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Riverbank
Reviews

Matthew Jordan

2019-03-05   Google

Great staff. The concierge are extremely nice and welcoming and go the extra mile to make you feel at home. The maintenance team is very quick to respond to work orders. The finishes on the renovations are some of the best I’ve seen in an apartment...

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Verified Resident 606809

2019-02-21  

The price for the apartment and the building is great, every one is friendly, amenities are great and well maintained. Location is really good. I will definitely want to renew my lease if my price stays the same.

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Verified Resident 606849

2019-02-21  

Great location, great amenities, awesome staff. will definitely recommend friends to live here. Apartments feels cozy feels home. Breakfast and shuttle bus offered everymorning. Valet service is great idea

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Verified Resident 594886

2019-01-20  

What??™s the quality of the building and the quality of the staff are excellent. I really consider the building to be family. It??™s location is excellent for my interest and I get a lot of satisfaction out of entertaining frequently here.

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Giuseppe Bortolotto

2019-01-18   Google

Very nice apartments with excellent view and efficient staff.

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Verified Resident 593977

2019-01-17  

We like the apartment and the view and the terrace. The apartment was nicely renovated and updated prior to our move in. The lobby and maintenance staff are very nice and remember our names. There is a bike room, which is good. The hallway carpet and...

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Verified Resident 593514

2019-01-16  

A very comfortable apartment with excellent river views and adequate amenities. The apartment has 2 balconies and a washer and drier in the unit. All appliances and the facilities have been completely updated when we moved in.

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Verified Resident 593554

2019-01-16  

The amenities are great, the rooms are great quality and the staff are very nice and welcoming. Overall, it has been a great experience living here. Everything is very clean and whenever we have a problem in the apartment, maintenance comes immediate...

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Verified Resident 588586

2018-12-31  

Living in Riverbank has been an amazing experience. I enjoy the sense of friendship, personal service, attention to details, and sense of community. The apartments are great and I would definitely renew my lease.

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Verified Resident 585115

2018-12-19  

The views from the complex and the staff at Riverbank are the best I have experienced in New York City. The amenities are spectacular. However, relevant resident complaints should be addressed but management only seems to care about addressing certai...

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Verified Resident 585196

2018-12-19  

Good overall experience. In the area too much traffic for a quiet living. Sauna and Turkish bath do not work properly sometimes. Improve rent payment system (credit card). Shuttle bus in the evening would be appreciated.

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JS

2018-12-09   Google

My partner and I have been living in Riverbank for over a year. The team is simply superb. Every time we have an issue, the entire Riverbank support staff is so very quick to respond. Coming in every day and being greeted by a friendly face is icing ...

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Verified Resident 575129

2018-11-25  

Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great...

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Verified Resident 575173

2018-11-25  

Great, no hassle, very communicative and accommodating. Friendly staff and very responsive maintenance and leasing staff. Location is the worst part but that??™s not even that bad. Great place to live, would recommend if commuting near Times Square...

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Leonardo Lorenzo

2018-11-25  

Great building! Great staff! Great apartments with even better views.

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Verified Resident 570717

2018-11-13  

It is a great property with a good price/quality balance. It is well maintain and it is very accomodating. The renovation made this building outstanding. The new entrance makes this building to stand out. Staff is friendly.

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Vinay Raval

2018-11-09   Google

Moving to Riverbank was the best decision that I've made in 2018. I couldn't possibly be happier to call this building home! As others have mentioned, the negative ratings relate to a previous management. Living at Riverbank ROCKS and here's why I wa...

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Hamza Amjad

2018-11-02   Google

Riverbank is an amazing residence. I believe the majority of old comments came before a number of improvements were made to the property, including a change in management. I would highly recommend Riverbank for anyone looking for a well-located apart...

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Verified Resident 532511

2018-08-25  

The reception, package and maintenance staff are fantastic. They??™re one of the main reasons I like living here. The apartment is great too - good layout and balcony space. Management inconsistencies are hopefully a thing of the past now, along wi...

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Verified Resident 528679

2018-08-17  

I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter. I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter.

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Verified Resident 528699

2018-08-17  

It is a beautiful property with entrances on both 42nd and 43rd streets. The amenities and aesthetic are gorgeous. The apartments are spacious and beautifully updated. Maintenance staff is very responsive. Cannot recommend enough. Living here is a to...

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Verified Resident 516119

2018-07-20  

Riverbank is wonderful. The staff is top-notch and immensely friendly. I feel extremely valued. All requests are taken care of almost immediately. Our unit, which was just renovated, is fantastic and very tasteful. The space we have, as well as the b...

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alana jackson

2018-07-19   Google

I moved in April 2018 and I really like the place! I heard bad things before I moved in but I'm the kind of person where I need to see for myself because so many people can be bitter for just no reason. But I really like the place. They are pet frien...

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Cheryl Buchel

2018-07-16   Google

Please ignore the old, negative comments below. I did not experience the old management but I moved in 3 weeks ago and this apartment is something out of a dream! Not only is this place affordable (compared to surrounding apts in the area) but it has...

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Verified Resident 504110

2018-06-23  

Riverbank West has been a wonderful home and community for us over the last year. The apartment was newly renovated, which really elevated our experience as a whole. The leasing process was simple, and the staff is incredibly friendly. Despite a lot ...

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Verified Resident 502618

2018-06-20  

The building is well maintained. And the staff at the concierge is very friendly. This is what I like most. I experience only once the maintenance request but it was not good. The problem is not solved.

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Pauulo Cesar Borunda Dimas

2018-05-10   Google

Es bonito visitar y conocer NEW YORK

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collis october

2018-04-19   Google

The building management has changed and is now under bozzuto. I lived at other building under Bozzuto management and im sure alot of the remarks noted here will turned around. I moved 3 weeks ago and no major issue so far. Don’t mind the constructi...

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Verified Resident 471220

2018-04-03  

I believe most of the negative reviews about this apartment were written awhile ago. The current management team is very friendly and they care about the residents concerns. Many reviews complained about the construction but from living here for 2 mo...

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Verified Resident 469655

2018-03-28  

Very good overall! Front desk staff is always very friendly and helpful. Slightly annoying about ppackage/ dry cleaning deadline of 7 but understandable and not an issue. Lots of things broken quickly in the apt and we have not had a chance to reques...

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Verified Resident 468397

2018-03-25  

I really like my apartment. It is spacious, great lighting during the day. The new appliances works beautifully and I also appreciate the more modern style in the kitchen and bathrooms. The finishes could be better, such as the wall paintings, floor ...

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Verified Resident 466652

2018-03-20  

Great value for money and the management has improved significantly ever since Bozzuto took over. Maddie and her team are excellent. However, they seem stressed and can sometimes fall behind in replying to resident requests.

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Verified Resident 466665

2018-03-20  

It's been good so far. The construction is loud sometimes and I hope it will be done by summer. Most of the attendants are quite nice. One of them rubs me the wrong way and they have before I even moved in. Lastly, the water shuts offs are slightly a...

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Verified Resident 466674

2018-03-20  

Much better than yelp reviews said. Very happy so far with the staff and the maintenance. Apartment is beautiful. Only issue is construction noises early in the AM on weekdays but I was noted of this before signing contract.

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Verified Resident 466700

2018-03-20  

Amazing Apartment building. Truly feel like I found a gem in the city. Move in was seamless, staff is always helpful. Units are updated much nicer than any other building in the area at comparable prices. We love living here so far!

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Verified Resident 466719

2018-03-20  

Since the very beginning, I've had a very pleasant experience moving into Riverbank. The leasing department always answered my questions in a timely manner and they are very friendly. The move-in was seamless and easy. My apartment has been newly ren...

