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Ratings & Reviews

Here's what our residents and prospects are saying.

James Liburdi

2024-02-23   Google

Nothing is ever perfect but compared to most apartments this is a step up. Maintenance is always on point and the staff answer all inquires in a reasonable time frame. Haven’t regretted my decision yet. Note* The apartments are on the smaller side ...

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Matthew

2024-02-20  

I love living at the Heron. The amenities are convenient/well kept, the location is the best in downtown, and the staff is always warm and welcoming. Additionally, the monthly events that they plan make moving to a new city less overwhelming because ...

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elsa castro

2024-01-16   Google

Harbon island, Florida 2024 ,beautiful place

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David Shulim

2024-01-03   Google

I waited a full month to review the building in an attempt to be as thorough as possible. I also just read most of the recent reviews of the buildings, so hopefully this review will be as thorough as possible. The parking lot is geared towards reserv...

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Ellen

2023-12-02  

From the moment we put in our application to our move-in day and beyond we have had the most incredible experience at Heron. Many complexes boast in their advertising that they are “luxury” but Heron has earned that description in every way possi...

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Cheema

2023-11-30  

Nice spot great apartment great location nice amenities great staff great great views. Location is amazing just wish they did something for when games are on and streets closed off for residents that’s the only down side

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Megan

2023-11-28  

Not worth the price honestly. Pretty and clean building but not enough amenities or space to justify the cost. The neighborhood is nice but also makes it a difficult place to live with traffic and parking issues.

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Debby Romero

2023-11-18   Google

Nice holiday decorations great for family photos at night

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Verified Resident

2023-11-13  

Over all it was a good experience. The only thing that bothered me was the noise level outside it was hard to sleep with the starship , very loud cars, and spark man

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michael filippini

2023-11-10   Google

Heron is the ideal apartment complex in Tampa, Florida. My time here was short but I enjoyed every minute of it and I recommend this place and it's amenities whole heartedly. Thank you soo much team at Heron!

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Ellen Terando

2023-11-02   Google

We were overwhelmed with the beauty and attention to detail at Heron. Our video tour was conducted by Porsha who was so professional and friendly. She showed us an apartment with the same views and floor plan as the one we were interested in but that...

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William

2023-10-30  

I’ve lived all over the states in very high end apartments….the residence here is always so clean and the staff is always extremely pleasant. Never had such a great living experience than here.

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Joshua

2023-10-29  

3/5 experience for the price paid. It is not great, but it is not bad by any means. I do not believe there is a better apartment in Tampa unit for unit but I do think the amenities are average.

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Brigham

2023-10-23  

Beautiful place to live! Great location! Friendly staff! Would recommend this place to to everyone! Love living here and excited to see who all I meet!

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Matthew

2023-10-21  

All the staff do an amazing job of making this apartment great to live in. The common spaces and pool are always clean. The gym and outdoor grills are also very nice amenities to have.

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Sebastian Andrés

2023-10-14   Google

Extremely good services, amazing treatment from the employees and front desk management. Over all really friendly staff with an eye to help the residents.

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Marta

2023-09-29  

A very nice experience so far. Would like help with all the apps and with onboarding- might be nice to have a newcomers group where we could ask questions a type of orientation

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Ashland Stansbury

2023-09-27   Google

I've lived here for two years and here's how I would summarize it - it's luxurious, quiet, beautiful views, incredible location, but absolutely horrible parking situation. The good: Heron is the top notch apartment building to live in in Downtown Tam...

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Arina Shahbazi

2023-09-16   Google

I moved here in January and originally loved this apartment however months later I'm feeling differently. The views and location are amazing but unfortunately we have some issues living here. My first and main issue is parking. I pay monthly to park ...

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永井真子

2023-09-15   Google

Heron is absolutely beautiful and amazing place to live! 1️⃣If you are looking for apartments in Tampa I recommend Heron,Cora,Asher these tree buildings are managed by Bozzuto, Bozzuto is such a great company! Originally we are going to live in t...

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Jason

2023-09-08  

Beautiful view and awesome pool. The gym could be better with a Smith machine or a bench press. They did a comedy show a few nights ago that was awesome. The property is beautiful and the parking garage is easy to access.

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Tess

2023-09-07  

The leasing staff are awesome! Alyssa even responds to my emails when she is out office. They have resolved the prior issues that one bedroom units do not get parking. Concierge staff is also awesome! They go above and beyond to help me out. I used t...

