so very quick to respond. Coming in every day and being greeted by a friendly face is icing ...
Read MoreVerified Resident 575129
Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great...
Read MoreVerified Resident 575173
Great, no hassle, very communicative and accommodating. Friendly staff and very responsive maintenance and leasing staff. Location is the worst part but that??™s not even that bad. Great place to live, would recommend if commuting near Times Square...
Read MoreVerified Resident 570717
It is a great property with a good price/quality balance. It is well maintain and it is very accomodating. The renovation made this building outstanding. The new entrance makes this building to stand out. Staff is friendly.
Read MoreVinay Raval
Moving to Riverbank was the best decision that I've made in 2018. I couldn't possibly be happier to call this building home! As others have mentioned, the negative ratings relate to a previous management. Living at Riverbank ROCKS and here's why I wa...
Read MoreHamza Amjad
Riverbank is an amazing residence. I believe the majority of old comments came before a number of improvements were made to the property, including a change in management. I would highly recommend Riverbank for anyone looking for a well-located apart...
Read MoreVerified Resident 532511
The reception, package and maintenance staff are fantastic. They??™re one of the main reasons I like living here. The apartment is great too - good layout and balcony space. Management inconsistencies are hopefully a thing of the past now, along wi...
Read MoreVerified Resident 528679
I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter. I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter.
Read MoreVerified Resident 528699
It is a beautiful property with entrances on both 42nd and 43rd streets. The amenities and aesthetic are gorgeous. The apartments are spacious and beautifully updated. Maintenance staff is very responsive. Cannot recommend enough. Living here is a to...
Read MoreAnonymous
Riverbank is by far the worst building to live in. Leasing office is extremely incompetent and the amenities are sub par. You will always receive mixed messages from the leasing office and have to deal with their disorganization throughout your stay.
Read MoreEnze Yan
The management company is probably the worst I’ve seen. Never respond to your email or calls, weird office hour. Need lots of BS documents for lease signing, no coordinations with the lobby staff/doorman. We have to move bc they also raise the rent...
Read MoreVerified Resident 516119
Riverbank is wonderful. The staff is top-notch and immensely friendly. I feel extremely valued. All requests are taken care of almost immediately. Our unit, which was just renovated, is fantastic and very tasteful. The space we have, as well as the b...
Read Morealana jackson
I moved in April 2018 and I really like the place! I heard bad things before I moved in but I'm the kind of person where I need to see for myself because so many people can be bitter for just no reason. But I really like the place. They are pet frien...
Read MoreCheryl Buchel
Please ignore the old, negative comments below. I did not experience the old management but I moved in 3 weeks ago and this apartment is something out of a dream! Not only is this place affordable (compared to surrounding apts in the area) but it has...
Read MoreVerified Resident 504110
Riverbank West has been a wonderful home and community for us over the last year. The apartment was newly renovated, which really elevated our experience as a whole. The leasing process was simple, and the staff is incredibly friendly. Despite a lot ...
Read MoreVerified Resident 502618
The building is well maintained. And the staff at the concierge is very friendly. This is what I like most. I experience only once the maintenance request but it was not good. The problem is not solved.
Read MoreAnonymous
Don't believe the good reviews - they're fake. Here are a few things that have happened, just in the last few months. Building management (run by a company called Bozzutto) lies constantly about what they will deliver, and when. The building and grou...
Read Moresam2018
I just moved into a 1 bedroom. There are no blinds or curtain rods on the window! The management refuses to install blinds or have the building staff help me with installing curtain rods. The building is priced like a luxury building but the service ...
Read MoreCiel October
The building management has changed and is now under bozzuto. I lived at other building under Bozzuto management and im sure alot of the remarks noted here will turned around. I moved 3 weeks ago and no major issue so far. Don’t mind the constructi...
Read MoreVerified Resident 471220
I believe most of the negative reviews about this apartment were written awhile ago. The current management team is very friendly and they care about the residents concerns. Many reviews complained about the construction but from living here for 2 mo...
Read MoreVerified Resident 469655
Very good overall! Front desk staff is always very friendly and helpful. Slightly annoying about ppackage/ dry cleaning deadline of 7 but understandable and not an issue. Lots of things broken quickly in the apt and we have not had a chance to reques...
Read MoreVerified Resident 468397
I really like my apartment. It is spacious, great lighting during the day. The new appliances works beautifully and I also appreciate the more modern style in the kitchen and bathrooms. The finishes could be better, such as the wall paintings, floor ...
Read MoreRoxy Zhang
PLEASE, please do NOT live here. Our security deposit has been held for almost a year after we moved out. The previous management is super lazy and not professional at all. In the emails regarding our deposit refund, a staff named Alex was rude and n...
Read MoreVerified Resident 466652
Great value for money and the management has improved significantly ever since Bozzuto took over. Maddie and her team are excellent. However, they seem stressed and can sometimes fall behind in replying to resident requests.
Read MoreVerified Resident 466665
It's been good so far. The construction is loud sometimes and I hope it will be done by summer. Most of the attendants are quite nice. One of them rubs me the wrong way and they have before I even moved in. Lastly, the water shuts offs are slightly a...
Read MoreVerified Resident 466674
Much better than yelp reviews said. Very happy so far with the staff and the maintenance. Apartment is beautiful. Only issue is construction noises early in the AM on weekdays but I was noted of this before signing contract.
Read MoreVerified Resident 466700
Amazing Apartment building. Truly feel like I found a gem in the city. Move in was seamless, staff is always helpful. Units are updated much nicer than any other building in the area at comparable prices. We love living here so far!
Read MoreVerified Resident 466719
Since the very beginning, I've had a very pleasant experience moving into Riverbank. The leasing department always answered my questions in a timely manner and they are very friendly. The move-in was seamless and easy. My apartment has been newly ren...
Read MoreVerified Resident 466766
I can't wait for all amenities to be ready, the outdoor space will be great in the summer! I have only experienced extremely nice staff and they are all very helpful and make me feel welcome in my new home. all maintenance requests have been complete...
Read MoreVerified Resident 466817
great location, staff is very helpful and friendly always willing to help great place for dog lovers, Amenities are in very good conditions and always clean This place also offer some nice events where you can mingle with residents
Read MoreVerified Resident 460524
It is well kept. The people who work here are well trained and responsive to the residents. After a day at work I feel as if I am returning home and love the ways in which people welcome me back home. Its also the case that if a problem is reported i...
Read Moremanu15
Please AVOID this place at all costs. Building is perpetually under construction. Management company and staff are incompetent bozos. The amount of falsified positive reviews on this page are ridiculous - clearly an attempt by their staff to remedy t...
Read MoreVerified Resident 459239
Feeling like home and not just a rental place. Close to major things in the city. Hoping to stay longer and obviously rent is always questionable. Love the staff. Moved to the renovated place and I like the improvements very much. Yeah they come with...
Read MoreWaterStinks
It's terrible! Check out the "Riverbank Tenants Association" group on Facebook for more information - request to be added and hear the horror stories first hand! The building has been undergoing extensive renovations, putting the residents through he...
Read MoreHKliving
Living in New York is all about compromises. Whether it's sacrificing space in a trendy neighborhood or camping out by the tunnel for a deal and more space, there is always a trigger to persuade a renter to move in. RBW was known for offering deals t...
Read MoreVerified Resident 449693
I have lived in the building for over four years, and continue to renew my lease. I enjoy the neighborhood, and the staff in the building are incredible. The construction is annoying, but will hopefully be completed quickly.
Read MoreVerified Resident 444686
It's been great experiencing two different management companies and the new management company really goes above and beyond for residents. The renovations look great and the amenities do match the value. Very comfortable apartment to live in!
Read MoreVerified Resident 444431
On the whole, quite positive. Great amenities. Friendly management staff. Good community events. Some annoyances around constant construction and the protestors outside. The bus is good but the change in schedule is annoying.
Read MoreVerified Resident 443111
With rate going up and renovation in place,it has become little problematic to adjust initially. Also previous management was not cooperating at all. Consistent water shutdown and noisy neighborhood due to fire department and lincon tunnel is not val...
Read MoreRob_G404
Nightmare! Stay far away! Management tried to renovate the building to keep up with the other buildings in the area, but the building is terrible still! They are not transparent with construction (which btw lasts all day and weekends). Things break v...
Read MoreVerified Resident 425783
Hard time getting in contact with the management before moving in. The move-in was the worst I have ever had in terms of organization and agreement not fulfilled (I??™ve lived in 2 continents and 4 countries). Not clear community portal, informatio...
Read MoreNatalia Saravia
They dont mail your security deposit back to you and they dont answer your requests. Very Poor management, everything was more complicated than it had to be. Good location but would never live there again.
Read MoreVerified Resident 423067
Overall good. Have been some issues with the old management team, specifically that tenants were promised rent credits for the additional time that the amenity floor was unavailable. These rent credits were never provided.
Read MoreYongci Lu
construction went on and on. windows are not sound proof enough for street noise.
Read MoreAnonymous
Do NOT live here, unless you're okay throwing away your hard earned money on a horrific living and rental experience. If that's the case, then Bozzuto Management's "Riverbank" is the building for you! We are currently living on a floor and paying top...
Read MoreAnonymous
Do NOT live here, unless you're okay throwing away your hard earned money on a horrific living and rental experience. If that's the case, then Bozzuto Management's "Riverbank" is the building for you! We are currently living on a floor and paying top...
