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Ratings & Reviews

Here's what our residents and prospects are saying.

JY LDN

2024-07-08   Google

Cece often organizes great events for The Banks apartment. The fireworks event at the apartment's rooftop lounge on the Fourth of July was phenomenal!

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Verified Resident

2024-07-01  

Great social calendar with a variety of interests. CeCe and Fernando make great hosts. Specially for new comers in town. Looking forward to next events!

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2024-06-25  

Overall love it here. Don't really have any complaints. A compliment I have is that the staff are really awesome. Everyone from don't desk to maintenance is so pleasant and kind.

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HK

2024-06-25   Google

This property is the worst for foreigners. Despite providing sufficient income and bank balance proof, they completely reject it citing reasons related to foreign corporate documents and often do not even respond to emails (ignoring multiple attempts...

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Leverda

2024-06-25  

Overall love it here. Don't really have any complaints. A compliment I have is that the staff are really awesome. Everyone from don't desk to maintenance is so pleasant and kind.

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2024-06-24  

The move in process was so easy and the staff is so friendly. Felt at home right away! The building is so quiet and I love my apartment so much!

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Ava

2024-06-24  

The move in process was so easy and the staff is so friendly. Felt at home right away! The building is so quiet and I love my apartment so much!

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Mike G

2024-04-30   Google

STAY AWAY - I just toured this place and they have roaches. I saw them in the dishwasher of the place i toured. Sorry to the person who just rented one of the units i was interested in. Beware..

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Yasha

2024-03-26  

Helpful and friendly staff really make the building feel welcoming and cared for. Well managed building where any issues are addressed promptly. Any deliveries are processed and made available for pickup super fast! Felt at home right away.

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2024-03-15  

Excellent service. All great! The front desk team/staff are always there to assist and greet with warm welcomes. Very glad to be a part of this community.

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Louis

2024-03-15  

Excellent service. All great! The front desk team/staff are always there to assist and greet with warm welcomes. Very glad to be a part of this community.

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Shenetta Dickens

2024-03-08   Google

The staff work well together to make sure things are on point 💯

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Shenetta

2024-03-02  

Nice experience!!! I have just moved in I am impressed by the team work amongst the staff !! Work as a team to keep tenants comfortable as possible!! So far so good 👍

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David Golladay

2024-03-01   Google

Received great help and information during my time at the Banks. Ms. Chanel was very knowledgeable and helpful towards me and my family. Definitely left an impression.

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Brandon Bailey

2024-03-01   Google

I really appreciate Chanel’s assistance during my tour. She was not only very kind but she provided me with so much useful information!

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2024-02-08  

It’s a great place to live! Social events, free coffee in the morning, and helpful, friendly reliable staff onboard; all make the difference! Shoutout to Cece, Fernando, Kevin and the cleaning ladies!

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Verified Resident

2024-02-08  

It’s a great place to live! Social events, free coffee in the morning, and helpful, friendly reliable staff onboard; all make the difference! Shoutout to Cece, Fernando, Kevin and the cleaning ladies!

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Aya Endurance

2024-02-02   Google

Went here to see a unit and it was extremely small for the price. The construction was also sloppily done.

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Neal Pratt

2024-01-29   Google

The Banks welcomed my daughter as a resident as soon as we began our tour. Chanel was, and is, excellent. A great facility and a great staff. Thank you.

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Jester James

2024-01-22   Google

I just had a tour from Chanel and she did a wonderful job taking me through The Banks community and highlighting the amenities! Not only was her personality and service excellent, but so was CeCe the lovely concierge!

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2024-01-09  

Staff is available kind and professional . Warm environment . Very clean . Safe . It’s home . Maintenance , when needed has come same day and followed up to check my satisfaction . Residents are friendly. Feels like a community but is also quiet

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Bridget

2024-01-09  

Staff is available kind and professional . Warm environment . Very clean . Safe . It’s home . Maintenance , when needed has come same day and followed up to check my satisfaction . Residents are friendly. Feels like a community but is also quiet

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Verified Resident

2023-11-29  

Everything is going great so far! Love the hosted events and breakfasts in the lobby especially! CeCe and Fernando at the front desk are wonderful

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2023-11-17  

I've been residing at The Banks for the past two years and have had a positive experience. Pros: Management and Maintenance: The property management team has been exceptionally responsive and accommodating. Maintenance requests are addressed promptly...

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Andrea

2023-11-17  

I've been residing at The Banks for the past two years and have had a positive experience. Pros: Management and Maintenance: The property management team has been exceptionally responsive and accommodating. Maintenance requests are addressed promptly...

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Verified Resident

2023-10-31  

Thanks to CeCe and Fernando for their sunny disposition, friendly demeanor and can-do attitude every day! They sure put a smile on your face.

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Anonymous

2023-10-08  

I have lived here for a year and have been locked out of my apartment several times because of a faulty lock on the door that never gets fixed. I have had to wait for hours up to a full day and even had to sleep in another random unit overnight until...

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Parham Ghaffarian

2023-10-08   Google

I have lived here for a year and been locked out of my apartment several times because of a faulty lock on the door that never gets fixed. I have had to wait for hours up to a full day and even had to sleep in another random unit over night until I w...

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2023-10-04  

I love it here! I especially like that there are so many community building activities. Knowing that management is not only about money is encouraging.

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Ian

2023-10-04  

I love it here! I especially like that there are so many community building activities. Knowing that management is not only about money is encouraging.

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2023-09-11  

I have really loved my time at the Banks. The front desk people are so kind, and take the time to learn your name too. Anytime I put in a work order, they have been quick. The cleaning crew is also really great. I like the security of the apartment t...