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David

2023-08-31  

like the building, do not like the parking situation. Pool is nice, but would like the gym to be cleaned better and wipes for the equipment be provided as there is no way to clean the gym equipment after use.

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Alvin Olden

2023-08-17   Google

Brianna was exceptional. She showed us all of the options that we could choose from. And was sooo patient with my husband and I. The whole team including Porsha was so accommodating. Thank you girls. For being there for us.

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Jordan Oravetz

2023-08-15   Google

We’ve been living at the Heron for about a year. In addition to it being beautiful luxe building surrounded by many restaurants, the concierge team is always so friendly and helpful towards the residents- in particularly Luise, Brice and Lisa who g...

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Sarah Marville

2023-08-14  

I’ve lived here over 2 years now & love most everything about Heron. My neighbors have become some of my best friends & were always out doing something fun on Water street. I can’t imagine living elsewhere.

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Tony Drewitt-Barlow

2023-08-07   Google

I moved into a Penthouse at Heron about a month ago. My views and the quality of the appliances are exceptional. Security is good and most people are very friendly and professional. I gave 4 instead of 5 stars for only one reason. I have been having ...

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Mike White

2023-08-04   Google

Great staff - recommend getting a feel of the building before you commit

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Remako

2023-08-03  

We really loved Heron! Service: excellent/ when I had any issues they always fix immediately! Clean: very clean and every time when I enter the building smells is good Apartment: every unit has big balcony, and construction is good! Amenity:the roof ...

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James

2023-08-02  

Everything went very smooth and concierge were very welcoming and helpful. Movers came to wrong freight elevator and concierge went 3x to help them!! Apt was very clean

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Jane

2023-07-31  

Everyone is super friendly, the concierge’s already know my name, very helpful! I love the vibe and people are very kind. Dogs dogs dogs! Love it!

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Daniel

2023-07-26  

Excellent building to live in. I am on my 3rd lease and the new management company has kept me here. Best balconies and a fantastic rooftop pool. Top location as well.

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Bruce

2023-07-25  

Wonderful views of the water,great downtown living. Easy trolley to ybor city, lots of restaurants and other fun things within walking distance.

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Verified Resident

2023-07-25  

Love living at the Heron! Great community, very welcoming and inviting. Nothing better than enjoying my morning coffee with bay and city views from my balcony!

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Matthew

2023-07-21  

Great experience moving in so far. Porsha Colbert was amazing throughout the whole process! Daniel from maintenance was also great as well as the concierge staff.

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Meghan

2023-07-17  

Heron has amazing balconies, stunning unit layouts, and much more in amenities! The staff is absolutely lovely which makes living here so much better. No matter where your unit is, the views are incredible. Plus, the view from the pool is spot on. Yo...

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Matt Colunga

2023-07-10   Google

I love living here. Just signed another lease to stay longer. Love everyone in my building. It’s all the cool kids. We do lots things together. The apartments are stylish and nicely laid out. The patios are the biggest in Tampa. You can’t beat th...

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Ricardo Castro

2023-07-08   Google

Great place. Stefan is AWESOME!! So much hospitality. Great events and organization. Again Stefan made it perfect.

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Sailing Lily

2023-06-30   Google

Had a tour of the community today with Brianna. She was amazing! Super attentive to our needs and knew exactly what we were looking for. Had answers to all of our questions. Applied an hour afterwards. Can’t wait to become part of this amazing comm...

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John

2023-06-23  

Overall I like living here, thus renewed my lease. ;) Staff is responsive, amenities are nice, and the location makes it easy to access Tampa and beyond.

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Justyna

2023-06-20  

Even though we just recently moved in I couldn't be happier with the process. Heron's team made sure we were very well taken care of especially after driving 4 days across country! Heron definitely already feels like home to us! :)

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William

2023-06-20  

Wonderful and friendly staff. very beautiful, clean and well kept. Beautiful views, great amenities and perfect location with always something fun to do.

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Lori

2023-06-15  

Living at the Heron is a beautiful experience unlike any other. Every detail is perfect! The views are spectacular. The finishes are lovely! I am thrilled to call this home.

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Amalia

2023-06-11  

We’ve had an excellent experience so far. The apartment is perfect, and the amenities are always impecable. Our favorite thing though, is how kind and polite our neighbors are!