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Verified Resident 466766

2018-03-20  

I can't wait for all amenities to be ready, the outdoor space will be great in the summer! I have only experienced extremely nice staff and they are all very helpful and make me feel welcome in my new home. all maintenance requests have been complete...

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Verified Resident 466817

2018-03-20  

great location, staff is very helpful and friendly always willing to help great place for dog lovers, Amenities are in very good conditions and always clean This place also offer some nice events where you can mingle with residents

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Verified Resident 460524

2018-03-05  

It is well kept. The people who work here are well trained and responsive to the residents. After a day at work I feel as if I am returning home and love the ways in which people welcome me back home. Its also the case that if a problem is reported i...

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Verified Resident 459239

2018-03-01  

Feeling like home and not just a rental place. Close to major things in the city. Hoping to stay longer and obviously rent is always questionable. Love the staff. Moved to the renovated place and I like the improvements very much. Yeah they come with...

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Verified Resident 449693

2018-02-06  

I have lived in the building for over four years, and continue to renew my lease. I enjoy the neighborhood, and the staff in the building are incredible. The construction is annoying, but will hopefully be completed quickly.

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Verified Resident 444686

2018-01-24  

It's been great experiencing two different management companies and the new management company really goes above and beyond for residents. The renovations look great and the amenities do match the value. Very comfortable apartment to live in!

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Verified Resident 444431

2018-01-23  

On the whole, quite positive. Great amenities. Friendly management staff. Good community events. Some annoyances around constant construction and the protestors outside. The bus is good but the change in schedule is annoying.

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Verified Resident 443111

2018-01-20  

With rate going up and renovation in place,it has become little problematic to adjust initially. Also previous management was not cooperating at all. Consistent water shutdown and noisy neighborhood due to fire department and lincon tunnel is not val...

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B Panda

2017-12-10   Google

Terrible management, but the service people are all amazing

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Verified Resident 425783

2017-11-30  

Hard time getting in contact with the management before moving in. The move-in was the worst I have ever had in terms of organization and agreement not fulfilled (I??™ve lived in 2 continents and 4 countries). Not clear community portal, informatio...

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Verified Resident 423067

2017-11-22  

Overall good. Have been some issues with the old management team, specifically that tenants were promised rent credits for the additional time that the amenity floor was unavailable. These rent credits were never provided.

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Verified Resident 395539

2017-09-14  

The staff is wonderfully friendly and welcoming. And there are 'great vibes' with the residents when I encounter them in the amenities areas. Everyone I meet seems to be very happy to be in Riverbank West.

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Verified Resident 394793

2017-09-12  

While the building is currently going through renovations, the apartment management and personnel are all very accommodating and have communicated openly through the process. I cannot wait for them to be done! The Management and staff are great.

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Verified Resident 386105

2017-08-21  

The apt was clean for move in; The staff were all very friendly, introduced themselves, ensured I had everything I needed and responded to all questions. Always eager to ensure I had everything I needed.

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Verified Resident 383853

2017-08-15  

It's a nice place to live, amenities are very nice. The neighborhood has a lot of variety in terms of food, bars, coffee shops and grocery shops. It's pets friendly, you can find some doggie parks, also a couple of day care.

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Verified Resident 382859

2017-08-13  

I just moved in and so far so good! The maintenance team is great and extremely helpful! They answer requests quickly and are very friendly while they are in the apartment. The apartment itself is clean and newly renovated.

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Verified Resident 382602

2017-08-12  

The amenities are great including lounge and yoga classes. I wish the community provided more shuttle services (extend morning time, have evening shuttle back to community). Very slow working/response from management office.

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Verified Resident 376477

2017-07-29  

Quiet, clean, very good. The people in this building are polite and quiet, staff is helpful but management is a little slow. Lots of good places around to eat since it's near Hell's Kitchen, and m42 and 7 trains are convenient.

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Verified Resident 372533

2017-07-20  

Everyone has been very nice so far. Staff at front desk is at tentative and helpful. Amenities are very nice. Neighbors are friendly. I have no complaints as of now. It is a bit far from the subway station.

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Verified Resident 368364

2017-07-11  

So far everyone is friendly and very helpful. A few things haven't worked since we moved in including our intercom system and the garbage system plus there is definitely a lot of construction noise during the day, but love the apartment and the staff...

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Verified Resident 367655

2017-07-10  

This community at Riverbank West has been the perfect home for my relocation back to the city for permanent residency. The gym, pool, laundry, shuttle service, dry cleaning, and excellent staff make this community feel like home!

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Verified Resident 366340

2017-07-06  

Ive had mostly good experience living in this building. One thing that bothers me is that the garbage/recycling machine on my floor is broken. I had asked the woman at the front desk when it was going to be fixed and she replied "When the building ha...

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Verified Resident 366349

2017-07-06  

We are extremely happy! The amenities area is beautiful, I use the swimming pool everyday. I am very happy with how often the trash room is cleaned. It is a special touch to have fruit and coffee in the morning for all the residents. I start everyday...

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Verified Resident 366355

2017-07-06  

Wish there were more opportunities to meet people in the building. The complimentary fitness classes are nice, but I wish there were offerings every day, and in the early morning. Please finish the lobby and the outdoor patio soon.

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Verified Resident 366386

2017-07-06  

It's a great location, great staff and amenities but as they are renovating some units they cut the water at least 1 time per week and there is always an issue going on in the building, the trash cut hasn't been working for a while. There are 4 eleva...

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Verified Resident 365417

2017-07-04  

Need to allow for some flexibility in ending the lease term early. The office staff needs to be responsive to existing tenants and not just new lease signers. The building construction could have been phased out.

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Verified Resident 364069

2017-06-30  

The building has undergone extensive renovations since I've lived here, however, the communication, and professionalism of the staff has helped ease any inconveniences. Those renovations are coming to a close and already excited to see the finished p...

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Verified Resident 363533

2017-06-29  

Right now it is not a good one with all the construction that is happening. I feel like no one really cares about how much this impacts the residents. This is our home just as much as it is a business to some wall street guy!

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Verified Resident 362604

2017-06-27  

The community is amazing with amazing building amenities, including indoor swimming pool. The staff was very helpful when I moved in. The apartment is unlike other cookie cutter apartments, plus most apartments have balconies in it, which you don't s...

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Verified Resident 362612

2017-06-27  

Riverbank West is awesome. Huge rooms, great and super friendly staff, awesome amenities, easy commute to subways and LIRR. Great community and fitness center. Could not have asked for a better building to live in

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Verified Resident 362717

2017-06-27  

Riverbank is my favorite community of all the apartments I've seen. The leasing specialists are great with finding you a place, and I've never felt more at home when settling into an apartment. The community of residents are wonderful

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Verified Resident 361945

2017-06-26  

Very nice building, especially for the price. Amenities are great and are exactly as advertised unlike many other luxury buildings. Staff are very responsive, apartments are huge and very nice, views are unbeatable and location is amazing. No complai...

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Verified Resident 360663

2017-06-22  

Great apartment, amenities and staff!. We moved into our apartment in early June and we have been so happy here. We would highly recommend to anyone looking to move into midtown west and wants to be near the Hudson.

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Verified Resident 356765

2017-06-14  

The apartment is beautiful with a beautiful view of the Hudson River. The apartment was recently renovated, my Wife and I especially like the hardwood floors and the quality of the new appliances. Employees of RiverBank are most helpful and especiall...

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Verified Resident 356420

2017-06-13  

I love it here. I love my apartment, the neighborhood, everything the building offers - if you didn't want to leave, you wouldn't have to. I also work in the area so it's exceptionally convenient. I also really love our staff in the lobby. They're so...