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Kimberly

2023-09-11  

I have really loved my time at the Banks. The front desk people are so kind, and take the time to learn your name too. Anytime I put in a work order, they have been quick. The cleaning crew is also really great. I like the security of the apartment t...

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2023-08-29  

This is the best apartment I have ever rented. I love living here! Would recommend this place to everyone! Looking forward to spending another year here.

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Ricky

2023-08-29  

This is the best apartment I have ever rented. I love living here! Would recommend this place to everyone! Looking forward to spending another year here.

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Nadia Harper

2023-08-15   Google

My father and I visited The Banks today. Chanel was a godsend - she called beforehand and was able to answer all of my questions. She was also prepared with a brochure, floor plans, contact info and an application upon my arrival. We toured three apa...

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Brittany

2023-08-05  

Several months in, I have had a good experience. The location is great and the staff has always been wonderful. My apartment has been a good place to live.

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2023-07-15  

Love this building, love the staff, love my apartment, love the rooftop. I do however wish the gym was upgraded and that the weights that were stolen were replaced. Also wish they addressed security concerns more promptly as the building’s back doo...

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Ryan

2023-07-15  

Love this building, love the staff, love my apartment, love the rooftop. I do however wish the gym was upgraded and that the weights that were stolen were replaced. Also wish they addressed security concerns more promptly as the building’s back doo...

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Maisy Buchanan

2023-07-08   Google

We took a tour with Chanel and she was wonderful! Knowledgeable of the property, nice and patient, and answered all of our questions. We did a bunch of tours around the area and Chanel was our favorite guide!

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2023-07-07  

Been living here for a long time and everything has been amazing, location, staff, amenities, community, events for residents. Really happy indeed

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Vanessa

2023-07-07  

Been living here for a long time and everything has been amazing, location, staff, amenities, community, events for residents. Really happy indeed

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Verified Resident

2023-06-30  

Great place to live! Location, location, location; and a great customer service by CeCe! Love the social activities-indeed it’s a “community”.

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Verified Resident

2023-04-24  

loved the plants that were given our for earth day and the events throughout the month! the maintenance staff is also very helpful and prompt

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2023-04-18  

Love it here. Maintenance staff is very attentive and prompt. Friendly staff who listen to concerns.quiet neighborhood. RLove that building is clean.

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Ian

2023-04-18  

the no cups thing sent me for a loop earlier this year. I appreciate the staff above all. I've been in the building since Oct 2019 and the make up of the neighborhood has been a roller coaster. Mostly because of COVID.

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Tenesha

2023-04-18  

Love it here. Maintenance staff is very attentive and prompt. Friendly staff who listen to concerns.quiet neighborhood. RLove that building is clean.

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Hanwen Gu

2023-04-10   Google

RIDICULOUS. Scheduled a self-guided tour, got a confirmation, showed up and was told they don’t do tours on Sundays. DON’T WASTE YOUR TIME HERE.

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2023-04-05  

Absolutely love it here! The staff is so friendly and warm. I’m so thankful to be living here. It’s also at a convenient location and it’s always clean.

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Jasmine

2023-04-05  

Absolutely love it here! The staff is so friendly and warm. I’m so thankful to be living here. It’s also at a convenient location and it’s always clean.

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2023-03-29  

Great Neighborhood, well maintained aminities, Amazing Staff. The move in process was a breeze. Maintence team are very responsive. Great Common Areas.

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Ali

2023-03-29  

Great Neighborhood, well maintained aminities, Amazing Staff. The move in process was a breeze. Maintence team are very responsive. Great Common Areas.

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Dakota

2023-03-19  

It's honestly a great place to live in dc, right across the street you have plenty of restaurants, the neighbors are friendly as can be, and the cost of living beats the apartments on the warf.

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2023-03-14  

so far it has be nothing but positive here. the staff is always helpful. the maintenance is very nice & quick to review request. quiet building with many opportunities to socialize.

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Sarah

2023-03-14  

so far it has be nothing but positive here. the staff is always helpful. the maintenance is very nice & quick to review request. quiet building with many opportunities to socialize.

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Verified Resident

2023-03-09  

The banks is a very convenient and comfortable place to live. In addition, it is helpful to have the respectful, responsive, and helpful staff.

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Michael A “MAMSR” Monroe, Sr

2023-02-21   Google

Very nice place

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2023-02-16  

My apartment is beautiful and well-maintained. The staff is extremely friendly and helpful. The concierge CC produces wonderful events that promote networking with tenants and connect tenants to nearby small businesses and services. Highly recommend.

2023-02-15  

I think you all are doing a great job

2023-02-15  

Made a work request asking if they had anchor nut thingy to put up curtains but no one ever got back to me or even responded to me (simple we don't have them wouldve sufficed). Also wish there was a printing station where we could print things. I had...

Karley

2023-02-10  

Overall a great experience. Would love for the gym equipment to be fixed/updated a bit! Could use stronger wifi, new buttons/covers on the treadmill hand controls, and a new Peloton bike. Would LOVE access to a Peloton treadmill as well, but that wou...

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2023-01-25  

Living across the street from The Wharf has been fabulous- especially since the pandemic has ended. Even my pup loves it. The building is safe and clean. Residents are friendly. The units are not large and rent is expensive but you're paying for the ...

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Iola

2023-01-25  

Living across the street from The Wharf has been fabulous- especially since the pandemic has ended. Even my pup loves it. The building is safe and clean. Residents are friendly. The units are not large and rent is expensive but you're paying for the ...

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Tracy Siciliano

2023-01-23   Google

The building, location and amenities are great. Additionally Kevin the maintenance mgr is outstanding - will fix anything and quickly!

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Anonymous

2023-01-21  

My experience at The Banks has turned into a nightmare. Since November, I have been experiencing roaches that have only progressively gotten worse despite treatment. My apartment has been treated five times and bombed once, and still, the cockroaches...