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Denis

2023-06-11  

We moved in yesterday and everything has been great so far. The building looks very clean and the staff is super helpful. The apartment is very well insulated from the outside noise and the common areas are beautiful

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Joe Shand

2023-05-26   Google

I am a driver for a resident at the Heron and anytime I come around the building, concierge team treat me with respect and love, especially the overnight guy desmond who is very professional.

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Fem Fem

2023-05-25   Google

Heron Water Street Apartments is hands down the best place to live in town. These apartments are seriously stylish, spacious, and decked out with cool tech and high-quality appliances. The staff here are top-notch, but Desmond the concierge is the re...

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Heather Angelicchi

2023-05-25   Google

Beautiful location, I look forward to visiting friends at the Heron. Desmond and Milos at the front desk has always been very helpful with anything we need.

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Sarah Marville

2023-04-29  

I just re-signed my lease for the 2nd time now after being here a little over 2 years. Bozzuto really came in & cleaned up the mess that ZRS made. The staff is courteous & always takes great care of us all.

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Richard Rodriguez

2023-04-20   Google

Working as a vendor with Bazzuto Management has been a great experience. The level of professionalism and knowledge they have is unmatched. They are always available to answer any questions and willing to go above and beyond to help in any possible w...

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Jaime

2023-04-17  

love it! everything is high end everyone is friendly and professional the property is maintained so well feels like home right away great staff all around amazing view 10/10

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Scott

2023-04-16  

It was great! Leasing office made me feel at home and are very nice and accommodating. They even left gifts in my apartment. Concierge is very helpful as well

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JIm O'Connor

2023-04-14   Google

Rachel the leasing agent was very pleasant, professional, and knowledgeable.

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Janine

2023-04-04  

Everyone has been so helpful since I’ve moved in. Great location and views. My favorite part is how clean it is. I am excited to getting to know the community

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Kelly

2023-03-30  

Everyone is super friendly and the move in process has been great :) The concierge (whoever it may be) has all been extremely friendly and helpful.

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Gia

2023-03-28  

I’m thankful that we were able to negotiate a renewal rate that made sense which allowed me to stay at Heron another year. One suggestion is to work with other water street businesses and give residents a “water street” card or something that g...

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Ripudaman

2023-03-16  

Slightly expensive for what you get, compared to other local residence buildings. Otherwise it’s a great place and love it so far. Just would decrease rent to be more competitive with surrounding buildings

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Kelly

2023-03-14  

Outside of the parking situation, the move went well. Brianna and Portia were friendly and accommodating, making the transition easy. The building was spotless and well-maintained. Thank you!

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Falcon

2023-03-06  

Everybody is very nice and helpful and the building is 1st class. The amenities are great, clean and never crowded. The events are fun and neighbors are great too.

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Karen

2023-03-02  

We love the view, the lobby the design, I love it here. The amazing restaurants, coffee shops in walking distance. The convenience of Greenwise in the building has ruined me for anywhere else. Porcha in the office has been super amazing & the concier...

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Verified Resident

2023-02-28  

It’s a nice place to live. The noise level is horrendous where we are located in the building… sparkman wharf& the starship are really loud.

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Verified Resident

2023-02-25  

Heron has been an amazing experience thus far. I love living here and being in the middle of the action whether it be Lightning games, new restaurants opening on water street, or bike rides on riverwalk! 10/10 living experience.

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2023-02-16  

Bozzuto is responsive and doing a good job at keeping our community comfortable, clean, and working properly. There is one thing issue I'd like to raise. The mandatory cable charge of $125 is expensive and unfair to those of us who do not use cable (...

2023-02-15  

Events are excellent. Cleanliness of the building seems to be declining and the quality of the residents seems to have taken a dip as well.

2023-02-15  

Poor service for cost of building.

Jim Meyer

2023-02-03   Google

I want to give a shout out to Bri for a terrific tour of the Heron yesterday. She was fully knowledgeable about the project and gave us a great overview of the area. Helpful and delightful all the way around.

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Samantha Dury

2023-01-30   Google

Keren is the absolute best!! We treasure her so much! ❤️

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dominicsuszek@gmail.com

2023-01-25  

I called for maintenance via the portal last night. Dan showed up this morning. He fixed the garbage disposal in my apartment that had gone bad. What an amazing guy. I was so fortunate to have him come. He resolved the issue quickly. He did an except...