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Verified Resident 356451

2017-06-13  

Although staff and maintenance at Riverbank are top notch, I've had countless issues with management. They've proven to be incredibly inflexible and unresponsive at times. There is very little personalized attention and everything has to fit within a...

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Verified Resident 355952

2017-06-12  

It is a great community. Diverse people. But I have issues about the speed of the construction and renovation work. The work has been pending and on-going for a while now and when I moved in this year I was told everything will be done by summer. Sum...

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Verified Resident 353626

2017-06-06  

This building is like living at a hotel resort. They have every amenity available that I would need (gym, pool, sauna, outside space, parking garage). With the upgrade to the amenities floor, the place is extremely fresh and modern. The staff is also...

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Verified Resident 348001

2017-05-23  

Great views and staff but the repairs to common areas are being done by total incompetents. It's taking a lifetime. And the noise is bad and you get no compensation for for rent even tho they have taken months to redo the amenities area which should ...

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Verified Resident 341956

2017-05-09  

I thoroughly enjoy Riverbank West for the high quality and safety it provides. With great staff and wonderful management I've been enjoying my stay so far and look forward to the rest of my time here.

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Verified Resident 333411

2017-04-18  

Very nice overall experience nice location nice neighborhood nice ammeinites nice office stuff nice doormans. My only complain is the frequent construction noise and frequency water shutdowns other than that I am very satisfied

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Verified Resident 328299

2017-04-04  

I choose this building because of the balcony and swimming pool. They are currently undergoing a massive common area renovation but they offered a nice rent incentive which make it a great value compared to other buildings .

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Verified Resident 323943

2017-03-22  

Staff and management are great. At end of 2016 into 2017 there was a building wide gas issue but they made sure renters were accommodated with necessary equipment for everyday living. Also helped out when our unit was not available for renewal

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Verified Resident 319317

2017-03-10  

Really a great experience. So far the apartment and staff have been exceptional. Hiping the level of service continues. The new finishes on the units are of great quality much better than many other rental units

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Anonymous

2017-01-25  

Do not live here. I've been here for just over two years, and here are a few of the issues which has been raised, and never fixed: 1) The driveway has had a huge hole in it for at least 18 months, patched with a slab of metal which clanks and bangs w...

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2017-01-21  

I've lived here since 8/2016. Throughout my first 2 months there were weekly, all day long, hot water interruptions due to renovations in other units. In November, we lost heat and hot water on a long term basis. Now late Jan. 2017- many units still ...

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Anonymous

2016-12-28  

I have lived in this building for about 3 months and have yet to have a week with no problems. Our gas has been out for 2+ weeks, they shut off our water about once a week and renovations are constantly happening. We signed our lease and the leasing ...

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Verified Resident 281483

2016-11-07  

So far the apartment has been great and the staff has been helpful. The tenants are clean and quiet- have had minimal problems and the problems occurred have been take in care of for the most part. The area surrounding has many bars and restaurants.

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Verified Resident 279636

2016-10-28  

Great building and staff. Good amenities. Flooring and ceiling issues in the apartment that were addressed by the staff but no compensation was provided to offset the inconvenience. Gym pool and other amenities well maintained. Staff is very friendly...

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Verified Resident 279304

2016-10-26  

I have found the staff to be friendly and attentive. They know who I am and always say hello. The grounds are well taken care of and facilities are great. There is a free morning shuttle that gets me half way to work which has been wonderful to have ...

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Verified Resident 277208

2016-10-14  

For a so-called "luxury" building, I am extremely disappointed with how stingy this building is with their heat. We should be able to use our heater at ANY TIME during the winter...not just when the outside temperature drops below 55 degrees. It has ...

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Verified Resident 276063

2016-10-07  

(Typo with "renting" above.) Love this building, positive energy, friendly employees-I don't know how they remember everybody's names, but I am always very impressed. Super helpful. Would love it if the sundeck was more up to date with furniture-ther...

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Verified Resident 275362

2016-10-03  

The apartment itself is great. The staff that maintains the building and the doormen and concierge are also really great. The one unfortunate thing about this building is the leasing staff. They are completely incompetent and unhelpful. Because I onl...

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Verified Resident 273955

2016-09-26  

The building has an amazing area to work out and pool. The Staff is always on point. I have a great view from my apt and it is close to everything you need. It's great living here and the people who live in the community is also very pleasant.

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rjr10036

2016-09-12  

I have lived in this building for 26 years but of late the quality of life has badly deteriorated. Water service breaks down about every two months. Noise pollution in the neighborhood is out of control due to the initiation of new construction, espe...

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Verified Resident 269317

2016-09-09  

Enjoyed living in this building. Concierge is fantastic and building security is very trustworthy. They were very helpful when we were first moving in and made the process much less stressful. Great location and great service. Would definitely recomm...

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Verified Resident 269139

2016-09-08  

I just moved in so I don't feel I have the full experience yet. Overall, I am pleased with everything besides the air conditioning unit being extremely unreliable and the trash room hours being very inconvenient. I am hoping the air situation will be...

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Verified Resident 267602

2016-09-02  

Riverbank West has been a wonderful experience, other than dealing with the leasing office, which made the renewal process this year very opaque and confusing with the planned renovation of the top floors. There has been an uptick in construction in ...

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Verified Resident 265133

2016-08-25  

The staff member that handled me was nice and knowledgeable. Only things I don't like is that it's almost impossible to reach the leasing office by phone and that I wasn't informed of the construction outside my window, despite asking of it.

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Verified Resident 259513

2016-08-08  

the community is nice. the front desk and maintenance staff are great; tony always has a friendly word and smile. leasing hours are limited, but krista in particular is very friendly. I have had some issues with washers and dryers, but overall I like...

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Verified Resident 258969

2016-08-05  

The building is perfect. Safe and well serviced neighbor, awesome view and renovated apartment with state of the art kitchen and oversized bathroom. The amenities are great and very well maintened, especially the pool and the 3 floor gym.

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Verified Resident 258041

2016-08-01  

The services are great. Building link provides great platform to request services. Only downside is that delivery notification comes later than expected. I requested couple of services upon moving in, and I am happy with how the apartment responded w...

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Verified Resident 256662

2016-07-27  

I just moved in this week and everything went very well. The building employees have all been very professional and helpful. Krista was the person I talked to and the person who helped me with the whole process. She was amazing and always ready to he...

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Verified Resident 253915

2016-07-17  

Good location and friendly building. And a balcony facing south and west. The leasing office answered all of my questions either by phone or email. I was not pressured and they offered available apartments to fit my move on schedule. Great people at ...

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Verified Resident 253546

2016-07-15  

The leasing office is not the best team to work with as their speed of taking care of business is very slow and they are usually not accessible by phone - but you only have to deal with them once a year. However, the apartment facilities are good and...

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Verified Resident 251548

2016-07-08  

RBW has been a great experience so far! The staff are extremely helpful and friendly. Would recommend it to anyone. The amenities are amazing, especially having the gym in the building. Moving here was a very smooth transition and I am very happy I c...

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Verified Resident 251382

2016-07-07  

The staff could not have been more courteous and helpful during the move-in process. Whether it was opening doors or helping get it in the elevator they went above and beyond what my expectations were. My only regret is that I did not originally move...

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Verified Resident 240432

2016-05-25  

Building Staff is very professional, however leasing team and building management do not handling leasing in an appropriate way. I will not be renewing for this reason. Building staff, concierge, cleaning staff and maintenance are all terrific.

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Leonardo Simoes

2016-05-04   Google

Great place to leave, been here over 2 years and no plans to move out any time soon.

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Verified Resident 229544

2016-04-11  

Good apartment, staff and maintenance. The building is close to restaurants, supermarkets and great landscape. Kind noise because the traffic. Great experience living here! Good amenities like: academy, pool, conference room, movie room.

