Ratings & Reviews

Carly Authement

I love it here. It's a clean, quiet, nice location. The staff is friendly and helpful. The residents are also very nice. There's also Grosvenor market just next door which is SO convenient. There is access to Rock Creek and Trolley trails. Pike and R...

Naomi Langhorne

I really love this building and it’s staff. They are warm and welcoming and always willing to help. I really love the coffee machine in the lobby, the fresh ground coffee beans really say “we care” you know ? Love it. Mamadou is very consistent...

Megan Williams

Updated review due new management: I’m loving the improvements that the new management has been performing at our building. We had several issues from the past and they have been handling them amazingly. The transition was smoother than we thought ...

Samar Manjeshwar

New management is very prompt with their responses. Maintenance is done routinely without us having to put in a request. They explain what they're doing and why it needs to be done.

Paul Sabbagh

The maintenance team went above and beyond, completing the service request and fixing additional requests! Thanks Bozzuto!

Emily Slaten

Edit: Bumping it to five stars just for the staff. It’s amazing how great they are, especially compared to previous management. I have to say—for all its flaws, I love this building. And believe me, the flaws are not inconsiderable. But most of t...

Ken Hunter

The staff is excellent! Great location and beautiful grounds. 7 minutes walk to Redline metro station and about a half mile to Rock Creek Trail.

roslyn spector

I can’t say enough about Bozzuto Management after take over from previous company. Concierge staff is exceptional as well as keeping this place clean. Highly recommend Bozzuto to anyone.

Selen Oz

I moved one week ago, everyone is so helpful. Special thanks to the property managers, concierge, and Manzama from maintenance. They are so welcoming and fixed all of my problems through the moving process.

Kamran Tiv

Thank you for quick action, kitchen sink work well

Cecilia Lin

Ms. Michael is a great concierge. She's been really helpful. When I lost my package, she tried to offer help and that really makes me feel warm.

t silva

Michael our concierge is amazing. She is always very kind and helpful. We love gettinng home and saying hi to her.

Charles C

Michael DeCosta is such a conscientious and committed concierge you could ever have. she has been with the property for as long as I can remember since I came to the building almost six years ago. She is always ready to help and ready to offer her se...

J Wootheartist

I have a friend who lives in Avalon Grosvenor Tower and I'm thinking about moving in because whenever I visit, I recieve a warm welcome from Michael DeCosta. Michael is very kind and she demonstrates how comfortable it is to live in Avalon. She alway...

Lissa Tatiana

I have been living here at Avalon Grosvenor for almost a year. I really enjoy the community. The best part of living here is the concierge Michael DaCosta. She is extremely attentive and helpful to the every need of the tenants as well as the pets. T...

Mark Severts

My wife and I moved into Avalon Grosvenor Tower about a month ago. We've had routine and numerous interactions with their front concierge (Michael) regarding building services, package deliveries, etc. In EACH case, we've been impressed with Michael'...

This place is the best! It is spacious with great amenities (including a lovely gym with wall to wall windows that look out onto a beautiful creek path. The red line metro stop is a huge plus! (only a 5 minute walk away). And the balcony has a beauti...

Ann Tartaglia

Thank you for your quick response to my apartment needs, especially the ones this week. I have lived here more than 5 years now and have been very comfortable with my apartment. All the staff here are warm, friendly, and anxious to meet your needs. T...

Michael B Hackney

The Service Gentleman Marcus was Awesome

tom

I just moved inn, so far so good. Very Quiet. Ask for “Autumn” She was smooth with my questions and move-in concerns. She showed me around the community and let me know where my mail & packages are located. She stays on top of her emails (fast re...

Amir Esfandiary

I’ve been living in this building with my family for seven years, great location, good service, we love Michael, and also we love Autumn, she is very helpful and nice. but let me explain some issues that we are facing with them, until last year eve...

yamilet chavez

Se los recomiendo son geniales

Jan Chappell

We are so impressed with the thoughtful care for residents here at Avalon! Michael goes the extra mile in every way to assist us with questions or individual needs. Bryant is also a consistent source of thoughtful help Maintenance issues are addresse...

Haley Maness

Good: -market next door -elevators operate fairly quickly -wonderful concierges -groundskeeping always up to date -close walk to metro Bad: -frequent water shut offs -personally have had two AC leaks/small floods this summer -NOT a non-smoking commun...

Kristy Hinkle

As a longtime resident at Grosvenor Tower, Michael has been a constant friendly face and always goes above and beyond to assist residents with whatever they may need. She's truly a pleasure to have here!