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Alexandra Strauss

2023-01-20   Google

Stefan and the rest of the concierge team at the heron are top notch! I own a luxury charcuterie company and do tons of events all over downtown Tampa, as well as, servicing a good amount of the other buildings and the level of events that Heron puts...

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Kristen Flanagan

2023-01-18   Google

Excellent and prompt service from Dan in maintenance!

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Justin Ingram

2023-01-17   Google

Maintenance is on point around here and office staff is all super friendly. Highly recommend

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J G

2023-01-17   Google

The experience living here at HERON has been top notch 👌🏽. Keren, Kya and Lisa on the concierge team are friendly, kind and professional. Brianna made the touring and leasing process enjoyable and effortless, Porsha was quick to help with a con...

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Randy Lopez

2023-01-17   Google

Friendliest and most helpful concierge team we have ever experienced. Kiara was able to get our family tickets to a sold out event recently that we could not find tickets to anywhere. Also introduced us to our favorite new Steakhouse in Tampa. The Be...

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K JW

2023-01-16   Google

Love, love, love living at Heron! Every day I feel like I am staying at a luxury hotel, except...it's home! Everyone we have interacted with in concierge (shout out Karen, Kya, Lisa!) to our leasing agent Brianna has been simply fabulous. The treat o...

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Andres

2022-12-28  

I have no issues with the building or management. I Love my apartment, it’s perfect for what I need durning this stage of my life. The amenities are always clean and the landscape is always kept up. Great job!

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Joe Gasparoni

2022-12-20   Google

Porsha did an outstanding job of assisting me through the entire process. A big thanks to her!!

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Anonymous

2022-12-18  

Porsha was wonderful. She was extremely accommodating despite her schedule being booked up and provided a comprehensive tour of the property. She was very warm, friendly, and welcoming. She was knowledgeable about the property, amenities, availabilit...

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Juliet Tuthill

2022-12-18   Google

We moved in about a month ago and I cannot even begin to explain how happy we are! The staff here is unbeatable. They made the move seamless for us. Porsha (Lou) was amazing in helping us find exactly what we wanted and offered so much support in ans...

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James

2022-12-15  

Friendly and professional staff. The apartments are very high end, balcony’s are huge and the shower water pressure is life changing. It’s great having a grocery store in the building and there’s so many restaurants within walking distance

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Jean

2022-11-28  

As one of the first resident, I can't help comparing with the previous management team and obviously, this is so much better. Like the building and it's location, not as much the parking space...

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David Cruz

2022-11-25   Google

Shoutout to Brianna. Great help getting acquainted to community and building

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William

2022-11-22  

We love living in the building and the area. The concierge are very friendly and the building/community events are fun to attend. As water street becomes more active with more restaurants and businesses, it will continue to get better. Only complaint...

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Verified Resident

2022-11-20  

MMMMM I'm lovin' it!!!! But you already knew that :-) You can't get rid of me - This HOME!!! The minute you enter an environment either it resonates with you or it doesn't. The Heron is my spirit animal and well, true to form, my home resonates 100% ...

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Sarah Marville

2022-11-18  

I’ve met some of my best friends living here at heron. The new management is great. The only thing I wish were different is the direct tv. Hate that when it rains we don’t have signal.

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Aaron Brenner

2022-11-15   Google

I’ve spent the last 13+ months at Heron and moved out over the weekend. The building and units were built with high quality materials. As someone who works from home, having a quiet space is important and Heron definitely provides that. Several mon...

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William Flanagan

2022-11-11   Google

Place is awesome and the staff is the following: -friendly -professional -accountable and so helpful -organized

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Abigail

2022-11-11  

So far so good ! Could use a few more pieces of equipment (and more space) in the gym but otherwise a very good experience so far, just having moved in this week.

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Faith Larkin - 2 College Brothers Moving

2022-11-08   Google

Great staff, beautiful place to live!

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Angela

2022-10-26  

We just moved in to the Heron and this has been a wonderful experience! Porsha was such a great help with our move! We are so pleased with all the staff from the concierge, Dan from maintenance, and the leasing office. Thank you to everyone!! Angela ...

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Colton

2022-10-22  

Just moved in don’t have much of an opinion so far, but so far the experience has been great and I will absolutely be highly recommending heron based on my initial experience

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Nicholas

2022-10-18  

Awesome effort during the hurricane and evac while still prioritizing my leasing experience. Great flexibility for love in time during that event.