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Verified Resident 226754

2016-03-28  

I just recently moved in but am overall very happy with the service and professionalism. They recently replaced the boiler so I've had no issues w/hot water or heat as can be seen on the majority of the low reviews on Yelp. I'd highly recommend.

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Verified Resident 225119

2016-03-19  

It's a home. Not just apartment. I feel so great here. And this is true home. I have been here for three years. Just moved to different unit. And really like the building. Staff and location. Keep up great job.

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Verified Resident 224529

2016-03-17  

This is my third apartment in the building. The doormen and porters are extremely attentive and kind. They make the building feel like a home not just a place where we live. The second floor amenities are great. State of the art gym and the seating a...

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Verified Resident 224137

2016-03-15  

The staff is great but I don't think the building is very well maintained. We have maintenance on our water tanks quite often and I have had little maintenance items in the apt just in the last 6 months that you may not have at other buildings.xy

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Verified Resident 218303

2016-02-17  

Experience is okay; not amazing but not terrible. Amenities are decent but any shared appliances/machinery (ie laundry machines, exercise equipment) could be kept cleaner. That said, the service staff are GREAT. My apartment is a decent size with a n...

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Verified Resident 208998

2016-01-04  

Riverbank West is an amazing building to live in for a central location on the west side of Manhattan. It's a luxury building with great amenities, staff and apartments, and it's the best walk to work if you are employed in Midtown! We're steps away ...

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Verified Resident 207862

2015-12-28  

The building is really well kept. The doormen/staff are nice. The gym and pool are useful. The fruit at the door are great. The management co. is very corporate however. Your rent will go up annually, and they are very unapologetic about it...

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Verified Resident 202303

2015-12-02  

The over all appearance of the building is nice. My complain about Riverbank West would have to be the rent. Rent should be more competitive to maintain residents who pays on time and does not cause any problem. Amenity fees per renewal is ridiculous...

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Verified Resident 201625

2015-11-30  

Nice place to live, can be noisy with tunnel traffic. Safe, up and coming neighborhood with lots of restaurants and bars within walking distance. Good staff, good maintenance crews. Would recommend, plan on staying (this is my 4th year here)

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Verified Resident 200629

2015-11-24  

This is a very nice building but the management lacks transparency and is not helpful in times of need. The amenities are awesome but the pool is frequently closed. The observation deck also does not have any chairs or tables for your enjoyment. The ...

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Verified Resident 199661

2015-11-20  

I have just moved in to the building but so far the staff and amenities have been second to none. I like the small touches like coffee and fruit in the lobby in the mornings and dry cleaning drop off in the building. I am very happy to have picked th...

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Verified Resident 199449

2015-11-18  

Since Dec. 2014, I have had a good experience at the Riverbank West. My only concern is that the interior hallway carpeting is in dire need of replacing. It makes this "luxury" building look shabby which is a shame. It even has a bad odor sometimes.

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Verified Resident 196567

2015-11-09  

Second time living in the same unit, ironically enough. I have put more residents in the building since 2005 than any other NYC broker. This speaks to my belief and commitment to the community. Although not perfect, I stand that Riverbank West stands...

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Verified Resident 196165

2015-11-06  

So far we have enjoyed living here. There are a lot of young people on our hallway, but we don't mind, they are generally pretty quiet. The construction across the street is quite annoying, but I'm pretty sure anyone in Hells Kitchen can hear that--n...

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Verified Resident 195717

2015-11-04  

We love calling Riverbank home! The only frustration has been lack of hot water on some weekday mornings. Overall it's a wonderful community. The friendliness of the staff always provides a warm welcome. Love the amenities like the gym and pool!

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Verified Resident 193468

2015-10-26  

Amazing community that is fabulously maintained. Problems are acknowledged and fixed quickly. Always tries to better the community with events, staff friendliness, etc. Have never had an issue with anything and is very reasonable with annual price in...

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Verified Resident 193647

2015-10-26  

I have lived in this complex close to twenty years. One reason why I have stayed is because I like the way in which I am treated. The friendliness and decency of the people who work the front desk and open the door for you as well as the responsivene...

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Verified Resident 187454

2015-09-30  

I love my new community. The neighbors are very friendly, the building is well maintained and the staff is helpful. The doormen are lovely, the shuttle is convenient and the coffee and fruit in the morning is so thoughtful. All in all, I'm very satis...

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Verified Resident 186407

2015-09-25  

My I have thoroughly enjoyed living at Riverbank West. The staff is really really wonderful. From the front desk and door people to the maintenance staff, i have enjoyed getting to know many and exchanging greetings and smiles with all of them.

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Verified Resident 186410

2015-09-25  

WE have loved living at Riverbank West so far. The amenities mixed with the convenience to the Hudson river path and the best restaurants of Hells Kitchen. I am glad I chose Riverbank! The doormen are hit and miss some are so welcoming others are har...

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Verified Resident 185995

2015-09-24  

it has met my expectations. response to service requests is great. the machines in the laundry room could work better. a ping pong table in the recreational space and heavier free wights in the gym would be an improvement. other than that i enjoy liv...

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Verified Resident 185308

2015-09-21  

Excellent Front and maintenance staff. the layout of the apartment is exactly what I was looking for.I really enjoy the amenities area. The pool is of good size and it is a great way to spend a lazy winter afternoon (but works well on summer evenings...

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Verified Resident 183543

2015-09-14  

I have been very happy living at RBW over the last year. The building is clean and i enjoy the amenities. The building is in a perfect location for me since i frequently need to head over to Port Authority or Penn Station. i hope to be a resident her...

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Verified Resident 181798

2015-09-08  

Building is fantastic with amenities and services offered. Completely enjoy the option to have building maintenance rather then going through the trouble of finding a handy man. Thank you and keep up the great service and commitment to keeping your t...

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Verified Resident 181366

2015-09-07  

This building is by far, the best run building in Manhattan. The facilities are well maintained and the staff are outstanding. I was surprised to hear the building is 28 years old, as it is so modern and well presented.There is a real sense of commun...

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Verified Resident 178881

2015-08-28  

Horrible move in experience. There are bed bug waivers to sign where you are liable to pay them if there is recurrent infestation suspected from your unit. You cannot use the freight elevator on weekends even with advance notice. Office staff rushes ...

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2015-08-20  

Perfectly located near tons of restaurants, nightlife, and all forms of transportation this building is an amazing place to live. The maintenance team fixes problems within hours and the amenities make it feel like I'm permanently on vacation! And wh...

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Verified Resident 157980

2015-06-06  

Absolutely love Riberbank West for many reasons. The people are nice, the service is great and the view is amazing. What else could one ask for? I would definitely recommend this building to other friends and I'm sure they would be just as satisfied!

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Verified Resident 157293

2015-06-03  

Lived here for 1.5 years. It's an older high rise for the neighborhood but they do a nice job keeping it fresh. The doormen do a great job, especially the day team. Crosstown shuttle in the mornings is a really nice feature. My only negative is it se...

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Verified Resident 154604

2015-05-20  

Amazing. Everyone is so helpful and friendly, everything is taken care of so quickly and efficiently. Would definitely recommend for anyone looking to move in. The staff are amazing and no request is ever too hard. Everything is done with a smile

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Verified Resident 154690

2015-05-20  

We have always been totally satisfied with the maintenance crew and with the concierge crew in this building. They are hard working, conscientious, friendly and are always looking out for the best interest of the tenants and the building. However, th...