Read MoreVerified Resident 399197
The old management team was horrible the new one is not much better. It's almost 90 days since I move to my new apartment in the same building an still haven't received my security deposit back. And when talking to management the only thing they can ...
Read MoreVerified Resident 395539
The staff is wonderfully friendly and welcoming. And there are 'great vibes' with the residents when I encounter them in the amenities areas. Everyone I meet seems to be very happy to be in Riverbank West.
Read MoreVerified Resident 394793
While the building is currently going through renovations, the apartment management and personnel are all very accommodating and have communicated openly through the process. I cannot wait for them to be done! The Management and staff are great.
Read MoreVerified Resident 386105
The apt was clean for move in; The staff were all very friendly, introduced themselves, ensured I had everything I needed and responded to all questions. Always eager to ensure I had everything I needed.
Read MoreVerified Resident 382602
The amenities are great including lounge and yoga classes. I wish the community provided more shuttle services (extend morning time, have evening shuttle back to community). Very slow working/response from management office.
Read MoreAdarwick
This building is awful- people are ready to sue, there are union protestors outside of the building everyday and management hasn't addressed why. I'm assuming it's because they took the cheap way out as they do everything else. I have anxiety living ...
Read MoreVerified Resident 383853
It's a nice place to live, amenities are very nice. The neighborhood has a lot of variety in terms of food, bars, coffee shops and grocery shops. It's pets friendly, you can find some doggie parks, also a couple of day care.
Read MoreKjm-uk
Do not live here. This building has been under construction for over a year and the latest information from management when I was forced to complain again last week is this is set to extend late into 2019. None of this was communicated when we were s...
Read MoreAl Mottram
DO NOT LIVE HERE - Lobby, amenities, many apartments under construction - Scheduled to last for many months/years. Masses of construction noise during weekdays and many weekends, constant water shut offs to apartment. With so many other better places...
Read MoreVerified Resident 382859
I just moved in and so far so good! The maintenance team is great and extremely helpful! They answer requests quickly and are very friendly while they are in the apartment. The apartment itself is clean and newly renovated.
Read MoreRiverbankwest
Do not rent here! This building is terrible! They started a renovation project the end of last year. They said it would be done the end of April, but it's still going on and there's no end in sight! There's constant loud noise, open wires all over th...
Read MoreVerified Resident 376477
Quiet, clean, very good. The people in this building are polite and quiet, staff is helpful but management is a little slow. Lots of good places around to eat since it's near Hell's Kitchen, and m42 and 7 trains are convenient.
Read MoreAnonymous
I moved in at the beginning of the year and they said the amenities would be done by march. They finally opened at the end of June. However the lobby started renovations the end of February. The lobby is still not done. The f&$@ing front door is stil...
Read MoreVerified Resident 355952
It is a great community. Diverse people. But I have issues about the speed of the construction and renovation work. The work has been pending and on-going for a while now and when I moved in this year I was told everything will be done by summer. Sum...
Read MoreVerified Resident 366349
We are extremely happy! The amenities area is beautiful, I use the swimming pool everyday. I am very happy with how often the trash room is cleaned. It is a special touch to have fruit and coffee in the morning for all the residents. I start everyday...
Read MoreVerified Resident 372517
First off, the people who live here and the doorman are great. However, we have had nothing be issue after issue since moving here. It is our second apartment since September, they up'd our rent and the quality of construction in our new apartment is...
Read MoreVerified Resident 372533
Everyone has been very nice so far. Staff at front desk is at tentative and helpful. Amenities are very nice. Neighbors are friendly. I have no complaints as of now. It is a bit far from the subway station.
Read MoreVerified Resident 360663
Great apartment, amenities and staff!. We moved into our apartment in early June and we have been so happy here. We would highly recommend to anyone looking to move into midtown west and wants to be near the Hudson.
Read MoreVerified Resident 366355
Wish there were more opportunities to meet people in the building. The complimentary fitness classes are nice, but I wish there were offerings every day, and in the early morning. Please finish the lobby and the outdoor patio soon.
Read MoreVerified Resident 369696
Do not move into Riverbank West. There will be several issues including water shutdowns, lack of gas in the middle of the winter, construction and staff who are incompetent. The negatives will outweigh any positive - take it from me, I lived there fo...
Read MoreVerified Resident 368638
The renovations have been hell. We were without gas for over 2 months and our heating never worked properly last season. The water is constantly being shut off. The laundry room is sb oar and often machines dont workor fill with water. The card machi...
Read MoreVerified Resident 368364
So far everyone is friendly and very helpful. A few things haven't worked since we moved in including our intercom system and the garbage system plus there is definitely a lot of construction noise during the day, but love the apartment and the staff...
Read MoreVerified Resident 367655
This community at Riverbank West has been the perfect home for my relocation back to the city for permanent residency. The gym, pool, laundry, shuttle service, dry cleaning, and excellent staff make this community feel like home!
Read MoreRyan Perez
This apartment building is FRAUDULENT!! WHATEVER YOU DO NOT LIVE HERE!!! The management is absolutely the worst in the business. I would like it known that I have never written a review to anything before in my life, but felt the need to warn others ...
Read MoreVerified Resident 362612
Riverbank West is awesome. Huge rooms, great and super friendly staff, awesome amenities, easy commute to subways and LIRR. Great community and fitness center. Could not have asked for a better building to live in
Read MoreVerified Resident 366340
Ive had mostly good experience living in this building. One thing that bothers me is that the garbage/recycling machine on my floor is broken. I had asked the woman at the front desk when it was going to be fixed and she replied "When the building ha...
Read MoreVerified Resident 366386
It's a great location, great staff and amenities but as they are renovating some units they cut the water at least 1 time per week and there is always an issue going on in the building, the trash cut hasn't been working for a while. There are 4 eleva...
Read MoreVerified Resident 333411
Very nice overall experience nice location nice neighborhood nice ammeinites nice office stuff nice doormans. My only complain is the frequent construction noise and frequency water shutdowns other than that I am very satisfied
Read MoreVerified Resident 365417
Need to allow for some flexibility in ending the lease term early. The office staff needs to be responsive to existing tenants and not just new lease signers. The building construction could have been phased out.
Read Morecroller24
Dear god where do I begin! First off they've been under construction for over 7 months now. They turn off the water every other day. Don't forget to mention we were without gas for 3-4 months! Oh and on top of all that besides paying 4000 a months we...
Read MoreVerified Resident 364069
The building has undergone extensive renovations since I've lived here, however, the communication, and professionalism of the staff has helped ease any inconveniences. Those renovations are coming to a close and already excited to see the finished p...
Read MoreVerified Resident 363533
Right now it is not a good one with all the construction that is happening. I feel like no one really cares about how much this impacts the residents. This is our home just as much as it is a business to some wall street guy!
Read MoreVerified Resident 362604
The community is amazing with amazing building amenities, including indoor swimming pool. The staff was very helpful when I moved in. The apartment is unlike other cookie cutter apartments, plus most apartments have balconies in it, which you don't s...
Read MoreVerified Resident 362717
Riverbank is my favorite community of all the apartments I've seen. The leasing specialists are great with finding you a place, and I've never felt more at home when settling into an apartment. The community of residents are wonderful
Read MoreVerified Resident 362749
It doesn't feel like a community and the front desk people don't seem welcoming. Garbage chutes aren't working. The lobby construction was to be completed by June 30, which doesn't look like it's going to happen. Apartment is very run down and doesn'...
Read MoreVerified Resident 361945
Very nice building, especially for the price. Amenities are great and are exactly as advertised unlike many other luxury buildings. Staff are very responsive, apartments are huge and very nice, views are unbeatable and location is amazing. No complai...
Read MoreVerified Resident 361483
Extremely noisy, was not made aware there will be renovations of an apartment first opposite mine then beside mine. As well as construction below me for the amenities floor and lobby. I recently signed the lease I should have been made aware. Frequen...
Read MoreVerified Resident 356765
The apartment is beautiful with a beautiful view of the Hudson River. The apartment was recently renovated, my Wife and I especially like the hardwood floors and the quality of the new appliances. Employees of RiverBank are most helpful and especiall...
Read MoreVerified Resident 356420
I love it here. I love my apartment, the neighborhood, everything the building offers - if you didn't want to leave, you wouldn't have to. I also work in the area so it's exceptionally convenient. I also really love our staff in the lobby. They're so...
Read MoreVerified Resident 356451
Although staff and maintenance at Riverbank are top notch, I've had countless issues with management. They've proven to be incredibly inflexible and unresponsive at times. There is very little personalized attention and everything has to fit within a...
Read MoreVerified Resident 354690
It started out as a wonderful experience, one that I would talk about to the members of the theater industry who come and go plays on Broadway and are always looking for places to rent. I would talk about how nice everybody was to be from the doorman...
Read MoreVerified Resident 353626
This building is like living at a hotel resort. They have every amenity available that I would need (gym, pool, sauna, outside space, parking garage). With the upgrade to the amenities floor, the place is extremely fresh and modern. The staff is also...
Read Morese9154 258041
I lived here since 06/2016 and so glad that I am moving out within a month. Cons 1. POOR management - As someone below mentioned before, the building had major gas disconnection for almost two months. It took so long to fix this issue and only small ...