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Jay Mills

2022-12-08   Google

I cannot wait for my lease to end at this horribly managed property. I have never felt so unwelcome in my own property in my entire life. It’s obvious they don’t like the presence of black people in this building. What’s really crazy is that it...

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Amarveer Singh

2022-11-14   Google

The staff at The Banks have been the best. CeCe has been attentive, supportive, and on top of things at the front desk. She always looks out for the residents and connects with them like family. Angela, Angelika, and Kevin too. 👍

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2022-11-08  

I toured the property and fell in love with the building but Angela one of the leasing agents sealed the deal for me! She was super kind and helpful and told me about great restaurants in the area!

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Leon Hardison

2022-11-08   Google

As a contractor working in The Banks apartment complex, it has been an extreme pleasure for me." EVERY MORNING 🌻 I am greeted with a warm smile and a professional attitude from the front desk concierge her professionalism is felt throughout the wh...

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Verified Resident

2022-11-06  

special thank you to the maintenance team for resolving issues submitted so quickly and to the concierge team (CeCe!) for holding onto my packages when I was out of town for a while - much appreciated!

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Ricky

2022-10-31  

Great so far! It’s only been a few day’s and I’m loving the experience. Everyone here is friendly and helpful. Management is also very efficient and timely.

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Brittany

2022-10-31  

I just moved in over the weekend, but everything has been great so far. The staff has been kind and helpful and made the move in very easy. I'm enjoying my apartment and looking forward to exploring the complex and area more over the next few weeks!

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Karyll Hyacinthe

2022-10-27   Google

I gotta say The Banks was my plan B after I couldn't find an ideal move-in date at another Bozzuto community... and I couldn't be happier it happened! I've probably interacted with 90% of the staff by now and I have nothing but good things to say. Th...

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Jim

2022-10-01  

We have enjoyed everything about our home at the Banks during this past year. The very best employees working hard to make each day special for everyone living here.

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Ben Chavalit

2022-09-30   Google

This place checks all the boxes! Angela was very responsive to all of my questions and really great to work from the moment I booked a tour all the way to signing a lease and moving in. While not being the newest building in Southwest DC; having comp...

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Juss Casarrubias

2022-09-12   Google

Bueno

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Mohit

2022-09-01  

I just moved in a little under a month ago, so not very long, but so far loving it! Great unit, looks great. Absolutely no complaints. Wonderfull staff, great neighborhood. Keep it up!

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Louisa

2022-09-01  

I couldn't be more thankful for the ease provided during move in. From the elevator reservation, to the simplicity of receiving keys and fobs, to the kindness and helpfulness of the staff. Everyone was super helpful and put a smile on my face.

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Jerusalem

2022-08-30  

I really appreciate the maintenance and concierge staff - Kevin, Keith, Cici each have been easy to work with, easy to reach, and happy to help or just check in. The evening/overnight staff are pleasant and professional as well.

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Lauren

2022-08-19  

I have loved my time at The Banks. Front desk staff is always so friendly, greeting each person as they walk in. Maintenance has always been responsive in handling anything that comes up. The apartment is beautiful and the staff does a fantastic job ...

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Earnest Jones Jr.

2022-08-15   Google

This is a beautiful centrally located property at a charming and vibrant waterfront community in DC. I especially enjoyed the hospitality and professionalism of the lovely Angela Brunner, who gave a thorough tour and answered all my questions with th...

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Gail

2022-08-13  

If you have an issue and put in a maintenance request online, it usually doesn't get addressed. You have to speak with someone in person to get a resolution. It's not awful, but why have an online system if it isn't going to be monitored?

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Betsy Lin

2022-08-06   Google

I didn’t wind up renting here, but I toured a unit with Angela and she was extremely nice and helpful!

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Jolie

2022-08-01  

Overall has been a great time - love the free coffee machine, building amenities (rooftops and gym) and really great management staff! My apartment is beautiful and I love the natural light here.

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Binna

2022-07-29  

Resident Concierge team and other staff are very helpful and willing to solve the issues. I really appreciate your kindness and hard work!

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Ariana

2022-06-30  

Friendly concierge (Keith is the best), common areas are kept clean, packages are kept secured, the two maintenance employees are nice and always willing to help. The former managers were kind and approachable. (I am not familiar with the current man...

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Verified Resident

2022-06-16  

Angela has been great in setting us up on the lease since we are in California. And I like so far the timely communication. I can’t wait to move in soon!

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Barry Díaz

2022-05-24   Google

Everyone at The Banks has been courteous and professional throughout our entire move-in process from the concierge to the management! Angela was quick to respond to our questions and concerns before and after moving in making it a much more pleasant ...

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Anonymous

2022-05-11  

I had a very unpleasant experience when visiting this establishment. I arrived in the morning . I arrived at the complex which requires you to press the concierge button to be let in. I pressed the button and noticed the staff wasn’t opening t...

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Antonio_L990

2022-05-07  

I moved to the banks from one of Buzzutos other properties, and I can honestly say this has to be one of the best places I've ever lived. It's quiet, has beautiful views, is very dog friendly, and the residents are upbeat while balanced in age. They ...

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Anonymous

2022-05-05  

We love the assistant property manager Angela Brunner! She is so awesome, helpful, caring and understanding! Super personable and friendly! Always willing to lend a hand and help out. But I really love how responsive to emails she is!

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Chris_W145

2022-05-05  

Great staff: Angela, CeCe, Keith, and others. Cleaning is impeccable. Great DC experience since 2019! I repeat....Greatstaff: Angela, CeCe, Keith, and others. Cleaning is impeccable. Great DC experience since 2019!