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Verified Resident 151583

2015-05-06  

Needs better/actual management. Hdjjdjjdjjsjdjdkdkjdndddnndndnndndnjdnndjdjfnndndnndnndndndnndnfnnxjdjjdjdnndndnndndndndnndnfnjfjjdjdndnndnnxjdjdjjdjdjjdndnjdjdnjdndnndnndndnndnjjdnndnfnndndndndnnfndnndnfnnfnfndn

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Verified Resident 150889

2015-05-04  

Building is Great, unfortunately though, construction and traffic in the area have made my year experience at riverbank west extremely lowed and stressful. 11th Ave. drivers lying on their horns is one of the most unpleasant things. Probably will not...

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Verified Resident 150529

2015-05-01  

My experience in a nutshell: Doormem: great Elevators: it's been very tough and inconsistent Valet: good Maintenance: great Gym: good Laundry machines: horrible. Thanks Thank you My experience in a nutshell: Doormem: great My experience in a nutshell...

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Verified Resident 145001

2015-04-06  

The building is maintained with great care, with frequent upgrades to appliances and common areas. The staff are genuinely kind and friendly people, and are always available to help. Maintenance requests are handled within 24 hours and the handymen a...

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Verified Resident 143126

2015-03-25  

The staff has made it a pleasure to call Riverbank West my home. From the maintenance staff to front desk concierge, the level of professionalism is very high. The dedication is obvious and the attention to detail par excellence. I am pleased.

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Verified Resident 141662

2015-03-18  

Great location, friendly staff, decent value for your money. I like that the apartments have a homey feel to them. The laundry room has not been upgraded in awhile and I frequently have problems with the machines there which is annoying. I like how t...

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Verified Resident 140778

2015-03-13  

Beautiful building with great amenities. Service from staff members is exceptional. As a new tenant,I felt a warm welcomed from the staff members and they were more than courteous in assisting me move in. This was such a relieve since moving can be s...

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Verified Resident 138080

2015-03-03  

Excellent Overall. I would suggest adding a rooftop in the summer where you can lay down, read books, have a drink etc... For the apartments facing the street, fedex, police department, I would install some kind of noise control windows to avoid the ...

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Verified Resident 138081

2015-03-03  

Always have felt welcome calling this place my home, everyone in the building is great and I've made quite a few friends in the building since living here. The only negative experience I've had while living here was being threatened with a lawsuit be...

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Verified Resident 137712

2015-02-26  

Noise excludes work-hours construction noise within the building in hallways/adjacent apartments, which would be unpleasant if working from home but is hopefully temporary. Units themselves are very quiet and almost never hear the neighbors or get co...

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Verified Resident 135532

2015-02-18  

I've lived here in many units on and off for over 10 years and it has gone from an older building with decent services and upgraded amenities to horrible maintenance issues due to poor upkeep of an older building. Poor device and problems that just d...

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Verified Resident 134698

2015-02-17  

I am extremely satisfied living in Riverbank West. The staff and management are very responsive and kind. The amenities are the best, and they keep them very well maintained. Coffee and fruits in the morning at the lobby is the best way to start your...

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Anonymous

2015-02-17  

First - THE DOORMEN ARE GREAT and the views are nice from upper floors! Unfortunately, the good about this apartment stops there. The new management in the building are horrible (I cannot overstate how bad they are) and care only about upping the ren...

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Verified Resident 134355

2015-02-13  

The building is convenient, especially with shuttle access. The building seems to have a number of problems since I moved in with their elevator service, something or other needs repair in the apartment such as sink and repeated maintenance of the ba...

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Verified Resident 133174

2015-02-09  

Excellent building, with the exception of tenants who toss cigarettes from balconies. Security could be better for rooftop activities and balcony safeness. Staff is extremely professional, warm and caring. And the neighborhood is still great.

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Verified Resident 123697

2015-01-20  

Riverbank West is an great place to live. The staff is exceptional and the building is maintained at the highest level. The amenities are great and the unit is spacious with a great balcony. The only downside is the noise from the traffic and constru...

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Verified Resident 123475

2015-01-19  

Of all the apartments I've rented in the past 4 years. (5). Riverbank West has been the most considerate, comfortable and courteous. The entire staff from building management, front desk, doormen and women and the entire maintenance staff have been s...

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Verified Resident 119784

2014-12-26  

Wonderful great neighborhood.convenient to everything. Friendly building. Staff great very professional. Great amenities in building. Including gym pool theater and many more. Safe 24 hours doorman. Transportation Port authority.

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Verified Resident 118014

2014-12-17  

So far living in this building has been incredible. The doormen are top notch and very respectful. It's a sense of security along with a smiling face to come home to after a long day. The apartment is very quiet from any noise from neighbors and the ...

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Verified Resident 117326

2014-12-12  

Staff is great, everyone is very friendly and helpful well needed. As I have just moved into the apartment I haven't used too many of the resources available but I don't doubt that when I need assistance, staff will be more than willing to help me ou...

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Verified Resident 116631

2014-12-09  

Really good building to live in with amazing staff who takes care of you. did'nt have any issues and the people are really friendly. The amenities are good o have. Good value for money if you want to stay in the city. Good space with clean surroundin...

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Verified Resident 116756

2014-12-09  

This apartment I have lived for 2yrs is very convenient to my family and has a good environment with good neighborhood. It is also included with convenient facilities by all staffs. all maintenance services have been provided during all round years

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Verified Resident 115535

2014-12-02  

Part time resident. Like everything about my building. Location, services, cleanliness, amenities are perfect for my circumstances. Communications between management and residents is terrific so no surprises. ---xxx---xxx---xxx

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Verified Resident 115216

2014-12-01  

The Management and Building Staff is professional but sometimes late when needed. Technical issues have nothing to do with the staff that does work hard. I experienced problems with the AC, the heating, hot water, insects, noise, dirt in the hallway ...

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Verified Resident 115266

2014-12-01  

Just Fabulous, Friendly and Fun . . . The leasing staff are very helpful and gracious. The Concierge Staff are more than welcoming and friendly as well as helpful. They take an interest in the tenants. The building is very clean and easy and extremel...

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Verified Resident 113381

2014-11-19  

Fantastic building. We are so happy with the space and staff. We definitely made the right decision getting an apartment here. Large living area makes the apartment itself very comfortable and the amenities are a great extra benefit. So far no compla...

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Verified Resident 112026

2014-11-12  

I honestly love my apt (its home) but its not because of the building. I do think I am over paying for what I am getting. Our total rent is almost 6,000 dollars and my apt does not look like a 6,000 dollar apt. I think the building management is much...

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Verified Resident 111650

2014-11-10  

It's a great place, the neighborhood is classy and has everything. I was expecting a more refined maintanance in the apartment, the paint work is approximative and not worth the money of the rent. Everything else in the building is great, however the...

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Verified Resident 111037

2014-11-07  

The lack of attention to our HVAC unit repair request is unacceptable!!! Not only does it make me feel unsafe but to be told my request is invalid b/c the heat is not on in the building is LAZY! We would really appreciate someone actually fixing the ...

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Verified Resident 108949

2014-10-29  

The staff is cordial around the holidays. When I have had family stay with me for a couple of days they were not very helpful to my aged mother. I know who that was and they will not be receiving any monies for the holiday from myself. Sometimes they...

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Verified Resident 106338

2014-10-18  

I am always greeted when I enter and any of my questions are answered promptly. I've never had any problems but if I did, I know that they would be taken care of immediately. When I moved in and was unsure how to use the intercom system, one of the d...

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Verified Resident 106110

2014-10-17  

I would recommend this building to a friend based on the amenities provided. The maintenance staff is hit or miss when it comes to actually having things fixed. I have only been her a couple of weeks so far and we came into our apartment with a broke...