Read Morembactor1
Do NOT live here. I have never been lied to or disrespected more from any other management company. They tricked me into signing a lease by withholding information that the building (let alone the apartment I was signing into) was going under renovat...
Read MorejlNYC12347
I HATE it here. I have lived here a little more than two years, and while the first year was fine, this year has been AWFUL. The absolute worst experience i have had in Manhattan. There is constantly an issue. We had no gas for months. The building i...
Read MoreVerified Resident 348001
Great views and staff but the repairs to common areas are being done by total incompetents. It's taking a lifetime. And the noise is bad and you get no compensation for for rent even tho they have taken months to redo the amenities area which should ...
Read MoreAnonymous
This building is a joke. I'm writing this review with the hopes that I save at least one perspective tenant from the horrors of this building and its staff. Please go through the recent reviews of this building so you can see that I am not biased. Th...
Read MoreVerified Resident 341956
I thoroughly enjoy Riverbank West for the high quality and safety it provides. With great staff and wonderful management I've been enjoying my stay so far and look forward to the rest of my time here.
Read MoreAnonymous
It has been an extremely frustrating experience living at Riverbank West this past year. Our entire unit was out of gas and heat for 6 weeks through December and January, and RBW did not even refund us a month's free rent after the miserable disrupti...
Read MoreVerified Resident 137712
Noise excludes work-hours construction noise within the building in hallways/adjacent apartments, which would be unpleasant if working from home but is hopefully temporary. Units themselves are very quiet and almost never hear the neighbors or get co...
Read MoreAnonymous
Old building under fully renovation (very noisy and disturbing) located close to a fire station (very noisy), with a construction (5.00 am - 8.00 pm) in the opposite lot (incredibly noisy since 5.00 AM!!!). The management staff is one of the worst ev...
Read MoreAnonymous
Riverbank West is run by con artists. They have resorted to writing their own reviews on this website; absolutely despicable that they would try to mislead potential tenants. The rent incentives might seem appealing but I promise you it is not worth ...
Read MoreAnonymous
I have lived in this building for two years and it's gone from being a nice reasonably priced full service building to awful. As I'm sure many of the reviews have stated, the gas was out for months. Between that debacle (that they kept blaming con-ed...
Read MoreAnonymous
If you don't feel like reading the entire post, skip to the bottom. It's really sad that the development of the neighborhood prompted such a misguided reaction by the management company. Although the management team is incompetent in many respects (t...
Read MoreVerified Resident 273955
The building has an amazing area to work out and pool. The Staff is always on point. I have a great view from my apt and it is close to everything you need. It's great living here and the people who live in the community is also very pleasant.
Read MoreVerified Resident 328299
I choose this building because of the balcony and swimming pool. They are currently undergoing a massive common area renovation but they offered a nice rent incentive which make it a great value compared to other buildings .
Read MoreVerified Resident 323943
Staff and management are great. At end of 2016 into 2017 there was a building wide gas issue but they made sure renters were accommodated with necessary equipment for everyday living. Also helped out when our unit was not available for renewal
Read MoreVerified Resident 225119
It's a home. Not just apartment. I feel so great here. And this is true home. I have been here for three years. Just moved to different unit. And really like the building. Staff and location. Keep up great job.
Read MoreVerified Resident 319317
Really a great experience. So far the apartment and staff have been exceptional. Hiping the level of service continues. The new finishes on the units are of great quality much better than many other rental units
Read MoreAnonymous
It sucks...everything in the building looks fine until you actually move in and can experience that nothing actually works. Total facade
Read MoreAnonymous
Agree will all of the reviews posted so far -- this is basically the only forum to vent our frustration as residents so here goes: The lack of professionalism and sensitivity that management has displayed over the past 6 months is nothing short of ho...
Read MoreAnonymous
We like to play the game, "when is everything working all at once?" There always seems to be something wrong. From the gas, electric, water, laundry, heat, elevators, constant renovations, doors, etc. - there is always a service or amenity out of com...
Read MoreAnonymous
If you want to live in NYC and a third world country at the same time, this is the place for you. It's a fairly frequent occurrence when your water will be out or you won't have hot water. We went the entire winter without our heaters functioning pro...
Read MoreAnonymous
Would not recommend. The management ------ is rude. We had no gas for 3 months. No heat / hot water for a while. Lots of loud construction noise. No amenity floor. Elevators are so slow too.
Read MoreAnonymous
The owners are redoing the ENTIRE building (every apartment, the lobby, hallways, etc.) and management doesn't care about the comfort of current tenants. They didn't notify us of construction when we signed our lease 3 months ago- and are now trying ...
Read Morehellskitchen777 269317
Horribly mismanaged building. Did not have heat since November and it is now February....Cooking gas went out in December and did not get fixed until last week. Building management completely useless. Maintenance would enter the building with no noti...
Read Morehennaj
I've lived here for 3 years now so trust me when I say that this is a horrible place to live. There's tons of construction going on in the building so you can forget about ever working from home. The drilling noises are extremely loud. There are cons...
Read MoreAnonymous
DO NOT LIVE HERE! I've lived here 3 years and it is a beautiful building in a great neighborhood so they draw a lot of people in. BUT they have not been keeping up with the buildings maintenance over the years, just spending money to make it look pre...
Read MoreVerified Resident 181326
I've actually lived in Riverbank West almost 30 years! The current management is terrible! They threaten and bully their tenants to get their way with maintenance of the apartments. Then, they come into your apartment with no warning, while you're aw...
Read MoreAnonymous
Unbelievably incompetent management for the amount of money residents pay to live here. We have lived here for 7 months now and have not had cooking gas in our apartment for about 2.5 months, while we were without gas service for another whole month ...
Read MoreAnonymous
I am so disappointed with this building, the management, and the way they have been handling various issues. We have been without gas for 1 month and they have not been understanding or accommodating. The compensation provided was minimal and we had ...
Read MoreAnonymous
Do not live here. I've been here for just over two years, and here are a few of the issues which has been raised, and never fixed: 1) The driveway has had a huge hole in it for at least 18 months, patched with a slab of metal which clanks and bangs w...
Read MoreAnonymous
I have lived in this building for many years but after the decline in service and quality of life over the past two years, I'm very close to moving out and even hiring a lawyer to sue for the negative impact this has had on my health and well-being. ...
Read MoreAnonymous
If you would have asked me two years ago, the ratings would have been higher, but after living here for years, this has turned into an inferno tower. I know in the past there have been maintenance, and it is expected. But lately, this has been a cons...
Read MoreST55
When we found Riverbank a few years back we were so happy. Nice place and the staff is usually helpful and friendly. People at the front desk are polite and friendly. There are a lot of rules though. I was stopped at the front door one night. I was h...
Read Moreriverbankresident15
Take a stack of $100 bills. Now take a scissors and cut it all up. I've just described living here and the pain suffered every month when you cut your rent check. You'd have more amenities living in your car. No gas, heat oftentimes goes away (on Chr...
Read MoreAnonymous
Avoid this place at all costs!!! Living here has been a nightmare. The building is constantly under 'repair'- with no noticeable progress. We have been without gas for months! We've also had numerous water and heat shutdowns. All of this has been a c...
Read MoreAnonymous
Unfortunately this building is highly disappointing. We have not had cooking gas since SEPTEMBER! At first it was in and off and we were getting constant emails about how they were repairing and would update us in a few hours. Because we were given f...
Read Morebrad96
I've lived here since 8/2016. Throughout my first 2 months there were weekly, all day long, hot water interruptions due to renovations in other units. In November, we lost heat and hot water on a long term basis. Now late Jan. 2017- many units still ...
Read MoreAnonymous
This building is an absolute disaster. We didn't have heat for multiple weeks in December. They provided us with a tiny space heater as a temporary solution. I thought I was paying thousands of dollars for a "luxury" building; instead I had to sleep ...
Read MoreAnonymous
Where do I even start. I'll start with the fact that this building is god awful. It has been a nightmare ever since we moved in in August 2016. From the very first week we have had to put in maintenance requests because our unit was an absolute disas...
Read MoreAnonymous
I have lived in this building for about 3 months and have yet to have a week with no problems. Our gas has been out for 2+ weeks, they shut off our water about once a week and renovations are constantly happening. We signed our lease and the leasing ...
Read MoreVerified Resident 77842
Building services are deteriorating, heat and hot water come and go, there is constant "renovation" in other apartments creating noise and damage. Management is unresponsive in a very polite way, expressing concern but nothing gets solved.
Read MoreVerified Resident 78865
Have been in the building for more than 14 years, but over the past several month the experience has deteriorated dramatically with heat absent completely during the coldest month of the year, no gas for the past week and intermittent water interrupt...
Read MoreVerified Resident 281483
So far the apartment has been great and the staff has been helpful. The tenants are clean and quiet- have had minimal problems and the problems occurred have been take in care of for the most part. The area surrounding has many bars and restaurants.
Read MoreVerified Resident 123697
Riverbank West is an great place to live. The staff is exceptional and the building is maintained at the highest level. The amenities are great and the unit is spacious with a great balcony. The only downside is the noise from the traffic and constru...
Read MoreAnonymous
This building is a nightmare. They turn off the heat in the middle of the night. It's dirty, noisy and full of renovation (super old). The management and doormans are very very rude. Laundry room is a joke and most of the machines doesn't work. This ...