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Nick Delgado

2022-05-05   Google

Love the Property and my favorite Staff member is Angela. Personality plus she also is always attentive & helpful. #EmployeeOfTheMonth #OnPoint

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M'Kai

2022-05-03  

Everything thing has been cool. It’s been a nice 3 years here and I look forward to remaining a resident at the banks. I like that we are hosting more community events, it’s one of the reasons I am a resident here. Only feedback I would suggest i...

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Matthew Burr

2022-04-24   Google

Angela is a great asset for The Banks! She was gracious in taking time out of her day for an in-person discussion of an issue that came up in the building. Our conversation was very helpful because of how Angela handled it - she was friendly, clear, ...

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Anonymous

2022-04-23  

Angela is a great asset for The Banks! She was gracious in taking time out of her day for an in-person discussion of an issue that came up in the building. Our conversation was very helpful because of how Angela handled it - she was friendly, clear, ...

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Carrie

2022-03-18  

Public spaces are always clean, including the gym and penthouse. The concierge team is always friendly and welcoming. They take the time to get to know the residents and help however they can. Highly recommend!

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Jasmine

2022-03-15  

I love living here because it is in such a convenient location and close to everything. I am really happy to living in close proximity to such great food and the water.

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kumarvivek

2022-03-03  

Pros: Superb front-desk (Keith and CeCe are incredible professionals), good amenities and maintenance (by a fantastic team I am guilty of not knowing by name), amazing location! I moved from another country, and the transition and living experience h...

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nicolemweber

2022-02-17  

I have lived at The Banks for 5 months and I couldn’t be happier with my decision to move here. Moving to the city in general was new for me and what makes The Banks so special is that when you’re inside, it doesn’t feel like you...

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Abbyspanu

2022-02-17  

The Banks is the best apartment community I’ve ever experienced. Keith and CeCe at the front desk make us feel welcome every day, the apartment common areas are always spotless and the leasing staff are kind and easy to work with. We love ever...

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jim82359

2022-02-17  

We relocated to DC in 2021 from Southern California. We made what we believe to be the very best choice in selecting the Banks as our new home. The community is amazing and everyone and we are enjoying everything about this experience. The entire sta...

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Kumar Vivek

2022-02-12   Google

Pros: Superb front-desk (Keith and CeCe are incredible professionals), good amenities and maintenance (by a fantastic team I am guilty of not knowing by name), amazing location! I moved from another country, and the transition and living experience h...

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Pheello Makhasane

2022-02-09  

Bitcoin/FOREX TRADING INVESTMENT I am here to refer anyone looking for an expert in Bitcoin/Forex trader to contact Mrs Kathrine Lucas , She is very good at helping you invest your funds for better profits. I invested $500 and earned $6,000 within a ...

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Stephen Harhen

2022-01-31   Google

Keith Conquest and Willy are some of the best people you'll ever meet. They are incredibly friendly and building the community in the building. Both of you guys have gone well above and beyond to help me out. I really appreciate everything. Keep rock...

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2022-01-25  

Who would’ve that that the highlight of my move to The Banks would come from the maintenance crew? What words can I even use to express how amazing Kevin is? He has made my move into The Banks so seamless. He is able to make do with the resources h...

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Ian_K895

2022-01-24  

Staff is super helpful and attentive. The maintenance crew Kevin and Anthony get to things quickly. Keith, CeCe, Chastity and the rest of the concierge team are congenial and effective. Overall this is definitely the nicest place I've ever lived and ...

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AshG_

2022-01-24  

Who would’ve that that the highlight of my move to The Banks would come from the maintenance crew? What words can I even use to express how amazing Kevin is? He has made my move into The Banks so seamless. He is able to make do with the resour...

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Carrie Walker

2022-01-22   Google

I have really enjoyed living at The Banks! Being new to the area- I wasn’t sure what to expect. The concierge team- especially Keith Conquest and CeCe have been incredibly helpful! Keith was helpful when I had my Lovesac Sactional delivery- putting...

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Tamara

2021-12-29  

I love living at The Banks. The location is prime. Being in walking distance from so much is an amazing asset. The Banks has a wonderful view of the Wharf and offers it’s residents many perks at surrounding establishments. Awesome location for thos...

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Borie

2021-12-17  

Great location! Easy access and the building is always clean and presentable. Walking distance to so many restaurants and stores. Can wait to see how this community will grow in the next coming years.

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Victoria

2021-11-30  

Overall, a great place to live! Really friendly and helpful front desk, cool rooftop, and awesome apartments. The spaces are for the most part, well managed, and I feel safe and comfortable living here. I only wish there was guest parking, it makes h...

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Carrie

2021-11-19  

Staff goes above and beyond for residents. I needed air in my car tire- asked the front desk where I could get it taken care of- and they said they had something at the front desk. While it turns out they did not have one, Cece had a personal one in ...

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Carrie Walker

2021-11-05   Google

I just moved from SC to DC, and wasn't sure how I would feel about moving from a house to an apartment. The team at The Banks has made this transition so easy! I have to give a big shout out to the concierge team, especially Keith for making this fee...

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Diana

2021-10-30  

I love this place, great area, nice staff, and cool amenities. Close to The Wharf but not in the middle of the crowd. I really recommend this building.

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Gail Webster

2021-10-28   Google

The Banks is in a great location near the wharf and walkable to so much. The people who work here are attentive and kind and the amenities and common areas are well-kept. The apartments are well equipped and have a nice esthetic.

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Gail

2021-10-27  

The Banks is in a great location near the wharf and walkable to so much. The people who work here are attentive and kind and the amenities and common areas are well-kept. The apartments are well equipped and have a nice esthetic.

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Zachary

2021-10-27  

It has been really great so far. The building is so clean and well maintained, the noise levels are low, and staff have been so responsive to any requests/concerns.