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Lee

2022-10-17  

I'm very satisfied with the receptionists/lobby personnel. When there, they are always so nice and informative. As far as complaints go, It seems the elevators are down a lot and at the worst times (on the weekends) when there is higher traffic. It w...

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Tess

2022-10-02  

Could not get ahold of security to get rid of skateboarders. Front desk staff do not do anything about skateboarding on the granite outside. Too strict about security and noise reduction at the rooftop. Rent payment system errors and had to repay ser...

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Dakota Holt

2022-10-02  

Moving from the burbs back into city life has been liberating to say the least. The building is sophisticated without the dodgy stuffy type behaviors. The cost is justified. The building is safer than most and the staff is;accommodating. I’m enjoyi...

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Alexia

2022-09-30  

The staff is so friendly and willing to help whenever something is needed. They go out of their way to make the residents feel comfortable and satisfied. The home is beautiful, as well as the amenities!

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Rhonda

2022-09-30  

I love living at Heron. My concerns and/or questions are always promptly addressed. The staff has always been pleasant and attentive. I renewed for a second year and I am filled with joy to call Heron home❤️

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Troy

2022-09-30  

Unrealistic rent increases given current market. Price is not aligned with building standards and service. Elevators frequently broken. Trash rooms left unattended. Desk coverage spotty. Garage gate never opens the way it is supposed to.

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Sean

2022-09-14  

Love the Heron! Such a wonderful location, great features, wonderful views. And the people here are all so nice. Parking is always available which is nice and greenwise is in the building!

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Travis Mohr

2022-09-04   Google

Truly a beautiful building in an amazing part of Tampa. The new management team was very accommodating.

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Lisandro HerediaMartinez

2022-09-03   Google

I went to the location to do a delivery they were very nice people from the actually people who live there they was very friendly to me till the concierge her name is yahnae she saw me at the cameras I she come all the way from the other building to ...

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Verified Resident

2022-09-01  

Love the building and the curated events for residents. I would like to see more exclusive events with nearby restaurants/stores/fitness classes.

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Sydney

2022-08-31  

I have lived at Heron for a month and absolutely love it so far! The apartment is beautiful and the resident events are awesome. Management has been very helpful and responsive.

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Reggie

2022-08-29  

Everything has been wonderful! Love the events, and concierge is always so nice. Could use some bigger greenery plants etc at the pool. Trash room is sometimes a bit dirty but maybe that’s hard to keep track of I’m not sure

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Vanessa Olibrice

2022-08-22   Google

Had a virtual tour yesterday with Taylor W. Best tour ever she was very helpful and super sweet, answered all my questions and concerns. I can't wait to move into this complex next year. Super excited 😄. This building complex is absolutely everyth...

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Kristen

2022-08-22  

I moved in the second day Heron opened (from San Diego). I love this community, the management and community events! Decided to renew and excited to watch Water St continue to grow.

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Ezichi Chukwu

2022-08-19   Google

I went on a tour here, and narrowed down my search between Cora, Novel Midtown and Heron. Heron is a stunning community, and the service when I was in the office was great. That diminished after I left. I was going to submit an application and wanted...

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Stephanie

2022-08-19  

I liked the other management company better I think. Better events. It felt easier to get a hold of them. I also think the name is awful. Doesn’t fit the high end vibes of the Heron. The maintence staff before seemed more on top of it. I feel like ...

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Sarah Marville

2022-08-17  

Things most definitely got off to a rocky start upon moving in but they have been slowly improving which is a positive for me. Looking forward to them to continue to get better.

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Verified Resident

2022-08-17  

Thank you to new manager AB for ALWAYS following up to my questions/concerns no matter how big or small. Heron will hopefully be my forever home.

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Verified Resident

2022-08-17  

I love being a resident at the Heron. The original management team gave me quite the runaround when making my move from NYC to FL. I had to change apt models a week before I moved, so it was very stressful. My issue is there's a lack of consistency w...

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Derek

2022-08-16  

Level 3 parking garage door to the elevator is frustrating to deal with. Sometimes it doesn't open or is jammed. Would be a huge improvement to get this resolved. A simple door stop would solve the issue.

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Antoinette

2022-08-16  

My biggest concern is safety. None of the doors from the garage locks. Anyone can enter the building and the stairway. I have written to current and previous management. Additionally, the exterior, including the rooftop looks like it is still under c...

