The care and concern for our Bozzuto family employees, residents, clients and partners is our highest priority. With the coronavirus pandemic continuing to evolve, the CDC continues to cite social distancing as the best way to prevent the spread of coronavirus. With this in mind, we have implemented the following operational changes across our divisions, effective as of March 18 and continuing until further notice.
A committee of Bozzuto executives is meeting daily to closely monitor the impact of COVID-19 on our employees, residents, vendors, guests and all aspects of the communities we serve. We are following guidance from the CDC on cleaning and disinfecting and have implemented temporary policies for resident events, hospitality and social distancing in an effort to prevent additional risk.
Amenity and Common Spaces
The amenity and common areas within our communities are closed. This includes resident events and hospitality bars as well as rentals and general use of common areas for business or social gatherings. These adjustments allow us to effectively clean and disinfect spaces and encourage continued social distancing as our best method to fight the spread of coronavirus. We are closely monitoring guidance from the CDC and local authorities to determine when to safely reopen these spaces.
Leasing Office Hours
Please contact your management team for office hours at your community. We are asking residents to contact the property management teams via phone, email or resident portal and to refrain from visiting the office in order to minimize in-person interactions. We encourage all residents, when possible, to sign up for the Bozzuto resident portal for ease of communication and online rental payments.
All leasing and application processes will take place virtually through the use of our online tools and platforms. If you are interested in leasing at one of our communities, please continue to schedule a tour using the property website’s online tour option; you will then be contacted by a leasing team member to set up a virtual tour option that works best for you.
Communities with concierge services will be able to reach their concierge via phone, as they will be operating out of their property’s management office. This allows our concierge team members to practice social distancing while providing service to residents in need. We will gladly deliver packages to any residents experiencing any kind of illness.
Maintenance requests will be completed for essential services only. Essential services are defined as loss of heat, loss of water, loss of use of appliance or toilet, loss of electricity (specific to a unit), water leak or any life-safety matter. All other service matters will be put on hold for an interim period.
Customer service remains a core focus even during these difficult times. We appreciate your understanding and patience as we implement protocols to continue providing service while also maintaining your well-being and that of our employees. While we recognize that these measures may pose a temporary inconvenience, we believe it’s the right thing to do in order to preserve the welfare of our communities.
Please continue to stay tuned to the CDC’s website for regular updates. Our leadership team is monitoring the situation around the clock and will continue to provide ongoing guidance and support. We sincerely appreciate your support and understanding during these challenging times.
Bozzuto Construction Company’s job sites remain open to date; however, we are following the preventive care recommendations provided by the CDC, OSHA and other health organizations regarding social distancing, keeping gatherings to 10 people or less, limiting meetings and keeping only essential team members on our project sites. Overall worker safety continues to be our highest priority.
We are constantly communicating amongst company leadership to understand the specific needs of our teams so we can quickly react to provide them with the appropriate support. The following temporary policies have been enacted to prevent the spread of coronavirus and ensure the safety of all on-site employees.
Because of the nature of our jobs as general contractors, we are routinely exposed to an element of risk. Although COVID-19 presents a new and unfamiliar risk, our in-house safety department is responding with the same diligence and care. Bozzuto Construction Company is committed to protecting the health and well-being of everyone at our sites so they can return safely to their homes and families each day.
Enter your email address associated with your account, and we’ll email you a link to reset your password.
Thank you. Your email has been sent. Please check your inbox for a link to reset your password.
Didn’t get an email? Resend