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Verified Resident 105479

2014-10-15  

I like the building and staff very much. I don't like the recurring kitchen sink overflow. Staff are courteous, helpful and professional. It?s annoying that I have to receive reminders that tenants should not throw things off the balcony.

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Verified Resident 104638

2014-10-11  

Mickey is the best. Everyone that works the door is very pleasant. the 2nd floor is kept very clean especially the pool. The guys that work late are great as well. You know there will never be a problem in the building. Response time is very good.

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Verified Resident 101342

2014-09-26  

Community is great. There area is convenient and very safe. Love the amenities, especially the shuttle for those days you don't want to walk or the weather is bad. The staff is very friendly and helpful. I would recommend this to anyone looking for a...

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Verified Resident 100239

2014-09-23  

Great so far! friendly staff, great amenities and location! There is so much in walking distance. It's quick to get to the subway and the shuttle runs every morning if you don't feel like walking. The view from the balconies are great as well.

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Verified Resident 99090

2014-09-19  

I have only recently moved in to Riverbank West but my experience has been nothing short of fantastic. Every staff member of the building has been incredibly kind and helpful throughout my move-in process. I feel safe and quite happy in this communit...

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Verified Resident 98642

2014-09-18  

The management staff is wonderful. So are the doormen. Courteous, attentive and they make it feel like home. Just wish the servicing of issues get followed up a bit more. After two years, still have issues with bedroom AC unit leaking. But otherwise,...

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Verified Resident 97560

2014-09-13  

Riverbank West is a nice apartment complex. But it's not exceptional. Here's why: We have great amenities: a pool, gym, laundry room, pool table, theater room, conference room, steam room, and saunas. But I wish the amenities were 24 hours so that I ...

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Verified Resident 97259

2014-09-12  

We are in our 5th year and very satisfied. My job requires I have parking and have work storage space (across the street); it could not be more perfect! Best part is the daily interaction with our front staff. We truly feel at home at Riverbank West.

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Verified Resident 97152

2014-09-11  

The building is very professionally run and the staff is very friendly. The second floor common spaces are newly renovated and stunning. The building was originally constructed as a condominium project with higher end finishes, and it shows.

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Verified Resident 95938

2014-09-08  

Love Riverbank West. Great amenities and the staff is top notch. I couldn't be happier that I moved here. Friends and family come over and love my place. Management is constantly investing in the building with improvements such as new exercise equipm...

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Verified Resident 95629

2014-09-06  

The building I reside in is very conveniently located. Everything anyone would need is within arms reach. Trains, Supermarket, Restaurants, highways, banks, schools, clubs, etc. My overall experience has been positive thus far. Very Good

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Verified Resident 93828

2014-09-02  

Although I think the staff is great here, I am concerned about the residents. I smell too much pot in the hallway. Too many "visitors" during the weekend that I think are renting the apartments like AirBnb. I would love to see upgrades in apartment a...

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Verified Resident 93914

2014-09-02  

The customer service is great. The staff makes you feel very welcome, like you are home. The grounds are always looking clean and extremely modern. The building does it very best to ensure that you feel comfortable and ensures to resolve anything tha...

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Verified Resident 89947

2014-08-16  

So far, my experience has been only slightly better than middle of the road. Although the staff is kind, I don't believe the community is maintained very well, and is done so with very little care. The apartment itself is fine, and amenities are conv...

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Verified Resident 88524

2014-08-11  

We have lived in Riverbank West for 3 years now. We are very pleased with the service in the building, and the value for the rent that we pay is very good. The front desk staff is very friendly, and overall the building is a great place to live in NY...

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Verified Resident 88527

2014-08-11  

Riverbank West is a great apartment building. I have been a resident for about 3 years. Not only is the building and amenities nice, but the staff that works in the building are amazing. I personally love this building because it has everything a hug...

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Verified Resident 87285

2014-08-06  

Recently moved in (2 weeks ago), but so far the experience has been great. The front desk and maintenance staff are nice and helpful and the building is in great condition. Responses to the service/maintenance requests were prompt and taken seriously...

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Verified Resident 86964

2014-08-05  

So far I am enjoying my experience. The staff is friendly and great and the building is very well maintained. Late night work by Con Edison was a problem, but the building management apparently worked to have the problem resolved. I am very happy tha...

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Verified Resident 86573

2014-08-04  

Very well maintained building. Attractive plantings in front of building. Staff very helpful. Great swimming pool and Gym. On site cleaning and Laundry service in addition to self serve laundry room. Problems usually attended to in a matter of minute...

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Verified Resident 42494

2014-08-04  

Things have been very good so far, although we have only lived in the building for a few weeks. The front desk staff has been exceptionally friendly, and repairs have been completed very quickly. All in all, it has been a pleasant first few weeks cal...

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Verified Resident 85384

2014-07-30  

Great building, great neighborhood and beautiful apartment. We have lived here for over four years and have seen both the building, the landscaping and the neighborhood improve vastly. This is definitely the one of the best neighborhoods in which to ...

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Verified Resident 84610

2014-07-28  

Riverbank West has been a great place to call home, though costly. The staff is very nice, the apartments are modern, and the amenities are beautiful. It's incredibly safe and clean; and management is very open to any feedback. Maintenance is always ...

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Verified Resident 84614

2014-07-28  

Great amenities! Amazing concierge staff. Management can be difficult at times when problems need addressing. Maintenance staff is quick friendly and efficient. Very safe neighborhood! Round about driveway is amazing for moving and always well kept.

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Verified Resident 84996

2014-07-28  

I have been very satisfied with my experience at Riverbank West. The staff is friendly, the lobby always clean and impressive, and the maintenance responds quickly to problems. The amenities floor is impressive, although it would be nice if it was op...

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Verified Resident 85071

2014-07-28  

It's a great building.... Staff is very courteous.... Amenities are great.... Any maintenance issues are handled right away. I would recumbent this building to a friend as great place to live.... Love the gym.... Pool table... Rooftop and swimming po...

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Verified Resident 83234

2014-07-21  

Good Neighborhood, close to everything, a good stuff service people, nice views, a very representative building as a Newyorker... Hundred of things to do at the amenities areas, people from a around the world living a same place with harmony.

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Verified Resident 82893

2014-07-20  

It has been great so far. The building is new and well-maintained, the staff is friendly, and the view is great. The amenities are great. My one complaint: the building designed our bathroom incorrectly. The counter is too far forward, so the toilet ...

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Verified Resident 82473

2014-07-17  

I only been here a week, but so far the amenities have lived up to the expectation I obtained when I first viewed the apartment complex. The community is friendly, and I have had no issues with the apartment itself. I would recommend this building to...

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Verified Resident 82477

2014-07-17  

The entire building staff from front desk to the maintenance and even the cleaning crew for the amenities is on point. I feel very secure knowing that they are here. They are more than dependable and prompt with whatever I could need but they are the...

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Verified Resident 82521

2014-07-17  

Security is paramount and this building achieves that objective. Surveillance technology is a necessary tool and I believe that R.B.W. should always seek to update and enhance. Same technological approach towards Laundry...! Improved machines' are qu...

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Verified Resident 82140

2014-07-16  

the immediate area has developed dramatically in the past few years and continues to grow. Great location that is far enough away from Times Square to be comfortable yet close enough to walk to so many entertainment options, port authority, Penn Stat...

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Verified Resident 82313

2014-07-16  

While everything is good, we are disappointed with the continued maintenance issues we have in this building. I have never had so many issues in such a short time frame in any of the other high-rise doorman buildings i have lived in. The bathroom is ...

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Verified Resident 81121

2014-07-11  

I love living at Riverbank West. The management company and staff are top notch professionals. They are very friendly and courteous and the resident's best interests are paramount. The building is run very well. The Riverbank community is not too lar...

