I've been living at the Banks for the last two years. This week, on a Sunday night, there was a huge leakage in my apartment. Tyrell, our new manager, came by on an emergency basis on Sunday - 11pm to...

WE WANT A POOL TABLE! In the part of the lounge where no one sits. Will add another amenity & bring the community together

Tyrell is the new associate at the building, but that doesn’t stop him from trying to please every issue that I’ve had. He keeps me updated all the time when he sees me and that is greatly appreciated...

Great staff (concierges, maintenance staff) and friendly neighbors. Altogether a great vibe!

Front desk staff has been excellent, especially Mersedys - very kind and go out of her way to help tenants and visitors alike. She has a kindred spirit. Chanelle is also very attentive and helpful. Ma...

I’ve had a overall great experience at The Banks, especially when it comes to my interaction with staff, specifically Kevin B. He always goes above and beyond to take care of any requests I’ve had...