Read MoreVerified Resident 279636
Great building and staff. Good amenities. Flooring and ceiling issues in the apartment that were addressed by the staff but no compensation was provided to offset the inconvenience. Gym pool and other amenities well maintained. Staff is very friendly...
Read MoreVerified Resident 279304
I have found the staff to be friendly and attentive. They know who I am and always say hello. The grounds are well taken care of and facilities are great. There is a free morning shuttle that gets me half way to work which has been wonderful to have ...
Read MoreVerified Resident 277208
For a so-called "luxury" building, I am extremely disappointed with how stingy this building is with their heat. We should be able to use our heater at ANY TIME during the winter...not just when the outside temperature drops below 55 degrees. It has ...
Read MoreVerified Resident 276063
(Typo with "renting" above.) Love this building, positive energy, friendly employees-I don't know how they remember everybody's names, but I am always very impressed. Super helpful. Would love it if the sundeck was more up to date with furniture-ther...
Read MoreVerified Resident 275362
The apartment itself is great. The staff that maintains the building and the doormen and concierge are also really great. The one unfortunate thing about this building is the leasing staff. They are completely incompetent and unhelpful. Because I onl...
Read MoreVerified Resident 183543
I have been very happy living at RBW over the last year. The building is clean and i enjoy the amenities. The building is in a perfect location for me since i frequently need to head over to Port Authority or Penn Station. i hope to be a resident her...
Read Morerjr10036
I have lived in this building for 26 years but of late the quality of life has badly deteriorated. Water service breaks down about every two months. Noise pollution in the neighborhood is out of control due to the initiation of new construction, espe...
Read MoreVerified Resident 269317
Enjoyed living in this building. Concierge is fantastic and building security is very trustworthy. They were very helpful when we were first moving in and made the process much less stressful. Great location and great service. Would definitely recomm...
Read MoreVerified Resident 269139
I just moved in so I don't feel I have the full experience yet. Overall, I am pleased with everything besides the air conditioning unit being extremely unreliable and the trash room hours being very inconvenient. I am hoping the air situation will be...
Read MoreVerified Resident 267602
Riverbank West has been a wonderful experience, other than dealing with the leasing office, which made the renewal process this year very opaque and confusing with the planned renovation of the top floors. There has been an uptick in construction in ...
Read MoreVerified Resident 265133
The staff member that handled me was nice and knowledgeable. Only things I don't like is that it's almost impossible to reach the leasing office by phone and that I wasn't informed of the construction outside my window, despite asking of it.
Read MoreVerified Resident 207862
The building is really well kept. The doormen/staff are nice. The gym and pool are useful. The fruit at the door are great. The management co. is very corporate however. Your rent will go up annually, and they are very unapologetic about it...
Read MoreVerified Resident 259513
the community is nice. the front desk and maintenance staff are great; tony always has a friendly word and smile. leasing hours are limited, but krista in particular is very friendly. I have had some issues with washers and dryers, but overall I like...
Read MoreVerified Resident 258969
The building is perfect. Safe and well serviced neighbor, awesome view and renovated apartment with state of the art kitchen and oversized bathroom. The amenities are great and very well maintened, especially the pool and the 3 floor gym.
Read MoreVerified Resident 258041
The services are great. Building link provides great platform to request services. Only downside is that delivery notification comes later than expected. I requested couple of services upon moving in, and I am happy with how the apartment responded w...
Read MoreVerified Resident 256662
I just moved in this week and everything went very well. The building employees have all been very professional and helpful. Krista was the person I talked to and the person who helped me with the whole process. She was amazing and always ready to he...
Read MoreVerified Resident 253915
Good location and friendly building. And a balcony facing south and west. The leasing office answered all of my questions either by phone or email. I was not pressured and they offered available apartments to fit my move on schedule. Great people at ...
Read MoreVerified Resident 208998
Riverbank West is an amazing building to live in for a central location on the west side of Manhattan. It's a luxury building with great amenities, staff and apartments, and it's the best walk to work if you are employed in Midtown! We're steps away ...
Read MoreVerified Resident 253546
The leasing office is not the best team to work with as their speed of taking care of business is very slow and they are usually not accessible by phone - but you only have to deal with them once a year. However, the apartment facilities are good and...
Read MoreVerified Resident 251548
RBW has been a great experience so far! The staff are extremely helpful and friendly. Would recommend it to anyone. The amenities are amazing, especially having the gym in the building. Moving here was a very smooth transition and I am very happy I c...
Read MoreVerified Resident 251382
The staff could not have been more courteous and helpful during the move-in process. Whether it was opening doors or helping get it in the elevator they went above and beyond what my expectations were. My only regret is that I did not originally move...
Read MoreVerified Resident 240432
Building Staff is very professional, however leasing team and building management do not handling leasing in an appropriate way. I will not be renewing for this reason. Building staff, concierge, cleaning staff and maintenance are all terrific.
Read MoreLeonardo Simoes
Great place to leave, been here over 2 years and no plans to move out any time soon.
Read MoreVerified Resident 229544
Good apartment, staff and maintenance. The building is close to restaurants, supermarkets and great landscape. Kind noise because the traffic. Great experience living here! Good amenities like: academy, pool, conference room, movie room.
Read MoreVerified Resident 226754
I just recently moved in but am overall very happy with the service and professionalism. They recently replaced the boiler so I've had no issues w/hot water or heat as can be seen on the majority of the low reviews on Yelp. I'd highly recommend.
Read MoreVerified Resident 224529
This is my third apartment in the building. The doormen and porters are extremely attentive and kind. They make the building feel like a home not just a place where we live. The second floor amenities are great. State of the art gym and the seating a...
Read MoreVerified Resident 224137
The staff is great but I don't think the building is very well maintained. We have maintenance on our water tanks quite often and I have had little maintenance items in the apt just in the last 6 months that you may not have at other buildings.xy
Read MoreVerified Resident 97259
We are in our 5th year and very satisfied. My job requires I have parking and have work storage space (across the street); it could not be more perfect! Best part is the daily interaction with our front staff. We truly feel at home at Riverbank West.
Read MoreVerified Resident 218303
Experience is okay; not amazing but not terrible. Amenities are decent but any shared appliances/machinery (ie laundry machines, exercise equipment) could be kept cleaner. That said, the service staff are GREAT. My apartment is a decent size with a n...
Read MoreVerified Resident 77959
Good building on the west side/ historic Hell's Kitchen neighborhood with friendly and helpful staff. People that live in the building are entertainment/Broadway professionals, young professionals, seniors and students. Pleasant common areas and dece...
Read MoreVerified Resident 185308
Excellent Front and maintenance staff. the layout of the apartment is exactly what I was looking for.I really enjoy the amenities area. The pool is of good size and it is a great way to spend a lazy winter afternoon (but works well on summer evenings...
Read MoreVerified Resident 202303
The over all appearance of the building is nice. My complain about Riverbank West would have to be the rent. Rent should be more competitive to maintain residents who pays on time and does not cause any problem. Amenity fees per renewal is ridiculous...
Read MoreVerified Resident 98642
The management staff is wonderful. So are the doormen. Courteous, attentive and they make it feel like home. Just wish the servicing of issues get followed up a bit more. After two years, still have issues with bedroom AC unit leaking. But otherwise,...
Read MoreVerified Resident 201625
Nice place to live, can be noisy with tunnel traffic. Safe, up and coming neighborhood with lots of restaurants and bars within walking distance. Good staff, good maintenance crews. Would recommend, plan on staying (this is my 4th year here)
Read MoreVerified Resident 200629
This is a very nice building but the management lacks transparency and is not helpful in times of need. The amenities are awesome but the pool is frequently closed. The observation deck also does not have any chairs or tables for your enjoyment. The ...
Read MoreVerified Resident 199661
I have just moved in to the building but so far the staff and amenities have been second to none. I like the small touches like coffee and fruit in the lobby in the mornings and dry cleaning drop off in the building. I am very happy to have picked th...
Read MoreVerified Resident 199449
Since Dec. 2014, I have had a good experience at the Riverbank West. My only concern is that the interior hallway carpeting is in dire need of replacing. It makes this "luxury" building look shabby which is a shame. It even has a bad odor sometimes.
Read MoreVerified Resident 181366
This building is by far, the best run building in Manhattan. The facilities are well maintained and the staff are outstanding. I was surprised to hear the building is 28 years old, as it is so modern and well presented.There is a real sense of commun...
Read MoreVerified Resident 196567
Second time living in the same unit, ironically enough. I have put more residents in the building since 2005 than any other NYC broker. This speaks to my belief and commitment to the community. Although not perfect, I stand that Riverbank West stands...
Read MoreVerified Resident 196165
So far we have enjoyed living here. There are a lot of young people on our hallway, but we don't mind, they are generally pretty quiet. The construction across the street is quite annoying, but I'm pretty sure anyone in Hells Kitchen can hear that--n...
Read MoreVerified Resident 195717
We love calling Riverbank home! The only frustration has been lack of hot water on some weekday mornings. Overall it's a wonderful community. The friendliness of the staff always provides a warm welcome. Love the amenities like the gym and pool!
Read MoreVerified Resident 193468
Amazing community that is fabulously maintained. Problems are acknowledged and fixed quickly. Always tries to better the community with events, staff friendliness, etc. Have never had an issue with anything and is very reasonable with annual price in...