David Burkey

I’ll soon be completing the first year of my lease and I’m happy to say I’ve decided to renew for another year. The building is well maintained and kept clean, and all the staff are eager to assist and quick to respond to requests or issues as ...

Pam Katz

We lived at Avalon Grosvenor Tower for 3 years and overall had a great experience there. We especially loved how welcoming they are to pets and that we didn't have to wait until we were in a house to get a dog. Maintenance requests were always taken ...

Jennifer MacNeil

Lots to love about living here. The Concierge Service is great, Michael and Brian set excellent examples of real efficiency and hospitality. I appreciate the entire staff.

Robert Rubenstein

I think I will need to be dragged out of here when it's time for me to leave. With such meticulous care, the staff at Avalon works almost subliminally to tend to its residents in all aspects of care. I wile away the hours on my balcony. The myriad bi...

Devan-Shea Ebert

My Husband and I have lived here for 3 years and have really enjoyed our time. The location is fantastic, easy walk to the metro and drive to Bethesda. The community is kept very clean and there is often fun little events hosted by the office to show...

Christopher Catanzaro

Very friendly staff, quiet, and the location is convenient to metro and downtown. The concierge staff is the sweetest and always going above and beyond to ensure residents are happy. Michael and Bryant have been so helpful over the 4 years that I hav...

Drew Roberts

I have lived at Avalon Grosvenor Tower for three years. It is the only place I have lived since moving to the greater DC area. I looked at some other buildings in the area but was drown to Avalon due to the friendly staff and building management. Tha...

Joseph Ahmadi

Great Location, Great Staff

Sydney Eastwood

Living here has been great! The staff is so helpful. Autumn made all the paperwork so easy to deal with and she gets back to promptly. The maintenance team is on top of everything and in emergency situations they get to you very quickly! The individu...

Joseph Scorah

I was a resident at Avalon grosvenor for a year and my experience wouldn’t of been what it was without the help and professional courtesy of Micheal at the front desk. Any problems questions or concerns she didn’t hesitate to be there!

Emily Suchar

Michael at the front desk is amazing! She is so kind and helpful. She would do anything to help anyone out. She is the best!!!!!

Jamal Molin

I have been living in Avalon Grosvenor Tower for six months now and I could not be happier. I live in a 2 bedroom apartment with my wife and one year old. We have had nothing but a pleasant experience while living here. The room is spacious and clean...

My daughter Ashley has lived at 10301 Towers for several years.We have been impressed with the complex since day one. Most of the credit goes to Autumn Moody,Brian,Mickail, and the rest of her staff. They are always friendly and available. Most impor...

Fernand Tag

Avalon grosvenor tower is a great place to call home I truly enjoy living here. The office staff is courteous and bends over backwards for their tenants. The Manager Autumn is the best,she takes care of anything quickly, and Michael and Brian are spe...

Hannah Wild

Just moved in here a couple months ago. It's the best! The staff really care about the quality of life of the tenants, and I've never had any problems.

Elizabeth Kruse

We have lived here since September and haven't had any issues. The management holds fun events every month and goes out of their way to make it a good experience for tenants. Highly recommend!

Bryan Brearley

Great place to live! We have lived here for the past 2 years and highly recommend it to everyone. The concierge Michael and Bryant are exceptional and make you feel at home every day. Any maintenance is handled quickly and is fixed the first time. Gr...

Breahna Blakely

Great location, right off 495 and next to red line Grosvenor metro. Just a skip to NIH and Walter Reed. What I love: friendly staff, amazing views, wrap around windows in my unit, . What stands out: responsive maintenance team that gets requests hand...

I have lived here for about 7 months. The staff is wonderful they are very welcoming and go above and beyond. The apartments are very nice and modern, some models have a huge private patio, the building is quiet and I never hear my neighbors. The mai...

Obi-Wan Ginóbili

Just moved in about a month and a half ago and so far I love this place. Everyone is super nice!

Haydee Muñoz

Our stay at Avalon has come to an end and we are very saddened to leave. We have been here since May and we have enjoyed it to the fullest. The team here at Avalon has made us feel like it's home. Our leasing staff and maintenance staff Autumn, Micha...

Terese H

We just moved here from Georgia and I’m so glad we decided to stay here. The apartments are nice, clean and spacious. The neighborhood is quiet and feels safe. The cherry on top is the staff!! I’ve lived in many different apartments and have neve...