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Verified Resident 79865

2014-07-07  

The building, staff, amenities, value, and location all blend well together at Riverbank West. Friendly, helpful staff do everything in their power to make sure living conditions are top-notch here. There's no question that I would recommend this com...

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Verified Resident 80036

2014-07-07  

I enjoy living in the Riverbank West apartment building. I enjoy the staff and fellow inhabitants. I have had limited interaction with some of the staff, but always find them pleasants and generally helpful. I like the constant improvements made as w...

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Verified Resident 80243

2014-07-07  

Really like living here. Maintenance staff, concierge and front desk staff are great. It's a good location and has a shuttle in the mornings. Some more stuff to go here so I can get to the 200 character floor. I wish it didn't have that cause it's an...

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Verified Resident 79543

2014-07-02  

This building has made many improvements over the years but they have, also, allowed too many residents and/or tenants to live in 1-2 bedroom apartments which causes the elevators, laundry room, gym and pool to get overly crowded at the tenant's expe...

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Verified Resident 79263

2014-07-01  

The staff is always helpful and welcoming. They make me feel comfortable and well looked after as if we are family. I greatly appreciate the services provided for me and my guests. And the amenities are phenominal, all the way down to the public libr...

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Verified Resident 78880

2014-06-30  

The doormen in the building are MAGNIFICENT and go above and beyond for the tenants. However, the management company continues to disappoint. The leasing office is slow to respond to requests, if they respond at all, and give you a feeling that you a...

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Verified Resident 78882

2014-06-30  

Community is improving in some regards. Quality of fellow tenants and the way they treat common areas is declining. Really not much ejse to say at this time. I'm waiting on a few more improvements before I can give a proper response. You should not r...

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Verified Resident 78466

2014-06-26  

I've had a good experience until this year due to the neighborhood's construction (noise, dust, blocking my river view). Overall I've enjoyed living at Riverbank West but may leave when my lease is up in February (due to the mentioned issues).

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Verified Resident 78110

2014-06-25  

Extremely unhappy with the following: Garbage on 42nd Street since 7-11 and Subway came is embarassing. Why aren't 7-11, Green Mtn. Coffee and Subway required to have garbage cans outside their doors and be required to NEATLY put out their garbage at...

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Verified Resident 77959

2014-06-24  

Good building on the west side/ historic Hell's Kitchen neighborhood with friendly and helpful staff. People that live in the building are entertainment/Broadway professionals, young professionals, seniors and students. Pleasant common areas and dece...

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Verified Resident 77024

2014-06-18  

This is a great place to live. I would recommend Riverbank West to family and friends. The staff is very helpful and always address my concerns. The morning shuttle and the amenities are very useful. They are the reason I chose to live here versus ot...

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Verified Resident 76483

2014-06-17  

AMAZING STAFF AND BUILDING. COULDN'T ASK FOR aNYTHING BETTER. i AM GREETED WITH "GOOD MORNING" AND "WELCOME HOME" EVERY SINGLE DAY. EVERYTHING IS ALWAYS CLEAN, MAINTAINED AND UPDATED. MY VIEW IS PRICELESS AND YOU DON'T HAVE TO GO THROUGH A BROKER WHI...

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Verified Resident 76173

2014-06-16  

I will not answer any of these requests again unless this requirement is removed. Stanford Myers - Apt. 36D at Riverbank West. qwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiopqwertyuiop

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Verified Resident 76175

2014-06-16  

This has been a great building, but it is aging, for the price they charge. Parquet floors, white tile bathrooms and formika counters, popcorn ceilings and other 80s kitsch abound. The management can be terse and rude, and security measures at the do...

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Verified Resident 76194

2014-06-16  

I have been living in my building for 1 year and so far have been very satisfied with the service. The staff is very nice and all of my maintenance issues have been handled very quickly. The building is safe and always kept very clean. I would recomm...

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Anonymous

2013-06-24  

Awesome facilities; away from times square but definitely great spot of NY. great pool, doorman, gym and modern rooms

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blockmary

2013-02-20  

I have lived in several apartments but this is the first review I have written. I thought it was my duty to warn potential tenants. To be balanced I will point out the good aspects of the property. The balconies and views are great. The apartment was...

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surfnrg

2012-03-09  

1. Heat in my apartment doesn't turn off. Asked them to fix it twice, they failed both times. 2. Sauna is broken, always was broken, they don't care. 3. NOISY!!! Nothing they can do about it. Constant car horns, traffic, jack hammers, you name it... ...

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Anonymous

2012-03-01  

I lived in this building for years and the management was great. The new managers are awful, rude, downright obnoxious to the point i coulnt take it anymore. The building is old and the apartments are not taken care of. If ony the owners fired the ex...

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Anonymous

2011-10-30  

I am struck by the negative reviews - i really like living here, the door people are great and helpful and kind too. The amenities are amazing (hello, nearly Olympic size swimming pool!) and great gym, steam, tv's and common areas plus free wi-fi. As...

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ratazz

2011-09-25  

We are moving in soon and we cannot wait. Our experience with the Leasing office has been wonderful..Sarah has been more than accommodating, showing us the apartment several times enabling us to make an informed decision with any pressure. The amenit...

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Anonymous

2011-08-15  

Hello - I'm only writing this review after a good friend was deterred by the reviews on this site. My experience in this building has been overwhelmingly positive, and most of these negative reviewers seem like -------s who don't think the rules appl...

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Anonymous

2010-10-16  

Seriously, stay away from this place. The building is terrific and the location is great, but management will try to soak you at every turn. If you DO choose to live there, do the following: 1) Don't be tempted by the convenient rent drop box. Send y...

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Anonymous

2010-04-05  

I have been living here for close to 1 year and don't have any complains as of yet. I actually just renewed my lease for another year. The front desk staff is great and dealt with management on several occasions and they were very helpful and address...

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sweetey389

2010-02-05  

I've been living here for 6 months, and have absolutely no complaints. The building is kept very clean and well maintained (lobby, hallways, laundry room, etc...). The door staff and concierge have always been polite and professional. Some are more h...

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Anonymous

2009-10-23  

I lived at Riverbank west from 2002 until 2009. When ----- was there, she worked with me and found me an apt. on a lower floor for the same rate, even though this was a few years before the financial crisis we are in at this time. This spring, I trie...

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Anonymous

2009-07-24  

first apt in NYC and absolutly loved it! sad to leave because of work, will miss everything very much!

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Anonymous

2009-05-20  

I'm in the process of moving here and just found these reviews. The rate I got was good, but there seems to be a lack of amenities with the gym leaving etc. My time is short and if I don't find something quick I'm afraid of being stuck with these neg...

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Anonymous

2009-05-11  

I think Mel's tanning habit has leaked into her brain..

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Anonymous

2009-04-30  

These are some of funniest posts i have ever seen. There is so much drama and back and forth here...LOL

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Anonymous

2009-04-29  

make this place better, but I have to say, it's been a pretty lousy so far & we're moving out as soon as our lease is done. It's just a weird place & people seem to moving in and out a lot. People don't stay long.

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frankieee

2009-03-24  

BRIAN HAS BEEN FIRED..... AND LOCKED OUT OF HIS OFFICE..... COULDN'T HAPPEN TO A NICER GUY.......

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Anonymous

2009-03-17  

I've lived in this building for many years and the management is as bad as ever! They keep 'losing my rent checks', but it's really a scam to charge me late fees. Also, they promised me, in writing, that I would get a rent concession for renewing my ...

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Anonymous

2009-03-09  

The new management is awful. I have been living their for just over six years. If gotten worst and worst. The people were always so friendly at one point. They are letting more and more people live in one apartment. The building has become one big co...