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Jim

2022-08-16  

We love the building. The events hosted are very well done. I think one suggestion for improvements is keeping maintenance on the air conditioning in the common areas updated. We notice hallways and elevators are hot too often. Another is their is of...

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Cody

2022-08-15  

It’s been good I’ve not had many complaints just don’t like parking aspect and the fact I can’t park in the building I live in along with my friends not having accessible easy parking when they visit

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William

2022-08-14  

Everyone is very pleasant and we love the concierge staff. Any problems also usually get fixed in a timely manner. It’s in a great location with everything you need in walking distance. The only downside to living downtown is parking for some peopl...

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Jean

2022-08-12  

Much, much better than the previous management firm.... Maintenance is really improved a lot... Management team when I am traveling abroad is a little bit difficult to reach.

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Deep

2022-08-09  

Loved my time here at Heron! Unfortunately, the size of my apartment and having to park across the street in another was a huge factor in deciding to renew and was simply not worth the price. Otherwise, great location and views!

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Donna

2022-08-07  

Liking new management much better! Great neighbors. Dog friendly. Staff very friendly and helpful. Lovely views. Looking forward to more community shops and hot spots

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Mark

2022-08-07  

Very nice place. Enjoy living here. However, on-going problem with the elevators. Seem like you should get everything working well before you raise the rent. I also request info on any soon to be open apartments nearer to the water on the 24th floor.

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Jeffrey

2022-08-07  

The parking situation here is awful and is the top reason why I’m not renewing. The other issue is the elevators are not reliable and you could wait up to 10min for one.

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Nicole

2022-08-05  

WE LOVE LIVING AT THE HERON !!! GREAT LOCATION GREAT TEAM ! WHEN THE CONSTRUCTION IS OVER IT WILL BE ALL THE BETTER !! MAKING FRIENDS WITH NEW REISDENTS EVERY DAY !!

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Erick

2022-08-03  

Great place and beautiful location! The staff is super nice and very professional, I highly recommend this place or the location water street!

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Andy

2022-08-01  

So far it has been a very easy and smooth transition from my old apt to the Heron Community. The apt was in perfect condition and the moving process was very accomodating

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Haylee

2022-07-31  

No parking, guests have to pay $25 to just visit us. We pay $3k a month for a one bedroom and if we have more than 3 guests it’s considered an event and you’re charged $500.

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Manali

2022-07-29  

We love the Heron and all that it offers. We could not imagine moving anywhere else. The views, the surrounding, and staff are so wonderful. It feels like home with luxury style living.

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William

2022-07-28  

Fabulous pool, rooftop, living experience and location. Walk my pup on the Riverwalk every morning, take a rooftop swim and workout starts the day right

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Scott

2022-07-28  

Need the following: - Consolidated key fob that controls the garage - Better gating system - More vendors - Business center on the RT - Include electric in the rent - Quicker / more reliable elevators - Better security to seep out stragglers, anyone ...

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Steven

2022-07-26   Google

I so greatly appreciate Andres in leasing and Kiara from the concierge, they have both gone above and beyond my expectations and have treated me like a loved one. I thank you for going above and beyond for all my requests! ✨

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Thomas

2022-07-23  

Leaps and bounds better than ZRS! But still have room for improvements. Spending this much money a month and only able to get 1 parking spot is ridiculous.

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Aslı Volkan Diewald

2022-07-21   Google

Coolest residence in Tampa downtown. We are living since couple of weeks here. It’s well managed and always in good condition. In general all the employees are very friendly. Taylor Walls from leasing management team is especially so good is her jo...

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Grant

2022-07-20  

Apartment has been great, amenities are nice as well. Old management disappointed, but the new management seems to be making a noticeable effort to make up for the shortcomings of their predecessor.

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Faizah

2022-07-19  

Has had its ups and down. The location is amazing. The balcony was our favorite part. The rooms are just too small. Couldn’t fit a dresser and my desk barely fits. For the price we pay it’s definitely a huge con. Previous management wasn’t the ...

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Sarah

2022-07-19  

Parking was not thought out for these buildings, Alarms are always going off at the Publix door, daily! Building is suppose to be non-smoking though the smell of pot lingers through elevators and all floors. Balcony's are a disaster. Residents use th...

