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Welcome Home Commitment

“Welcome home” is more than just something we say—it’s our commitment.

The details are what can make your experience extraordinary. From ensuring your apartment has been cleaned, inspected and sealed to offering you a 30-day guarantee, our goal is for you to love everything about your new home. Here is our commitment.

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Home Detail

Every apartment undergoes our meticulous detailing process, guided by a checklist of more than 70 items, to ensure everything has been thoroughly cleaned and carefully inspected ahead of your arrival.

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Sanctuary Seal

For added assurance, once our Home Detail process is complete, we place a seal on the door—indicating that the apartment is clean and you will be the next person to walk through the door.

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30-Day Guarantee

Your happiness is essential to us. That’s why everything we do is centered around creating sanctuary for you—a place where you can rest, relax and recharge. However, we know sometimes circumstances change, or you may want to try something a little different. If for any reason you aren’t fully enjoying your new home, you will have the option to move out within 30 days, penalty-free.*

*Select properties may not offer a 30-day guarantee. Please contact the Leasing Office at your community to confirm eligibility and details of the program.

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