David Sweet

10/02/2019 UPDATE: Early last week, I was hacked and the supervisor Autumn Moody has been instrumental is assisting me reset accounts, remaining in frequent communication with the Customer Care Center, she called Pepco on my behalf to set up automati...

Emma Bernard

We love renting here! We have been here for a year, staff is great and super helpful. Coming home every afternoon and being greeted by Michael makes me feel right at home. Michael goes above and beyond for her residents, is welcoming and caring and s...

Balaa at Heaven

I love this place. I have moved from other Avalon in California and I am pleased with staying here as this is the best Avalon property so far in the entire area! The best management (Autumn Moody), and the best staff!! Everyone’s friendly here and ...

Karrie Barbee

I love the staff here! Michael is the best, she's so thoughtful! When the carrier delivered my Hello Fresh well after standard business hours, she went above and beyond to call me and let me know she received it to make sure I got it that same day.

Anna Whiston

My fiancé and I lived here for two years and had a wonderful experience. The location is ideal and the immediate setting is lovely with plenty of trees and a pond (we recommend a pond-facing unit if available, though there is a noisy fan outside—i...

belinda williams

I really enjoyed my stay at this facility. The staff were outstanding. Philip and Michael helped me out of a really bad situation. I truly appreciate it. I could not have made it safely to medical school without you.

LaShana Calloway

I have been renting here for almost a year now and my experience has been mostly pleasant. Recently, I ran into an issue with Avalon and it was a big one: they towed my car despite the fact that I'd been paying to park in my spot and had not been giv...

Elizabeth V. Bouras

Great place to live, very close to metro plus easy access to 495, 270 and 355 (within blocks of each), terrific staff and considerate neighbors, also very pet friendly. Many shops, groceries and restaurants within 2 mile radius and Strathmore Concert...

Jennie Mabb

Amazing staff. Convenience of location is incomparable.

Audrey Denison

Can’t express enough how much I love living at avalon! Front desk staff and maintenance are always super friendly and responsive. All maintenance requests get fixed right away. It feels super safe and welcoming and is a five minute walk to the metr...

P S

Living at the Grosvenor Towers is delightful!! Michael at reception has the ability to brighten each day. She always has a sincere smile and never hesitates to provide all the assistance a resident needs. We are lucky to have her!!

Jessica Riguero

My husband and I lived here for two years, and honestly the only reason we moved was because I started school much further out from Bethesda. I absolutely loved it for my first place; I recommend it to all of my military friends. It’s close to the ...

Shivang Vaishnav

Elizabeth and Autumn are fantastic at their jobs. They make everyone feel right at home and treat each and every tenant with respect. 10/10 would recommend!

Raymond Thomas

Avalon Grosvenor Tower is a great place to live. I say that having resided there since July 2010. The staff, including the management, concierge(s), and maintenance crew are always professional, responsive, and friendly. And the location is superb --...

Keith Prifte

My wife and I lived here for 4 years and loved it. We were really lucky to have Michael, front desk concierge, the entire time. She was amazing. Incredibly, she knows everyones name and apartment number in the building and would frequently remind us ...

Bryan Spear

13 AUG 2018.. UPDATE MAINTENANCE and Staff!!!! Outstanding :) Don’t Think Twice... RENT HERE! My wife will be the first to tell you that I am a “tell it as it is “ kinda guy. I have rented from apartments for the past 10 years and have had some...

Gretchen Cowman

I received a warm welcome, great tour, and excellent customer service from Phil Hayes at Avalon Grosvenor Tower. The apartments are beautiful and the building is well maintained. I highly recommend Avalon Grosvenor Tower.

Patricia Barros

Phil Hayes helped me as much as he could! From the time I came for a tour, to help me move, he made sure to go above and beyond to make my moving process as smooth as possible! As a new resident, my impression is that this is a great community-- the ...

John Noble

I am happy here! The maintenance is responsive and the management is attentive to needs and flexible. The conceirge Service is really good! Brian and Micheal are the best!

Aris Compres

Been living here for over four years now and have to say this is one of the best communities I have ever been a part of. The concierges, especially Michael, are great and go out of their way to make you feel at home. The maintenance team is very resp...

Alan Belanger

Love this place! Michael and Bryant at the front desk and Phillip in leasing are all outstanding professionals. Very impressed with the building and staff. Thanks!!!

Robert Borchardt

The staff is outstanding and any maintenance issue is dealt with promptly. The front desk staff attend to every personal need immediately, the facility is always very clean, and the location is close to the Metro, shopping, dinning, and schools. In p...