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Julian

2021-10-15  

Great apartments and location but be prepared for maintenance issues and repairs. Front desk staff is great - really friendly and always ready to help!

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Abdulmajid Abdullahi Jalam

2021-10-14  

Many thanks to Mrs Hendrick Jennifer for helping me recover all l had lost before to the wrong hands on Binary Options trading, I referred her to all my friends and family and they've not regretted it, now I am referring to her. 𝚆𝚑𝚎𝚗 I ...

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Jeisson

2021-10-10  

We love the Banks :) We’re very happy with the customer service, front desk people amazing, we love the location close enough to The Wharf but not in the crowd. Amenities are well maintain and the rooftop is breathtaking

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Jim

2021-10-08  

We are enjoying this wonderful community and access to so much being near the Wharf. Our little pet also is enjoying living in this dog friendly environment.

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Passion

2021-10-02  

Friendly concierge, maintenance and cleaning team in an urban microcosm. Location is super convenient to two Metro lines and several buses. The duck pond and supermarket are minutes away on foot. Arena Stage and The Wharf offer year-round offerings o...

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Logan

2021-09-07  

I looked at a lot of places during my apartment search and The Banks had everything I was looking for and more. Great location, quiet and respectful neighbors and residents, beautiful rooftop - happy to be home!

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Alexander

2021-09-03  

Best apartment I’ve lived in - going on 5+ at this point. Staff is wonderful, property is kept in tip top shape, and the amenities are great. I appreciate the various resident engagement opportunities even in the era of covid. I highly recommend th...

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Jasmine

2021-09-01  

I love living here! It is in a very convenient location and everyone is so kind. It is a great place to live! I love being near the Wharf. I think the Wharf is the best place to live and I love how it is right by the water.

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Elliott Guffin

2021-08-26   Google

Keith Conquest is the reason I am giving 5 stars as he single handedly makes the Banks the best place in DC to live. I have lived all over DC, from NW to SW and I have never met someone as charismatic and genuine as Keith. Over my two years residing ...

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Jeune

2021-08-26  

I really like the staff and enjoy the events they host here. Maintenance is prompt - maybe because there isn't much to fix in the apartment itself!

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Kaitlyn

2021-08-19  

I love living at The Banks! The staff is helpful, the apartments are beautiful, and the location can't be beat. Southwest DC has offered a welcoming community and a gorgeous waterfront. Living close to the National Mall has been amazing. Can't think ...

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Edward

2021-08-19  

It's great! The staff and residents here are very friendly! Great views and apartment living, they do all these fun events and it is so great. The amount of care the concierge does to help ensure we live comfortably is great too!

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Nicole

2021-08-12  

I moved in here last week and it was the smoothest move possible! Everything was ready for me, and the apartment was spotless. There was even a welcome gift waiting for me! Everyone here is very friendly and willing to help. The community areas are w...

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Timothy

2021-07-15  

Keith, Cici (spelling?) and the rest of the front desk, maintenance and housekeeping team are THE BEST. The banks is an awesome place to live. Maintenance requests are handled super quickly. Front office is thoughtful with holding packages, food deli...

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Marwa Oudah

2021-07-11   Google

After a stressful month of moving between 2 states, I am finally home at The Banks. The Bank's team were accommodating during the move and, of course, welcoming. These are some of the many examples they helped me in. I needed my window's measurements...

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Jared

2021-06-30  

The fact that I’ve renewed my lease at The Banks for a second year speaks volumes about the staff, the service, and the residential experience. Simply put: I love coming home.

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Colin

2021-06-30  

I've lived in the building now since it has opened and continue to be impressed by the community and staff that the building offers. Pleasure seeing Keith every morning walking out the door to work.

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Verified Resident

2021-06-29  

Great! I really enjoy it here. The staff is great and the people are as well. It very much feels like home. Can’t wait to do more community events.

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Raquel

2021-06-24  

The Banks is in a great safe neighborhood, right off the Wharf with lots to do. The staff is friendly, and the building is very well maintained and clean. Love it here!

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Mina Park

2021-06-09   Google

Thoroughly enjoyed the in-person tour with Hannah. Everyone has been cordial and fostered welcoming environment at The Banks!

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Hannah

2021-05-28  

I love living at the Banks - it’s a beautiful building in a great location with wonderful staff. Thank you for all you do! We appreciate it.

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Serena Tang

2021-05-25   Google

This has been a great apartment to move into during the pandemic--I moved cross-country and wasn't able to really look at apartments or do any research into what would work best for me and my situation but the banks has been a really easy move. The f...

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Jasmine

2021-05-07  

I love living here! :) Hannah and Allison are so helpful. Also it’s in a great location! The apartment is beautiful with great views of DC! I’m glad I chose to live at The Banks!

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Kaitlyn

2021-04-30  

Living at the Banks has been a dream so far! The amenities and features are everything I searched for in an apartment building. The concierge team has been nothing but helpful. And the views from the roof are my favorite!

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M'Kai

2021-04-24  

Been great thus far! Atmosphere fosters community building . I like that they create event that help facilitate community outreach . However, offering guest parking should be a discussion.

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Kevin M

2021-04-09   Google

Everyone at the Banks is incredible, attentive, and quick to resolve problems. Maintenance is always on time and housekeeping ensures the common areas are kept spotless. The concierge team truly deserves applause though. They are quick to help you ge...

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Ben Hoopes

2021-04-03   Google

Have been living here about 5 months and it has been wonderful. The folks who work here are all great. Shoutout to Cece, Rewan, Keith and everyone else at the concierge desk. They do a fantastic job and are genuinely kind and friendly people. Willie ...

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Whitney A. White

2021-03-25   Google

I had a great experience touring with Hannah virtually! She answered all of my questions and went above and beyond to make sure I could get as much value out of the process as possible even though I wasn't there touring in person. When I had follow-u...