Read MoreVerified Resident 193647
I have lived in this complex close to twenty years. One reason why I have stayed is because I like the way in which I am treated. The friendliness and decency of the people who work the front desk and open the door for you as well as the responsivene...
Read MoreVerified Resident 76175
This has been a great building, but it is aging, for the price they charge. Parquet floors, white tile bathrooms and formika counters, popcorn ceilings and other 80s kitsch abound. The management can be terse and rude, and security measures at the do...
Read MoreVerified Resident 79543
This building has made many improvements over the years but they have, also, allowed too many residents and/or tenants to live in 1-2 bedroom apartments which causes the elevators, laundry room, gym and pool to get overly crowded at the tenant's expe...
Read MoreVerified Resident 187454
I love my new community. The neighbors are very friendly, the building is well maintained and the staff is helpful. The doormen are lovely, the shuttle is convenient and the coffee and fruit in the morning is so thoughtful. All in all, I'm very satis...
Read MoreVerified Resident 186407
My I have thoroughly enjoyed living at Riverbank West. The staff is really really wonderful. From the front desk and door people to the maintenance staff, i have enjoyed getting to know many and exchanging greetings and smiles with all of them.
Read MoreVerified Resident 186410
WE have loved living at Riverbank West so far. The amenities mixed with the convenience to the Hudson river path and the best restaurants of Hells Kitchen. I am glad I chose Riverbank! The doormen are hit and miss some are so welcoming others are har...
Read MoreVerified Resident 185995
it has met my expectations. response to service requests is great. the machines in the laundry room could work better. a ping pong table in the recreational space and heavier free wights in the gym would be an improvement. other than that i enjoy liv...
Read MoreVerified Resident 181798
Building is fantastic with amenities and services offered. Completely enjoy the option to have building maintenance rather then going through the trouble of finding a handy man. Thank you and keep up the great service and commitment to keeping your t...
Read MoreVerified Resident 178881
Horrible move in experience. There are bed bug waivers to sign where you are liable to pay them if there is recurrent infestation suspected from your unit. You cannot use the freight elevator on weekends even with advance notice. Office staff rushes ...
Read MoreVerified Resident 157980
Absolutely love Riberbank West for many reasons. The people are nice, the service is great and the view is amazing. What else could one ask for? I would definitely recommend this building to other friends and I'm sure they would be just as satisfied!
Read MoreVerified Resident 157293
Lived here for 1.5 years. It's an older high rise for the neighborhood but they do a nice job keeping it fresh. The doormen do a great job, especially the day team. Crosstown shuttle in the mornings is a really nice feature. My only negative is it se...
Read MoreVerified Resident 154604
Amazing. Everyone is so helpful and friendly, everything is taken care of so quickly and efficiently. Would definitely recommend for anyone looking to move in. The staff are amazing and no request is ever too hard. Everything is done with a smile
Read MoreVerified Resident 154690
We have always been totally satisfied with the maintenance crew and with the concierge crew in this building. They are hard working, conscientious, friendly and are always looking out for the best interest of the tenants and the building. However, th...
Read MoreVerified Resident 151583
Needs better/actual management. Hdjjdjjdjjsjdjdkdkjdndddnndndnndndnjdnndjdjfnndndnndnndndnd
Read MoreVerified Resident 150889
Building is Great, unfortunately though, construction and traffic in the area have made my year experience at riverbank west extremely lowed and stressful. 11th Ave. drivers lying on their horns is one of the most unpleasant things. Probably will not...
Read MoreVerified Resident 150529
My experience in a nutshell: Doormem: great Elevators: it's been very tough and inconsistent Valet: good Maintenance: great Gym: good Laundry machines: horrible. Thanks Thank you My experience in a nutshell: Doormem: great My experience in a nutshell...
Read MoreVerified Resident 76173
I will not answer any of these requests again unless this requirement is removed. Stanford Myers - Apt. 36D at Riverbank West. qwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuio
Read MoreVerified Resident 145001
The building is maintained with great care, with frequent upgrades to appliances and common areas. The staff are genuinely kind and friendly people, and are always available to help. Maintenance requests are handled within 24 hours and the handymen a...
Read MoreVerified Resident 143126
The staff has made it a pleasure to call Riverbank West my home. From the maintenance staff to front desk concierge, the level of professionalism is very high. The dedication is obvious and the attention to detail par excellence. I am pleased.
Read MoreVerified Resident 141662
Great location, friendly staff, decent value for your money. I like that the apartments have a homey feel to them. The laundry room has not been upgraded in awhile and I frequently have problems with the machines there which is annoying. I like how t...
Read MoreVerified Resident 140778
Beautiful building with great amenities. Service from staff members is exceptional. As a new tenant,I felt a warm welcomed from the staff members and they were more than courteous in assisting me move in. This was such a relieve since moving can be s...
Read MoreVerified Resident 77024
This is a great place to live. I would recommend Riverbank West to family and friends. The staff is very helpful and always address my concerns. The morning shuttle and the amenities are very useful. They are the reason I chose to live here versus ot...
Read MoreVerified Resident 138080
Excellent Overall. I would suggest adding a rooftop in the summer where you can lay down, read books, have a drink etc... For the apartments facing the street, fedex, police department, I would install some kind of noise control windows to avoid the ...
Read MoreVerified Resident 138081
Always have felt welcome calling this place my home, everyone in the building is great and I've made quite a few friends in the building since living here. The only negative experience I've had while living here was being threatened with a lawsuit be...
Read MoreVerified Resident 135532
I've lived here in many units on and off for over 10 years and it has gone from an older building with decent services and upgraded amenities to horrible maintenance issues due to poor upkeep of an older building. Poor device and problems that just d...
Read MoreVerified Resident 134698
I am extremely satisfied living in Riverbank West. The staff and management are very responsive and kind. The amenities are the best, and they keep them very well maintained. Coffee and fruits in the morning at the lobby is the best way to start your...
Read MoreAnonymous
First - THE DOORMEN ARE GREAT and the views are nice from upper floors! Unfortunately, the good about this apartment stops there. The new management in the building are horrible (I cannot overstate how bad they are) and care only about upping the ren...
Read MoreVerified Resident 134355
The building is convenient, especially with shuttle access. The building seems to have a number of problems since I moved in with their elevator service, something or other needs repair in the apartment such as sink and repeated maintenance of the ba...
Read MoreVerified Resident 133174
Excellent building, with the exception of tenants who toss cigarettes from balconies. Security could be better for rooftop activities and balcony safeness. Staff is extremely professional, warm and caring. And the neighborhood is still great.
Read MoreVerified Resident 78880
The doormen in the building are MAGNIFICENT and go above and beyond for the tenants. However, the management company continues to disappoint. The leasing office is slow to respond to requests, if they respond at all, and give you a feeling that you a...
Read MoreVerified Resident 123475
Of all the apartments I've rented in the past 4 years. (5). Riverbank West has been the most considerate, comfortable and courteous. The entire staff from building management, front desk, doormen and women and the entire maintenance staff have been s...
Read MoreVerified Resident 84610
Riverbank West has been a great place to call home, though costly. The staff is very nice, the apartments are modern, and the amenities are beautiful. It's incredibly safe and clean; and management is very open to any feedback. Maintenance is always ...
Read MoreVerified Resident 119784
Wonderful great neighborhood.convenient to everything. Friendly building. Staff great very professional. Great amenities in building. Including gym pool theater and many more. Safe 24 hours doorman. Transportation Port authority.
Read MoreVerified Resident 81121
I love living at Riverbank West. The management company and staff are top notch professionals. They are very friendly and courteous and the resident's best interests are paramount. The building is run very well. The Riverbank community is not too lar...
Read MoreVerified Resident 118014
So far living in this building has been incredible. The doormen are top notch and very respectful. It's a sense of security along with a smiling face to come home to after a long day. The apartment is very quiet from any noise from neighbors and the ...
Read MoreVerified Resident 117326
Staff is great, everyone is very friendly and helpful well needed. As I have just moved into the apartment I haven't used too many of the resources available but I don't doubt that when I need assistance, staff will be more than willing to help me ou...
Read MoreVerified Resident 116631
Really good building to live in with amazing staff who takes care of you. did'nt have any issues and the people are really friendly. The amenities are good o have. Good value for money if you want to stay in the city. Good space with clean surroundin...
Read MoreVerified Resident 116756
This apartment I have lived for 2yrs is very convenient to my family and has a good environment with good neighborhood. It is also included with convenient facilities by all staffs. all maintenance services have been provided during all round years
Read MoreVerified Resident 84614
Great amenities! Amazing concierge staff. Management can be difficult at times when problems need addressing. Maintenance staff is quick friendly and efficient. Very safe neighborhood! Round about driveway is amazing for moving and always well kept.
Read MoreVerified Resident 115535
Part time resident. Like everything about my building. Location, services, cleanliness, amenities are perfect for my circumstances. Communications between management and residents is terrific so no surprises. ---xxx---xxx---xxx
Read MoreVerified Resident 115216
The Management and Building Staff is professional but sometimes late when needed. Technical issues have nothing to do with the staff that does work hard. I experienced problems with the AC, the heating, hot water, insects, noise, dirt in the hallway ...
Read MoreVerified Resident 115266
Just Fabulous, Friendly and Fun . . . The leasing staff are very helpful and gracious. The Concierge Staff are more than welcoming and friendly as well as helpful. They take an interest in the tenants. The building is very clean and easy and extremel...