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HenryTheEighth

2009-01-02  

I have been in the building for 8 years and will not renew my lease. Yes the doormen are great (I don t think you could get better). And yes it s very convenient and a nice place to come home to. However, the new manager ------ appears to be trying t...

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Anonymous

2008-09-02  

See this link: http://www.cpnonline.com/cpn/content_display/regions/northeast/new-york/e3ia9dec6e36d9df174506a37397d1a93d5 Holliday Fenoglio Fowler to Market for Sale Manhattan's Apartment Building July 10, 2008 The New York office of Holliday Fenogl...

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Anonymous

2008-08-15  

We've lived in the building over 2 years now, and have enjoyed it so far. That is, until we were slapped with a 15% rent increase. That's when I started really noticing throngs of tourists checking in and out of the place like they were in a hotel. T...

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Anonymous

2008-06-07  

I have found this to be a great place. I can walk to work, the doormen are helpful and I am in a pet friendly building. The restaurants are great in the neighborhood and I feel safe. Crunch Gym is convenient and the pool and whirlpool are relaxing. I...

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Anonymous

2008-04-24  

Things just got a little darker

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Anonymous

2008-01-29  

not the best place i've ever lived.

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Anonymous

2007-11-09  

I lived there for 2 years, but after paying the increase in rent upon my first yearly re-sign, when the second one came asking for another huge increase I had to go. I originally moved there as I was looking for a studio for less then $2000...It was ...

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Anonymous

2007-10-22  

I have lived at Riverbank almost a year. Although there is always a doorman "on duty", during that time I have opened my own damned door about 65% of the time.

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RiverBankWestTenant

2007-10-07  

I have been a resident for almost a year, and decided to renew my lease for another year. The rent went up $275 for a 3 flex 4 bedroom 2 bath, so it is overpriced already but split with 4 people, it's not that horrible of an increase. It's cheaper an...

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Anonymous

2007-09-07  

Also - mangement is trying to clear out the "white trash" that lives there now. It is probably best to wait a couple of years until they work things out.

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misterblister

2007-06-18  

I have lived in the building for three years now (1BR). While the lure of the balcony and pet-friendly building was the driving force behind signing the lease, there are some elements to be leary of before deciding to move here. First, there's the no...

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Anonymous

2007-06-09  

I just moved out, and not a moment too soon. I lived in a studio and my rent went up 400 a month, for a studio people. I was paying what people pay for a 1 bedroom. New management is unhelpful, doesn't know his top from his bottom, and is overly aggr...

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Anonymous

2007-06-07  

I moved in a few years ago but the quality of services at this place has steadily decreased. I would definitely go elsewhere. For the price it is definitely not worth it.

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VeryFairHonest

2007-05-18  

Management is way too aggressive this year as this place use to be a bargain but is now the most overpriced of the bunch. Its funny because across the street's Silverstein building (River Place) use to be really expensive but is now cheaper! There ar...

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Anonymous

2007-05-15  

I agree with previous review that Marnie was bad, but this new guy does not know what he is doing. Can't figure out rent bills for anything. Our floor came apart within 3 months of move in. They only replaced the tiles that were warped and now the fl...

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Anonymous

2007-04-16  

Been living their for a few years, thought Marni was bad, but new guy takes the cake. Robotic, isn't even the half of it. Front desk is great, Sebastian is super helpful. Prices, are getting too high, for what. Can't show why their raising the price...

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Tanand

2006-12-15  

I am a current resident. The Staff is extremely friendly, the maintainence is top class and the view is simply breathtaking. I could live here for ever......

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Anonymous

2006-08-01  

Views, Views, Views

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Anonymous

2006-05-15  

Laid back

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Anonymous

2006-03-17  

Gorgeous, breathtaking, romantic Hudson River views from every window.

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Anonymous

2006-01-06  

Certain circumstances put in me 4 different apartment buildings in Manhattan throughout 2005. Riverbank West ranks far, far above any of the previous I have lived in. From the appointment to view the apartment to the day of move-in, each member of th...

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marroger

2005-12-28  

Riverbank West was my first apartment in New York and I moved out in June 2005 after living there for 12 months in a 3 bedroom flex with 4 roommates. First the apartment and building itself. Building is in fair shape, not great (20 years old). Apartm...

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Anonymous

2005-12-06  

I have lived here for a year and a half and have been mostly very pleased. We have a one bedroom share, putting up a wall was no problem. We got one month free on our first year of rent, making it a better deal than almost all other buildings we look...

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Anonymous

2005-05-26  

I lived at Riverbank for almost 3 years and was sorry to have to leave due to personal reasons. Being a native NewYorker, I have lived at several different locations within the city and have found that each building has its problems; some major, some...

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Anonymous

2004-11-12  

I've lived in Riverbank West since 2002. The door folks are absolutely so nice!! You wouldn't believe the great and friendly treatment you'll receive. It goes downhill from there. The office management staff are horrid with major attitudes!! While n...

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Anonymous

2004-06-23  

I would like to mention that the building is very good and well managed. Some of the rules were a bit strict but I think they were for the safety and benefit of both tenants and management. However, I really enjoyed my one year stay there and I think...

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Anonymous

2004-06-21  

We've been in the building more than three years now. Everyone has been very accommodating to our needs. The door staff couldn't be better, but I must admit the management could use some work. But overall, we've been very happy to be in this building...

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Anonymous

2004-06-16  

After searching all of Manhattan to find an affordable apartment I came upon Riverbank West. I was a little unsure at first as I read the reviews, but as the months go on, I am very happy with my decision. I find the staff - from top to bottom to ...

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Anonymous

2004-06-10  

Its a doorman building with Crunch Gym, (mostly Gay), at more affordable price. Not much in terms of full bars/outstanding restaurants in that specific area. Subway is 4 blocks away in port authority. They are just starting to clean up surrounding ar...

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Anonymous

2004-05-20  

They make you feel very welcome but after you sign on the dotted line you become just a $! The apartment was not ready at move-in and by that I mean nothing had been done...nothing. So I had to move-in while the apt was being readied. I had rented th...

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Anonymous

2004-02-02  

I lived there for a year and a half. Similar to some others´ comments, repairs were often deplorable, and I had problems with my wood floor buckling. And comments about blackout were right on, it´s amazing they could get away without having lightin...

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unhappytenant057614

2004-01-26  

I lived in RBW for 2 years, and really liked the apartment, the concierge staff, and the conveniences the building provides. However, the management office is run by a ----- on wheels. She is unreasonable, mean, rude, and dishonest. Don´t even think...

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Anonymous

2003-10-24  

I found this building to be a very enjoyable place to live. The desk staff is extremely helpful and friendly. The apartments have great views and are competively priced. I never had a problem with the on-site management, they always accomodated me....

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JrJr

2003-09-17  

My email address has changed --- For more information email me at jrjr2@verizon.net Where does one begin.... Although the views are outstanding and the Doorstaff are Excellent.... BE WARNED... -MAJOR Flooring Problems! (Most tenants are m...

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Anonymous

2003-09-11  

Clean and comparatively large apartments, and a friendly environment among fellow tenants and, especially, doormen (and doorwoman). Rude and abrupt treatment by building management office (located on site) and seriously lazy, ineffective, and boorish...

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RudyE

2003-05-14  

Great living, great neighbors, great fun.

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Anonymous

2003-02-28  

great views, great space.....fantastic staff in lobby, always helpfull. Close to everything, animal friendly and reasonably quiet space just far enough to feel the peace from the bustling city.

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jesseorg

2002-04-25  

I found this building pleasant, and safe. The staff are very nice and enjoyable. The area is undergoing a lot of change, and the building too. I enjoyed my time there, and would do it again. The culture seemed to be mixed between film & tv industry p...

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