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Lia

2021-03-23  

I’m in a job that has me moving every couple of years and my recent move was one the more stressful I’ve gone through. BUT all of the staff at the Banks were so exceptionally helpful and patient. From the leasing office, to the concierge team, to...

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John Vetrano

2021-03-18   Google

I have been living at The Banks for about a year and a half and have truly enjoyed it. The location is cool, very safe, easy access to Virginia, Maryalnd, and the heart of the city. The people that live here are cool and down to Earth, I never hear n...

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Marcus Berzat

2021-03-17   Google

Rewan does terrific work on her shift at The Banks with greeting me every shift no matter the time as I come home making the environment feel warm! It is excellent that she gives the same warmness to my guest as they wait in the lobby. I am happy she...

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M D

2021-03-16   Google

I can’t say enough good things about our experience at The Banks. Since moving here in the midst of the pandemic, Keith and staff have been nothing short of amazing. Between happy hours, free breakfasts, and various other events, they do a fantasti...

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Landsende2125

2021-03-14  

I have lived here for 2 years and could not feel more safe and happy here. The staff is always respectful, helpful and friendly. The building is super clean and safe. The location is great and close to so much. I would recommend this building to anyo...

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Jared

2021-03-12  

I love living at The Banks, I can't overstate how great the neighborhood, space, and staff are here. I never want to leave and hope to renew!

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Kurt Maier

2021-03-09   Google

I am one of the early tenants in The Banks. Keith Conquest has helped me ever since I moved in. I'm afraid I take advantage of his good nature. He never complains when I ask for help with my cell phone. He clears up the problem quickly. He never comp...

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Priya Sharma

2021-03-09   Google

We moved in late last year and the experience was and still wonderful! Everyone has been super friendly especially the concierge desk. Rewan has always been so kind, helpful and friendly! The building is terrific and we love our apartment.

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Jared DeWese

2021-03-08   Google

I absolutely love living at The Banks! Not only is the neighborhood amazing, but the entire staff, the common areas and the personal living quarters are beyond what I could have imagined. I moved in at the height of the pandemic and the team here was...

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Diana

2021-03-08  

I really appreciate the service, all members in the lobby are really thoughtful and very nice specially Keith. The amenities are simply stunning and I love the location.

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Max Calvert

2021-03-04   Google

Fantastic building and location. Staff is legitimately concerned with making this place feel like home and building management will work with you on just about anything. All staff were warm and professional but particular kudos to Keith (Exec Concier...

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Frank Donahue

2021-03-01   Google

I've been lucky enough to spend a few weeks here while dog-sitting for friends. It is a delight every time. The building is clean and comfortable, located near great restaurants and the river & Keith & the building staff couldn't be any nicer or more...

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Howard

2021-02-25  

The staff at The Banks is second to none, offering incredible customer service and never hesitating to assist residents in whatever they need.

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Catherine Chatman

2021-02-09   Google

Such a beautiful residence with a wonderful staff that was so welcoming and informative.

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Kaitlyn

2021-01-29  

I love living at The Banks! The location is ideal, and the amenities and apartment features are exactly what I've been looking for. All of my interactions with the staff members and other residents have been helpful, friendly, and positive. I've only...

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Carolyn Crouch

2021-01-25   Google

One of the best reasons to live at The Banks is its first-rate maintenance team. Tony and Willie take care of anything that needs fixing or adjusting in our apartment expertly and efficiently. I appreciate their work very much!

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Passion

2021-01-22  

Unhappy that Conservice charges $4.30/month yet cannot provide any details on volume of water used by unit nor by building. Each month the sewer and water bill keeps going up and tenants have no means to audit usage. Not fair for those who try to con...

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M'Kai

2021-01-01  

Nice amenities and staff. Great apartment community ,everyone I’ve met is friendly and I’ve made lifelong friendship here. More weekend or morning apartment events would be nice. I work evenings so it hard to attend most events.

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N O

2020-12-21   Google

We lived for almost two years at the Banks situated at the Wharf in Washington DC. It was a perfect, wonderful and very memorable experience. The residence is brand-new and is very conveniently located close to the wharf facilities. Potomac river and...

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Linda

2020-12-15  

I love the Banks. I am always greeted by the friendliest staff every day morning and night. The Banks is always clean, friendly and I feel very safe here. They are always bringing the residence together with fun activities. I have recommended many cu...

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Vanessa

2020-12-09  

Living here is awesome! The staff is the best, in every shift they are just so kind, all of them. The amenities are awesome, the events are awesome, the location is awesome. I love to live here.

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Katrina Hatahet

2020-12-08   Google

My stay at The Banks was very pleasant. The staff is very friendly and professional! Keith, Mariah, and Grace are caring and accommodating. The maintenance team is also very responsive. Anthony was exceptional in helping out whenever I had any issues...

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Adam Petrihos

2020-12-04   Google

I really enjoyed my time living at the Banks. It is an extremely well run apartment building, that is in a super convenient location. My only complaint is that smells easily drift between the apartments due to the AC system. You will always smell you...

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dkorber

2020-12-03  

Having always owned a property this is my first experience renting and WOW---No regrets! From the warm welcome during our initial property tour, to the rooftop amenities, main level pet spa and lobby coffee station (prior to the pandemic), this apart...

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Timothy

2020-12-01  

Helpful and responsive management team, great amenities, great apartment, excellent neighborhood. All the public areas are clean and well maintained. Maintenance requests have all been fulfilled quickly. Great building

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Bishr Al Shweikani

2020-11-22   Google

I spent over a year at the banks. My stay was very pleasant. Banks staff is very friendly and professional. The service that was provided by Anthony was just perfect. Anthony was super responsive and helpful all the times. I your looking for a modern...