Read MoreVerified Resident 95938
Love Riverbank West. Great amenities and the staff is top notch. I couldn't be happier that I moved here. Friends and family come over and love my place. Management is constantly investing in the building with improvements such as new exercise equipm...
Read MoreVerified Resident 113381
Fantastic building. We are so happy with the space and staff. We definitely made the right decision getting an apartment here. Large living area makes the apartment itself very comfortable and the amenities are a great extra benefit. So far no compla...
Read MoreVerified Resident 106338
I am always greeted when I enter and any of my questions are answered promptly. I've never had any problems but if I did, I know that they would be taken care of immediately. When I moved in and was unsure how to use the intercom system, one of the d...
Read MoreVerified Resident 82313
While everything is good, we are disappointed with the continued maintenance issues we have in this building. I have never had so many issues in such a short time frame in any of the other high-rise doorman buildings i have lived in. The bathroom is ...
Read MoreVerified Resident 112026
I honestly love my apt (its home) but its not because of the building. I do think I am over paying for what I am getting. Our total rent is almost 6,000 dollars and my apt does not look like a 6,000 dollar apt. I think the building management is much...
Read MoreVerified Resident 111650
It's a great place, the neighborhood is classy and has everything. I was expecting a more refined maintanance in the apartment, the paint work is approximative and not worth the money of the rent. Everything else in the building is great, however the...
Read MoreVerified Resident 111037
The lack of attention to our HVAC unit repair request is unacceptable!!! Not only does it make me feel unsafe but to be told my request is invalid b/c the heat is not on in the building is LAZY! We would really appreciate someone actually fixing the ...
Read MoreVerified Resident 76483
AMAZING STAFF AND BUILDING. COULDN'T ASK FOR aNYTHING BETTER. i AM GREETED WITH "GOOD MORNING" AND "WELCOME HOME" EVERY SINGLE DAY. EVERYTHING IS ALWAYS CLEAN, MAINTAINED AND UPDATED. MY VIEW IS PRICELESS AND YOU DON'T HAVE TO GO THROUGH A BROKER WHI...
Read MoreVerified Resident 86573
Very well maintained building. Attractive plantings in front of building. Staff very helpful. Great swimming pool and Gym. On site cleaning and Laundry service in addition to self serve laundry room. Problems usually attended to in a matter of minute...
Read MoreVerified Resident 108949
The staff is cordial around the holidays. When I have had family stay with me for a couple of days they were not very helpful to my aged mother. I know who that was and they will not be receiving any monies for the holiday from myself. Sometimes they...
Read MoreVerified Resident 106110
I would recommend this building to a friend based on the amenities provided. The maintenance staff is hit or miss when it comes to actually having things fixed. I have only been her a couple of weeks so far and we came into our apartment with a broke...
Read MoreVerified Resident 105479
I like the building and staff very much. I don't like the recurring kitchen sink overflow. Staff are courteous, helpful and professional. It?s annoying that I have to receive reminders that tenants should not throw things off the balcony.
Read MoreVerified Resident 104638
Mickey is the best. Everyone that works the door is very pleasant. the 2nd floor is kept very clean especially the pool. The guys that work late are great as well. You know there will never be a problem in the building. Response time is very good.
Read MoreVerified Resident 101342
Community is great. There area is convenient and very safe. Love the amenities, especially the shuttle for those days you don't want to walk or the weather is bad. The staff is very friendly and helpful. I would recommend this to anyone looking for a...
Read MoreVerified Resident 100470
This has been an extremely pleasureful experience. I would absolutely refer this apartment to anyone that I know. I would advise people going through Walter as he was extremely resourceful and communicative throughout the entire move in process. This...
Read MoreVerified Resident 100239
Great so far! friendly staff, great amenities and location! There is so much in walking distance. It's quick to get to the subway and the shuttle runs every morning if you don't feel like walking. The view from the balconies are great as well.
Read MoreVerified Resident 86964
So far I am enjoying my experience. The staff is friendly and great and the building is very well maintained. Late night work by Con Edison was a problem, but the building management apparently worked to have the problem resolved. I am very happy tha...
Read MoreVerified Resident 99090
I have only recently moved in to Riverbank West but my experience has been nothing short of fantastic. Every staff member of the building has been incredibly kind and helpful throughout my move-in process. I feel safe and quite happy in this communit...
Read MoreVerified Resident 97560
Riverbank West is a nice apartment complex. But it's not exceptional. Here's why: We have great amenities: a pool, gym, laundry room, pool table, theater room, conference room, steam room, and saunas. But I wish the amenities were 24 hours so that I ...
Read MoreVerified Resident 97152
The building is very professionally run and the staff is very friendly. The second floor common spaces are newly renovated and stunning. The building was originally constructed as a condominium project with higher end finishes, and it shows.
Read MoreVerified Resident 95629
The building I reside in is very conveniently located. Everything anyone would need is within arms reach. Trains, Supermarket, Restaurants, highways, banks, schools, clubs, etc. My overall experience has been positive thus far. Very Good
Read MoreVerified Resident 93828
Although I think the staff is great here, I am concerned about the residents. I smell too much pot in the hallway. Too many "visitors" during the weekend that I think are renting the apartments like AirBnb. I would love to see upgrades in apartment a...
Read MoreVerified Resident 93914
The customer service is great. The staff makes you feel very welcome, like you are home. The grounds are always looking clean and extremely modern. The building does it very best to ensure that you feel comfortable and ensures to resolve anything tha...
Read MoreVerified Resident 89947
So far, my experience has been only slightly better than middle of the road. Although the staff is kind, I don't believe the community is maintained very well, and is done so with very little care. The apartment itself is fine, and amenities are conv...
Read MoreVerified Resident 78110
Extremely unhappy with the following: Garbage on 42nd Street since 7-11 and Subway came is embarassing. Why aren't 7-11, Green Mtn. Coffee and Subway required to have garbage cans outside their doors and be required to NEATLY put out their garbage at...
Read MoreVerified Resident 88524
We have lived in Riverbank West for 3 years now. We are very pleased with the service in the building, and the value for the rent that we pay is very good. The front desk staff is very friendly, and overall the building is a great place to live in NY...
Read MoreVerified Resident 88527
Riverbank West is a great apartment building. I have been a resident for about 3 years. Not only is the building and amenities nice, but the staff that works in the building are amazing. I personally love this building because it has everything a hug...
Read MoreVerified Resident 87285
Recently moved in (2 weeks ago), but so far the experience has been great. The front desk and maintenance staff are nice and helpful and the building is in great condition. Responses to the service/maintenance requests were prompt and taken seriously...
Read MoreVerified Resident 42494
Things have been very good so far, although we have only lived in the building for a few weeks. The front desk staff has been exceptionally friendly, and repairs have been completed very quickly. All in all, it has been a pleasant first few weeks cal...
Read MoreVerified Resident 85384
Great building, great neighborhood and beautiful apartment. We have lived here for over four years and have seen both the building, the landscaping and the neighborhood improve vastly. This is definitely the one of the best neighborhoods in which to ...
Read MoreVerified Resident 84996
I have been very satisfied with my experience at Riverbank West. The staff is friendly, the lobby always clean and impressive, and the maintenance responds quickly to problems. The amenities floor is impressive, although it would be nice if it was op...
Read MoreVerified Resident 85071
It's a great building.... Staff is very courteous.... Amenities are great.... Any maintenance issues are handled right away. I would recumbent this building to a friend as great place to live.... Love the gym.... Pool table... Rooftop and swimming po...
Read MoreVerified Resident 83234
Good Neighborhood, close to everything, a good stuff service people, nice views, a very representative building as a Newyorker... Hundred of things to do at the amenities areas, people from a around the world living a same place with harmony.
Read MoreVerified Resident 82893
It has been great so far. The building is new and well-maintained, the staff is friendly, and the view is great. The amenities are great. My one complaint: the building designed our bathroom incorrectly. The counter is too far forward, so the toilet ...
Read MoreVerified Resident 82473
I only been here a week, but so far the amenities have lived up to the expectation I obtained when I first viewed the apartment complex. The community is friendly, and I have had no issues with the apartment itself. I would recommend this building to...
Read MoreVerified Resident 82477
The entire building staff from front desk to the maintenance and even the cleaning crew for the amenities is on point. I feel very secure knowing that they are here. They are more than dependable and prompt with whatever I could need but they are the...
Read MoreVerified Resident 82521
Security is paramount and this building achieves that objective. Surveillance technology is a necessary tool and I believe that R.B.W. should always seek to update and enhance. Same technological approach towards Laundry...! Improved machines' are qu...
Read MoreVerified Resident 80243
Really like living here. Maintenance staff, concierge and front desk staff are great. It's a good location and has a shuttle in the mornings. Some more stuff to go here so I can get to the 200 character floor. I wish it didn't have that cause it's an...
Read MoreVerified Resident 82140
the immediate area has developed dramatically in the past few years and continues to grow. Great location that is far enough away from Times Square to be comfortable yet close enough to walk to so many entertainment options, port authority, Penn Stat...
Read MoreVerified Resident 79865
The building, staff, amenities, value, and location all blend well together at Riverbank West. Friendly, helpful staff do everything in their power to make sure living conditions are top-notch here. There's no question that I would recommend this com...