Adam L

I have had an excellent experience overall. My favorite part of living here is the sound proofing. Even with dogs bark occasionally (this is a very pet-friendly community), I barely hear anything. Staff are friendly and responsive, and amenities are ...

Ishmael Amarreh

The staff are amazing. They are very helpful, courteous and responsive to requests. Over the past two years at Avalon they have have been great. The building is very good for it is age. One thing that would be great for both the residence and the env...

Alison Rincon

Great building, nice apartments, and the amenities are a perk too--I enjoy living in a quiet building. Michael is extremely helpful and goes out of her way for residents!

Kevin Zhao

Great place to live. Great area, with large pieces of lawn, small forests, trees, ponds (there are live fish in them, albeit small) streaks, squirrels, water fowl, birds, etc. More importantly are the always friendly, caring and helpful staff. They a...

Rayna

I’ve lived at Avalon Grosvenor Tower for almost two years and would likely stay longer if I wasn’t relocating out of state. From the friendly concierge staff to the helpful leasing staff, I have always felt at home and well taken care of here - e...

Gina Migneco

We have lived at Avalon for almost two years now. The biggest benefit is the staff-- everyone who works here is super kind and helpful, from the concierges to the maintenance staff. It has been a great experience and we are looking forward to a few m...

Meg Ferris

I have called Avalon Grosvenor Tower my home going on three years after having lived in a single family home for years. I was pleasantly surprised how quickly I felt at home. I love the light in my apartment and the space. Most importantly to me are ...

Soujanya Komatreddy

Awesome location , very close to the metro; very friendly staff ; Front desk staff is awesome ; they help you with any questions that you may have. Michael is awesome!!

Jacob Flynn

The staff here has been excellent in everything, from timely maintenance, to excellent assistance from the leasing office (particularly in working out a short extension), and the always friendly front desk staff (especially Michael, who goes above an...

Ruth Mayer Silverstein

I have lived at Avalon Grosvenor Tower for 3 1/2 years and it is the perfect place to be. From the clean, modern apartments, to the accommodating staff, to the perfect location, to the diverse and interesting neighbors, and pet-friendly policies, I a...

Rachel Wang

I've lived in Avalon Grosvenor Tower for more than 4 years. Overall, I'm very satisfied with both the living conditions and the services they provide. The maintenance requests are always responded quickly. The staffs working in the office and concier...

Bob Koenig

It is a joy living here at Grosvenor Tower not just because of the excellent living conditions or beautiful area that surrounds the building, but mostly for the warm, friendly and helpful concierges that work here. Especially Michael who has been her...

Danielle Adam

Avalon has been great to my family! The front desk workers, especially Michael, make Avalon the perfect place to come home to.3

Ying Liu

Michale is a very nice and helpful concierge. When ever we or anyone needs help, she will happily help! When ever we come in, we always get greeted by her with a friendly smile! She is the best concierge we had ever had!!!!!!!!!!!!

Margery Shrinsky

Michael has been here for many years. She is courteous and extremely helpful in addressing the needs of the residents here. She goes beyond and above in her duties. Michael is definitely an asset to not only the management, but the residents who live...

Michelle Amieva

Living here has made me feel safe. The maintenance staff is great. The front desk is always so friendly and makes you feel right at home. I look forward to many more years here at Avalon Grosvenor Tower.

Andrew Lind

My girlfriend and I have lived here for two months and we love it so far! The management is great (really!), especially Phillip in the leasing office and the folks at the concierge desk. The maintenance staff is responsive -- they recently replaced t...

Julia Nakken

I love living in Avalon Grosvenor Tower! The staff goes out of their way to be friendly and helpful. It's in a great location, convenient to everything I need. It's nestled in a wooded area slightly off the very busy, noisey Rockville Pike so we have...

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Casey Barbee

Amazing customer service, these people will go above and beyond for you. I lost my spare set of car keys a few weeks back and when the office staff got them, instead of sending out an email so any Joe Schmoe could pick them up, Nick took the time to ...

Chitra Wimalasiri

My family and I visited Avalon Grosvenor Tower a few weeks ago. I called at the last minute to make an appointment for a tour and a gentleman by the name of Phillip answered the phone. He was extremely accommodating and gave an appointment within min...

Ellen Clifford

I have lived at Avalon Grosvenor Towers for four years. During that time I have found both the management office and the maintenance staff to be friendly, professional and efficient. Once the building was bought by Avalon, the chronic problems were a...