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kimberly uweh

2020-11-20   Google

If you want to live in an oasis in a city The Banks is definitely it!!!! I’m new to the building and I am constantly reminded that I made the right decision to move into this building. The most important part to me is the impeccable service I recei...

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Kadeem Anderson

2020-11-13   Google

Best apartment I have lived in to date. I've even lived somewhere with 24/7 valet parking and this place tops it. The staff really put in the effort to have a very strong and fun community and location can't be beat. I'm saddened to be leaving the ba...

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Kate Potterfield

2020-11-11   Google

Wanted to give a shout out to Grace in the leasing office. She was nothing but professional and helpful and lovely to work with! Couldn't have asked for more.

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2020-11-04  

The banks is modern, aesthetically pleasing, safe, and clean, but so are other apartments in this area right? I chose to stay at the banks because I trust the management. When I have an issue they take it seriously and handle it, regardless of the co...

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Anonymous

2020-10-30  

Lived at this property for a year and just left as I moved from DC. Keith and his team, the maintenance crew- Willie and Anthony, and the leasing office- Nichelle and Grace, were all exceptional. The property is in a great location with a stunning ro...

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Logan

2020-10-29  

The experience has been well. The only problem has been a leak in our appartment when it rains. But, the apartment staff have been working on coming up with a fix.

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felixfrancine

2020-10-07  

I needed to move unexpectedly during the pandemic and wanted to remain in my beloved Southwest, D.C. neighborhood. The Banks proved to be the perfect option. I needed a place that accepts pets. Check. My ideal was an apartment with an in-unit washer ...

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Jared

2020-09-16  

I knew I was home the first time I stepped into my apartment (which due to the COVID-19 crisis wasn't before I'd already paid my deposit). I not only love my apartment, but also the building staff, the neighborhood, and the increbile tenants in the b...

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Kushtrim Peci

2020-08-23   Google

The concierge was very unprofessional, rude and it was the worst service ever in my life. For that reason we decided to cancel our self guided tour.

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marcus berzat

2020-08-13   Google

The Banks has a great community and staff! I would like to point out an excellent job Mariah provides the residents as she greets us departing and arrival home each day no matter the season. It's great Mariah is apart of The Banks's team and a member...

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kymberlee hill

2020-08-12   Google

The staff is nice and accommodating. Mariah especially is always there to greet with a smile and help me out. She is constantly going out of her way to help me and the the rest of her residents. Such a pleasure to be around

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Peggy Browne

2020-08-12   Google

I’ve really appreciated the location, sense of community, and professional staff at the Banks. Mariah is he BEST!

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Vanessa

2020-08-06  

Living in this community is great! The staff is great, the location unbearable, the installations stunning, absolutely everything here is great.

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Kidste Mekonnen

2020-07-17   Google

Grace Lucas Assistant Property Manager at the Banks is absolutely amazing!!! She worked tirelessly to accomplish the final goals. I was impressed with how easy it was to communicate with her team when I had questions, and how quickly she replies my e...

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Charlene Conteh

2020-07-15   Google

The Banks has been extremely amazing through out my leasing process. Assistant property manager Grace, went above and beyond to expedite my application process so that I may move in asap. My interactions with the concierge have also been nothing less...

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Anton F

2020-06-28   Google

There were so much things happened with this apt that one could write a whole book, but I just note a few things. My favorite is the heated toilet, somebody hooked hot water to the drain tank making it nice option for a winter and not so much for the...

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kidste mekonnen

2020-06-19   Google

Excellent greetings!

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M'Kai

2020-06-07  

It been fun so far! Love that the rooftop is open..hopefully the gym can be open soon. Service is good, usually a quick turnaround on requests I have.

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2020-03-16  

Position: The apartment is between two metro, so you need to walk 10 more minutes to get metro. Service: Service is kind terrible, you will used to receive you package late. And sometime the front desk don't want to help you to check it. Others: Gym ...

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Maria

2020-02-11  

Staff is very accommodating and helpful! Excited to experience the shared facilities in warm weather, like a nice BBQ at the rooftop and outdoor TV entertainment!

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Artasia Thomas

2020-02-09  

Me and my partner booked a viewing/tour of the Banks DC bc the location. Wasted soo much time going in to this place. We arrived about 30mins early to our 2pm showing. First we were told that weren’t booked for anything & they didn’t have any rec...

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Elise

2020-01-20  

Welcoming and helpful staff. The building size and noise level is perfect. The views are stunning and the outdoor spaces are lovely. The appliances are top quality. The main tends gentleman is very nice and checked on us right away upon move in.

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Marshallyn

2020-01-17  

I enjoy living here. Perfect location! Peaceful apartment community. I take advantage of the discounts and giveaways they offer at the Wharf.

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Natasha

2020-01-16  

I love the concierge staff! The fitness facility is just right, not too big, but has enough cardio equipment and resistance training equipment.

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Joshua

2020-01-16  

This place is the best. The staff is so friendly, my neighbors are friendly, and I love this neighborhood. I’ve been in DC for a long time and I vividly remember what the old SW Waterfront used to like...it’s like night and day between how horrib...

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Tracy

2020-01-15  

Exceptional experience except for minor communication follow up. I’m a Cali girl, so wish there was a pool. Finally, the rewards program is a good effort, however, points are not rewarded / calculated when there is participation in Instagram, etc.

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Steven

2019-12-22  

I am very happy with The Banks. It is comfortable, convenient, and the team that runs this building really goes above and beyond to make everything with your rental go the way that it should. I've only been here for a few months now, but for now, thi...