Read MoreVerified Resident 80036
I enjoy living in the Riverbank West apartment building. I enjoy the staff and fellow inhabitants. I have had limited interaction with some of the staff, but always find them pleasants and generally helpful. I like the constant improvements made as w...
Read MoreAnonymous
I am a resident right now and can not wait to move out. While the building itself is nice enough (although very overpriced), the "improvements" made by management I don't really think have improved anything at all. In the two years i have lived here ...
Read MoreVerified Resident 79263
The staff is always helpful and welcoming. They make me feel comfortable and well looked after as if we are family. I greatly appreciate the services provided for me and my guests. And the amenities are phenominal, all the way down to the public libr...
Read MoreVerified Resident 78882
Community is improving in some regards. Quality of fellow tenants and the way they treat common areas is declining. Really not much ejse to say at this time. I'm waiting on a few more improvements before I can give a proper response. You should not r...
Read MoreVerified Resident 78466
I've had a good experience until this year due to the neighborhood's construction (noise, dust, blocking my river view). Overall I've enjoyed living at Riverbank West but may leave when my lease is up in February (due to the mentioned issues).
Read MoreVerified Resident 76194
I have been living in my building for 1 year and so far have been very satisfied with the service. The staff is very nice and all of my maintenance issues have been handled very quickly. The building is safe and always kept very clean. I would recomm...
Read MoreNavi Ganancial
DO NOT LIVE HERE!! I REPEAT DO NOT LIVE HERE!! The management is horrible and non-communicative. Despite asking for my address to send the deposit check, me talking with the management about the deposit, and going through the paperwork with them they...
Read Morearchitect5
If the maintenance is anything like the leasing office, no thank you! I dropped by to get rental information and was told I had to have an appointment, which was not the case at Silver Towers, River Place, River2River, TFCornerstone, Waterside or Gle...
Read MoreAnonymous
Awesome facilities; away from times square but definitely great spot of NY. great pool, doorman, gym and modern rooms
Read Moreblockmary
I have lived in several apartments but this is the first review I have written. I thought it was my duty to warn potential tenants. To be balanced I will point out the good aspects of the property. The balconies and views are great. The apartment was...
Read MoreAnonymous
What's the whole story behind the convicted felon being allowed to stay here? Apparently a tenant found out, started complaining, and then the building decided to ask the police to evict him. The things this building does for money! The building is a...
Read MoreHenryTheEighth
I have been in the building for 8 years and will not renew my lease. Yes the doormen are great (I don t think you could get better). And yes it s very convenient and a nice place to come home to. However, the new manager ------ appears to be trying t...
Read Moresurfnrg
1. Heat in my apartment doesn't turn off. Asked them to fix it twice, they failed both times. 2. Sauna is broken, always was broken, they don't care. 3. NOISY!!! Nothing they can do about it. Constant car horns, traffic, jack hammers, you name it... ...
Read MoreAnonymous
I lived in this building for years and the management was great. The new managers are awful, rude, downright obnoxious to the point i coulnt take it anymore. The building is old and the apartments are not taken care of. If ony the owners fired the ex...
Read MoreAnonymous
I am struck by the negative reviews - i really like living here, the door people are great and helpful and kind too. The amenities are amazing (hello, nearly Olympic size swimming pool!) and great gym, steam, tv's and common areas plus free wi-fi. As...
Read Moreratazz
We are moving in soon and we cannot wait. Our experience with the Leasing office has been wonderful..Sarah has been more than accommodating, showing us the apartment several times enabling us to make an informed decision with any pressure. The amenit...
Read MoreAnonymous
Hello - I'm only writing this review after a good friend was deterred by the reviews on this site. My experience in this building has been overwhelmingly positive, and most of these negative reviewers seem like -------s who don't think the rules appl...
Read Morecorporateprofessional2
after being told one thing and finding out another! Door people could care less unless they smell money only to tell you there name and hope you remember to tip them for the year end. A majority of these people are unsavory characters! Sad, such a ni...
Read MoreAnonymous
Seriously, stay away from this place. The building is terrific and the location is great, but management will try to soak you at every turn. If you DO choose to live there, do the following: 1) Don't be tempted by the convenient rent drop box. Send y...
Read MoreRBWistheworst
DO NOT LIVE HERE. I moved out of the apartment with an account in good standing, after which RBW tried to assess a number of fraudulent charges against me and reported me to a collection agency!!! I only found out because it appeared on my credit rep...
Read MoreAnonymous
I have been living here for close to 1 year and don't have any complains as of yet. I actually just renewed my lease for another year. The front desk staff is great and dealt with management on several occasions and they were very helpful and address...
Read Moresweetey389
I've been living here for 6 months, and have absolutely no complaints. The building is kept very clean and well maintained (lobby, hallways, laundry room, etc...). The door staff and concierge have always been polite and professional. Some are more h...
Read MoreAnonymous
I lived at Riverbank west from 2002 until 2009. When ----- was there, she worked with me and found me an apt. on a lower floor for the same rate, even though this was a few years before the financial crisis we are in at this time. This spring, I trie...
Read MoreAnonymous
first apt in NYC and absolutly loved it! sad to leave because of work, will miss everything very much!
Read Moref_unit
After a busy 4th of July, I had come back to drop off rent on the 6th. "You have to pay 10% of rent extra, and money order only" I asked the square faced staff in the office on when is the latest date. "the 6th of the month". It was the morning of th...
Read MoreJazmineP
I lived at Riverbank West only 7 months and every single day I lived there I felt extremely uncomfortable. I knew it was only too good to be true when I moved in. It all hit the fan when I had to move out in two weeks. They had the audacity to ask fo...
Read Morenewyorktenant123
I feel so incensed by the way I have been treated by the management that I'm compelled to write this. The attendants in the management office are one of the rudest, impertinent and incompetent people I've come across. They have this haughty demeanor ...
Read MoreAnonymous
I'm in the process of moving here and just found these reviews. The rate I got was good, but there seems to be a lack of amenities with the gym leaving etc. My time is short and if I don't find something quick I'm afraid of being stuck with these neg...
Read MoreAnonymous
These are some of funniest posts i have ever seen. There is so much drama and back and forth here...LOL
Read MoreAnonymous
make this place better, but I have to say, it's been a pretty lousy so far & we're moving out as soon as our lease is done. It's just a weird place & people seem to moving in and out a lot. People don't stay long.
Read Morefrankieee
BRIAN HAS BEEN FIRED..... AND LOCKED OUT OF HIS OFFICE..... COULDN'T HAPPEN TO A NICER GUY.......
Read MoreAnonymous
I've lived in this building for many years and the management is as bad as ever! They keep 'losing my rent checks', but it's really a scam to charge me late fees. Also, they promised me, in writing, that I would get a rent concession for renewing my ...
Read MoreAnonymous
The new management is awful. I have been living their for just over six years. If gotten worst and worst. The people were always so friendly at one point. They are letting more and more people live in one apartment. The building has become one big co...
Read MoreAnonymous
Their accounting system is totally messed up. Because of a flaw in their system i still have not recieved my deposit back, and its been 3 months. DO NOT MOVE HERE. Unless you want random notices on your door that they never got your rent.I had to mak...
Read MoreAnonymous
After almost 7 years at Riverbank West I have finally had it and am thrilled to be out of this poorly managed joke of a residential building. While Roseland Property Management has never been known for being a great management company, and Riverbank ...
Read MoreAnonymous
In 12 years of renting in New York, I have never come across a more incompetant management staff. And with Brian Snachez as the manager, it's like the blind leading the blind. For my lease renewal it took 3 re-writes for them to correct all of his mi...
Read MoreAnonymous
See this link: http://www.cpnonline.com/cpn/content_display/regions/northeast/new-york/e3ia9dec6e36d9df174506a37397d1a93d5 Holliday Fenoglio Fowler to Market for Sale Manhattan's Apartment Building July 10, 2008 The New York office of Holliday Fenogl...
Read MoreAnonymous
It is hard to believe that a building could be as poorly managed as Riverbank West. The management of Riverbank West has complete disregard for the tenants. Rent increases in excess of 10% per year, coupled with poor maintenance and failure to simply...
Read MoreAnonymous
We've lived in the building over 2 years now, and have enjoyed it so far. That is, until we were slapped with a 15% rent increase. That's when I started really noticing throngs of tourists checking in and out of the place like they were in a hotel. T...
Read MoreAnonymous
The management staff is the worst ever. They raise your rent almost 18% each year and for what?!? The noise from traffic and fire trucks is awful. You can barely get the door staff to open a freakin' door - unless they are already kept open. They tak...
Read MoreAnonymous
I have found this to be a great place. I can walk to work, the doormen are helpful and I am in a pet friendly building. The restaurants are great in the neighborhood and I feel safe. Crunch Gym is convenient and the pool and whirlpool are relaxing. I...
Read MoreAnonymous
I lived in RBW for a year. The management office will lie to you and tell you that you cannot hear the noise from the Lincoln Tunnel. I lived on a high floor (above 15) and could hear honking every day including weekends. It was horrible. The managem...
Read MoreAnonymous
I have lived at Riverbank almost a year. Although there is always a doorman "on duty", during that time I have opened my own damned door about 65% of the time.