Sarah Babineau

We've been living here for less than a month, but couldn't be happier so far! PROS: Large spacious apartments with great views Centrally located to points of interest, metro, buses and highways Less expensive to live on the top floor than the first f...

vkuri206

I have moved into this apartment just over 45days backs and we love the apartment. It's spacious for a 2 bed and 2 bath. The team from avalon is superb and friendly especially Philip Hayes. In the front desk /concierge team- Michael and the rest of t...

Sean Murphy

I have lived at the Tower for the last year. The maintenance staff are very responsive and professional. Every single issue I have raised was handled in a very timely manner. Nick and Phil in the management office have bent over backwards to meet my ...

Daewon Lee

Great apartment. Great pool and staff! We love here!

Mishawna W

Phillip was a great help to me throughout the entire process. Everything went smoothly and any issues I had were taken care of promptly.

B W

Super Friendly & responsive management team - Property Manager Nick Listens and is a problem solver. I have seen alot of different management teams over many years, & the current one is Stellar, which makes a big difference in apartment living. I nev...

Ryan Cavanaugh

I cannot say enough good things about the Avalon Grosvenor tower. I have no complaints from the two years that I lived there. I stayed in a two bedroom two bath with a roommate and the apartment was the perfect size and layout. The amenities (grills,...

Rachel Moupia

I've be stay in Avalon Grosvenor since 2 years and more and I can say is a great place specialy with the team who work there and NICK the manager who always taking care of us in all situation I just can thx all of them for the services.

Scott Eagle

Albeit too short, my residential stay at Grosvenor Tower was s remarkable and wonderful experience amplified by the wonderful residents and staff. I wish to extend a heartfelt debt of gratitude and appreciation to Nicholas , Cassie, Bryant, Michael, ...

Neal Siskin

My wife and I have been living here since March of 2013. We enjoyed the building, location and neighbors right from the start. My wife commutes to DC on a daily basis. We are a five minute walk to the Metro and the walk is a scenic route through Gros...

Federico Amieva

I've spent over three years living at Avalon Grosvenor Tower. The location is great and the staff is very reliable, specifically Mr. Viscount, Guy, Freddy, and Michael, who've always been dependable from day one. Managing a building as old as this on...

Deacon Sweeney

I've been living here pretty happily for the past six months. There have been maintenance issues, as expected for an older building. A flooded washer, flooded air conditioning, a drippy faucet, other small stuff. The age of the building brings the re...

Drew Amick

The apartment aesthetic is nice with its stone counter tops and large balcony. If you are willing to pay a little extra for parking (all parking is paid) then you can have access to a covered garage which is really nice in the winter time. The front ...

Itamar Greddy

I have lived here for 2 years and it has been a great experience. The staff is always so helpful and make you feel like you are truly at home. The management under Nick Viscount is one of the many reasons we continue to renew our lease. He always mak...

Ashley Capdeboscq

Just recently moved here--the move in process was very smooth aside from an elevator breaking the day before our move in. However, the staff found a work around so that we could still move in the say we were scheduled. The building is gorgeous, and t...

Malek Sultani

I spent 3 years at the Avalon in Grosvenor Place and was an excellent overall experience. The staff was really what made the difference from the individuals who handled the front desk, through to maintenance and management. Nick Viscount who was the ...

Bhoram Lee

I enjoyed my one year at this apartment in 2013. The location is great, the maintenance and service was great. Most of all, I loved the small stream , the pool (my kids loved it too), and the sunset view from the living room.

Avalon Grosvenor Tower is truly a place to call home. The apartments are well appointed and spacious. The staff is great and the maintenance folks keep a good eye on things and promptly fix any issues in our apartment. It is pet friendly with a great...

sue stephens

I moved into this building about 2 months ago and other than the construction(which I was made well aware of and to my understanding is about complete) this place is great! The building is sound, the office staff is always accomodating and pleasurabl...

Tricia Johnson

We have lived in this apt for over 4 years now, and our overall experience wasn't horrible, however, if you are going to move in, know that you will spend a lot of time getting to know the maintenance and leasing staff. Pros: New, modern, and sleek d...

Randi Fuhrman (Randi Fuhrman)

I lived at Grosvenor Tower for 3.5 years. Pros: staff are so nice, the pool, the short and pretty walk to the metro, and I never once heard my neighbors Cons: the windows really need to be replaced! A $450 electric bill in the winter wasnt uncommon!