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Elizabeth

2019-12-19  

Love the staff and residents here at the banks they make frank and myself feel at home and when there are problems we all work together timely to fix them

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Vanessa Mendez Rezola

2019-12-18  

I really love to live in this community, The staff is amazing, the building is amazing, the amenities of the building are amazing & the location is just perfect by the river with, close to the 395 and close to downtown DC. I love to live here!

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VaNeSsA MèNdEz

2019-12-18   Google

I love this building!!! the building in amazing, the location is amazing; all the staff is amazing, Mariah, Keith, Jacob, Grace and all the maintenance team. They are pet friendly, they do pet of the month is just beautiful, I love the events they do...

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Vanessa

2019-12-18  

I really love to live in this community, The staff is amazing, the building is amazing, the amenities of the building are amazing & the location is just perfect by the river with, close to the 395 and close to downtown DC. I love to live here!

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Nadia

2019-12-17  

All of the service fees really add up. I wish the pet free was a one time fee and discounted over the monthly fee. Parking should also be included or more reasonably priced given residences aren't allowed to have a city parking permit.

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James

2019-12-17  

A little on the expensive end, but the amenities and really excellent staff make it well worth it. They really do make a genuine effort to make it a friendly community -- and there are so many dogs!!

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Anjelica

2019-12-16  

The Banks has great amenities/services for easy living in a wonderful community. The people are what make this place special, it took not time to feel at home. Maintenance and concierge are extremely responsive and ensure that all is well.

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William

2019-12-16  

I've made two calls to Bozuto management to ask about parking permits at Banks. Neither call has been returned. I can be reached at 202-422-1174.

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Kira

2019-12-13  

I love living here, it is a beautiful apartment, great building, friendly staff, lots of really nice activities. The only issue is the smell from the water fountain in the gym and the high price of parking. The benefits definitely outweigh these issu...

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Verified Resident

2019-12-13  

I think that this is a totally awesome place to rent an apartment unit. The staff is outstanding, the facilities are new and clean, and the location cannot be beat.

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George

2019-12-11  

The staff are so nice and helpful. The rooftop is beautiful and so glad to have a gym in the building. I haven't used the dry cleaning service yet but glad to have one in the building.

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Taylor

2019-12-08  

I was one of the first people to move into The Banks and my experience has been consistently pleasant since. The leasing staff was super helpful sorting out a misunderstanding at move in. Maintenance has always been timely with any questions and requ...

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Emily

2019-12-05  

Great staff and beautiful apartments with a prime location. I love living here. There is easy access to all metro lines except red, as well as many bus routes - commuting is so easy from here.

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Austyn

2019-12-04  

Everything is easy living here, I never have to come home from work and worry about loud neighbors or that something is broken. The Banks is Great

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Warb Benelek

2019-11-27   Google

Living here excludes you from applying for street parking. Street parking is less than $100 a year, Banks parking is ~$3000 a year. This isn't apparent until you see and read amendments in the lease, and by that point you will have spent a lot of non...

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makida bridges

2019-10-17   Google

I am in DC for business for a season. I was told Bozzuto Properties were the best. I have to agree. The managing staff is excellent. The building is well maintained. The amenities are thoughtful and timely. The staff, especially Keith and Mariah, are...

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Tash C

2019-10-16   Google

This is my first experience at a Bozzuto property and I absolutely love it! The property is wonderful and the Bozzuto family is even better. From the first moment I walked into the Banks I was welcomed by warm and friendly people. The staff starts fr...

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Wen-Ting Chung

2019-10-16   Google

We really enjoyed staying here. The concierge staffs are so helpful and friendly! The wharf is full of fun!

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Anonymous

2019-09-03  

The building is nice, but very expensive. There are additional fees hiding everywhere. I'm especially disappointed with the parking situation. There is a garage available, but it's almost $300 a month to use. Residents are not eligible to get a parki...

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Anonymous

2019-07-19  

I had the best experience with The Banks DC. Great location and upscale community within a vibrant DC environment. The information exchange was excellent. The staff, particularly Mariah, was super nice, very helpful and professional with her response...

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chadatwood

2019-07-10  

After looking at a number of properties across DC I found The Banks to be the most welcoming. The staff are very personable and work very hard to make you feel at home. The amenities are top notch. The Penthouse and common areas are always spotless, ...

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Eileen Miller

2019-07-05   Google

The concierge staff is very helpful and friendly. The Banks has so much to offer. The apartments have lots of windows to let in the natural light. There are two different common spaces including a rooftop with fabulous views of the city. While the Wh...

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Joseph Santoro

2019-06-21   Google

$500 application fee?!? They just stole $500 from me! This place is running a scam. DO NOT EVEN STEP INTO THIS PLACE!

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Jose Caldera

2019-05-24  

I visited recently The Banks as potential place to live near the water front in SW DC. Grace was very knowledgeable and kind enough to do a tour of the building. She showcased a fabulous PH home unit on the top floor with spectacular views. It's a br...

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David Crossland

2019-05-20   Google

My experience at The Banks has been entirely excellent. The staff is extremely professional, warm, and customer oriented. If you want to be in DC's hottest new neighborhood, this location is ideal. On the Wharf, but removed just enough to enjoy peace...

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Anonymous

2019-04-25  

The worst experience EVER! The Assistant Property Manager is a racist, they do not want black people living here. I came in for a tour and he had the worst attitude. The building does not even resemble apartments for this being managed by Bozzuto it ...

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Anonymous

2019-04-23  

Rude, cagey staff. I have never been treated so poorly. I just walked out. ... And for a new building, the front door touch screen callbox was already broken, which was clearly not made to handle being outside in direct sunlight, but the fact that su...

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Akelo Washington

2019-01-29  

Worked their, My Co Workers and I did all the Kitchens and bathrooms. Great Quality.

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Showing 226 reviews with content.

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