Read MoreAnonymous
I lived in this apartment for one year, and I'm SO glad I'm gone. I lived in a decent one bedroom with an amazing view. HOwever, I paid way too much for what I got, and the bathroom and kitchen was in need of some improvements. I was halfway up the b...
Read Moresbrown54
Riverbank is an incredibly stressful place to live. Beyond the brilliant view, the building isn't worth the hassle. The staff is lazy; don't expect the doorman to actually open the door for you. The Lincoln Tunnel traffic is much worse now than five ...
Read MoreAnonymous
Ugh. This building used to be a great place to live until the management was kicked out and replaced with androids from NJ. There is no way they should be able to charge the 'luxury' rent with formica countertops, formica 80's cabinets, cruddy bathro...
Read MoreAnonymous
I lived there for 2 years, but after paying the increase in rent upon my first yearly re-sign, when the second one came asking for another huge increase I had to go. I originally moved there as I was looking for a studio for less then $2000...It was ...
Read MoreRiverBankWestTenant
I have been a resident for almost a year, and decided to renew my lease for another year. The rent went up $275 for a 3 flex 4 bedroom 2 bath, so it is overpriced already but split with 4 people, it's not that horrible of an increase. It's cheaper an...
Read MoreAnonymous
Also - mangement is trying to clear out the "white trash" that lives there now. It is probably best to wait a couple of years until they work things out.
Read MoreAnonymous
They are not "coming from your plants" - there's an infestation they never took care of. Just sayin'.
Read Morekindrenterguy
New management horrible, been a tennant for approx 8 yrs. long term tennant treated like bum off the streets, they constantly strip away the amenities. Access to health club through building now closed Bicycle parking now removed luggage storage sudd...
Read MoreAnonymous
When I moved in almost 10 years ago, I thought the old management were kind of hard to deal with... little did I know! The new building manager Brian, is a pr*ck. He is insincere, self absorbed, and rude. He has no people skills and is disrespectful ...
Read MoreAnonymous
I am updating my review - from bad to worse. Prices are going up - level of service is going down! Lots of physical improvements, but mgt is unresponsive! I agree with all the reviews here and you can feel and sometime hear the anger in the lobby and...
Read MoreAnonymous
I lived there for 2 years and it was great. Once the new management came in things went down hill quickly. They're very money hungry and put a price on everything. I moved out in June and STILL have not received my security deposit and each time I ca...
Read MoreAnonymous
Everyone is right -- New management is out of its mind! After living there for five years, my rent was raised by 30% on a low floor one-bedroom (right next to the garbage chute), and they required renter's insurance for $100,000 worth of property (as...
Read MoreAnonymous
This place was a nightmare from the moment I moved in. No storage, the "office" room always had broken equipment, the price of the on-site laundry was too high, and at the end of our lease the rent increased by $400 PLUS we HAD to get renters insuran...
Read Moremisterblister
I have lived in the building for three years now (1BR). While the lure of the balcony and pet-friendly building was the driving force behind signing the lease, there are some elements to be leary of before deciding to move here. First, there's the no...
Read MoreAnonymous
I just moved out, and not a moment too soon. I lived in a studio and my rent went up 400 a month, for a studio people. I was paying what people pay for a 1 bedroom. New management is unhelpful, doesn't know his top from his bottom, and is overly aggr...
Read MoreAnonymous
I moved in a few years ago but the quality of services at this place has steadily decreased. I would definitely go elsewhere. For the price it is definitely not worth it.
Read MoreVeryFairHonest
Management is way too aggressive this year as this place use to be a bargain but is now the most overpriced of the bunch. Its funny because across the street's Silverstein building (River Place) use to be really expensive but is now cheaper! There ar...
Read MoreAnonymous
I agree with previous review that Marnie was bad, but this new guy does not know what he is doing. Can't figure out rent bills for anything. Our floor came apart within 3 months of move in. They only replaced the tiles that were warped and now the fl...
Read MoreAnonymous
Been living their for a few years, thought Marni was bad, but new guy takes the cake. Robotic, isn't even the half of it. Front desk is great, Sebastian is super helpful. Prices, are getting too high, for what. Can't show why their raising the price...
Read MoreJohnandPaul
Marroger is 100% on with Sebastian being the Good Cop and Marni the Bad Cop.... After a 3 year legal battle with flooring problems, it's FINALLY over. I wish Marni had the GUTS enough to show her face in front of the Judge, but she had Sebastian do ...
Read MoreTanand
I am a current resident. The Staff is extremely friendly, the maintainence is top class and the view is simply breathtaking. I could live here for ever......
Read MoreAnonymous
I have been a resident of the building for 5 years and while the desk team is great, the management (Marni) sucks! Forget about repairs and if you are ever late with the rent by a few days, they send it to their lawyers! The view and location are goo...
Read MoreAnonymous
Certain circumstances put in me 4 different apartment buildings in Manhattan throughout 2005. Riverbank West ranks far, far above any of the previous I have lived in. From the appointment to view the apartment to the day of move-in, each member of th...
Read Moremarroger
Riverbank West was my first apartment in New York and I moved out in June 2005 after living there for 12 months in a 3 bedroom flex with 4 roommates. First the apartment and building itself. Building is in fair shape, not great (20 years old). Apartm...
Read MoreAnonymous
I have lived here for a year and a half and have been mostly very pleased. We have a one bedroom share, putting up a wall was no problem. We got one month free on our first year of rent, making it a better deal than almost all other buildings we look...
Read MoreMellophone
We took a two year lease at Riverbank West and were sorry that we did. We were lured in by the killer view from our 42nd floor, west facing apartment. Once you move in the Maintenance Super, Vincent, could care less about your problems. With the exce...
Read MoreAnonymous
I lived at Riverbank for almost 3 years and was sorry to have to leave due to personal reasons. Being a native NewYorker, I have lived at several different locations within the city and have found that each building has its problems; some major, some...
Read MoreProdigiousNYC
The building is rather nice to look at in the spring and summer as the drive is lined with flowers, a fountain, etc. Unfortunately this is about as good as it gets. The doorstaff is rather lazy when present and a little shaddy as well (I was actually...
Read MoreAnonymous
I've lived in Riverbank West since 2002. The door folks are absolutely so nice!! You wouldn't believe the great and friendly treatment you'll receive. It goes downhill from there. The office management staff are horrid with major attitudes!! While n...
Read MoreAnonymous
I would like to mention that the building is very good and well managed. Some of the rules were a bit strict but I think they were for the safety and benefit of both tenants and management. However, I really enjoyed my one year stay there and I think...
Read MoreAnonymous
We've been in the building more than three years now. Everyone has been very accommodating to our needs. The door staff couldn't be better, but I must admit the management could use some work. But overall, we've been very happy to be in this building...
Read MoreAnonymous
After searching all of Manhattan to find an affordable apartment I came upon Riverbank West. I was a little unsure at first as I read the reviews, but as the months go on, I am very happy with my decision. I find the staff - from top to bottom to ...
Read MoreAnonymous
Its a doorman building with Crunch Gym, (mostly Gay), at more affordable price. Not much in terms of full bars/outstanding restaurants in that specific area. Subway is 4 blocks away in port authority. They are just starting to clean up surrounding ar...
Read MoreAnonymous
HAVING BEEN A REAL ESTATE AGENT IN MANHATTAN BEFORE MOVING INTO THIS BUILDING I ALWAYS PUSHED IT TO CLIENTS--A FEW YEARS AFTER SWITHCHING JOBS I WAS VERY HAPPY TO BE MOVING IN MYSELF. UNFORTUNATELY, I DID NOT REALIZE WHAT THE MANAGEMENT WAS LIKE ONCE...
Read MoreAnonymous
They make you feel very welcome but after you sign on the dotted line you become just a $! The apartment was not ready at move-in and by that I mean nothing had been done...nothing. So I had to move-in while the apt was being readied. I had rented th...
Read MoreAnonymous
I lived there for a year and a half. Similar to some others´ comments, repairs were often deplorable, and I had problems with my wood floor buckling. And comments about blackout were right on, it´s amazing they could get away without having lightin...
Read Moreunhappytenant057614
I lived in RBW for 2 years, and really liked the apartment, the concierge staff, and the conveniences the building provides. However, the management office is run by a ----- on wheels. She is unreasonable, mean, rude, and dishonest. Don´t even think...
Read MoreAnonymous
I found this building to be a very enjoyable place to live. The desk staff is extremely helpful and friendly. The apartments have great views and are competively priced. I never had a problem with the on-site management, they always accomodated me....
Read MoreJrJr
My email address has changed --- For more information email me at jrjr2@verizon.net Where does one begin.... Although the views are outstanding and the Doorstaff are Excellent.... BE WARNED... -MAJOR Flooring Problems! (Most tenants are m...
Read MoreAnonymous
Clean and comparatively large apartments, and a friendly environment among fellow tenants and, especially, doormen (and doorwoman). Rude and abrupt treatment by building management office (located on site) and seriously lazy, ineffective, and boorish...
Read MoreAnonymous
great views, great space.....fantastic staff in lobby, always helpfull. Close to everything, animal friendly and reasonably quiet space just far enough to feel the peace from the bustling city.
Read Morejesseorg
I found this building pleasant, and safe. The staff are very nice and enjoyable. The area is undergoing a lot of change, and the building too. I enjoyed my time there, and would do it again. The culture seemed to be mixed between film & tv industry p...
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