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Rachel

2022-07-18  

We love living here! Heron is clean, quiet and the staff is incredibly responsive. Maintenance requests are handled very quickly and the entire team is truly professional.

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Eric

2022-07-18  

Much better living compared to our prior management we finally have grills that function properly and I like how they have events that involve all of the residents

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John

2022-07-18  

I moved in a few weeks ago and so far so good. The only things so far that were unexpected are related to Amalize Arena and the TELCO streetcar: the Amalie Arena air conditioner condensers run at all times are are super loud (the closest think I can ...

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Kyle Ford

2022-07-16   Google

Heron is a true luxury apartment building in a blossoming location. The thoughtful layouts, premium appliances and fixtures, balconies, amenities and views are unrivaled. We have everything we could possibly want in the building: professional and fri...

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Kyle

2022-07-16  

Heron is a true luxury apartment building in a blossoming location. The thoughtful layouts, premium appliances and fixtures, balconies, amenities and views are unrivaled. We have everything we could possibly want in the building: professional and fri...

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Alexandra

2022-07-16  

Bozzutto management has been incredible and really care about the well-being of their residents. They stepped in after old management of my building left their residents feeling dismissed and ignored.

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Aarti

2022-07-16  

Heron is in an ideal location on Channelside with access to Greenwise supermarket right inside the building. Great amenities and staff. Love the layout and views from my Apartment. But One bed apartments are meant for just one person in terms of appl...

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Matthias

2022-07-16  

All very fine, very kind and helpful employees especially at the entrance. Very nice facilities. Only really bothering is the permanent and heavy noise from the air conditioning of the Amelie Arena. This might be a reason to leave HERON sooner than l...

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Andrea

2022-07-16  

I love living at heron and will be renewing my lease this month. I’m so excited for the new restaurants and shops opening on water street! Hope to stay here a while :)

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arianna beetz

2022-07-08   Google

The concierge at the Heron are absolutely amazing :) They are kind, respectful, and always super friendly :)

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Joel Snively

2022-07-07   Google

Stephan and the concierge team are true professionals and provide an experience at Heron like no other residence building in Tampa. Thank you for the impeccable service!!

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Dave Ely

2022-07-04   Google

Best part about living at Heron is the SUPREME concierge team! No matter what we need… at any time or day.. we are greeted with smiles. From package delivery issues to hosting amazing rooftop events, the team makes us feel soecial and appreciated!

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Jdesignz

2022-06-24   Google

Shout out to Stefan and his amazing concierge team!! I am a vendor who participated in a special event drawing caricatures for the residents and their pets in the building yesterday, and the staff was simply AMAZING! Chantal was especially key in pro...

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Jennifer Glover

2022-06-24   Google

This review is specifically to give props to one of the new leasing agents, Taylor, for helping me transfer units. She was an angel, despite me changing my mind, literally 4 times. I am very grateful for her help.

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JMP G

2022-06-18   Google

Still Great appartements...and management changed, we may be treated as we deserved now👍

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Laura Lyon

2022-05-12   Google

The staff at the Heron are absolutely fantastic to work with. I was there as a vendor during Resident Appreciation Week & Stefan was communicative, friendly, and extremely organized. He never missed a beat! Our pet portrait day went perfectly & I loo...

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Rachel Ford

2022-04-13   Google

All I can say is WOW. We are relocating to Tampa from NYC and from the moment we stepped into Heron we knew this was the perfect place for us to experience the best of both worlds. We are in awe of the premium look and feel of every part of Heron, fr...

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Gia Sangosti

2022-04-08   Google

I moved in last weekend from Denver and all I can say is that Cheryl G is hands down the best leasing agent I’ve EVER worked with and therefore deserves an entire review dedicated just to her! She went above and beyond in many instances to make my ...

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Jay Dhahan

2022-02-23   Google

I moved to Tampa from Canada and have had the most amazing experience living at the Heron. Great people, amenities, and overall energy. Definitely a NextGen way of living!

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Jesus B

2022-02-16   Google

Beautiful place place in the right location with a price tag too high for my pocket

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Min Yaga

2022-01-06   Google

So I've lived here for about 7 months and feel reasonably qualified to speak about the experience here. Note that my experience is mostly for Tower B (facing the arena). Pros: - It's absolutely gorgeous. The views, design, and styling are second to n...

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Stacy

2021-12-31   Google

Great place with amazing views, - best neighborhood to walk, eat ect -The front desk and management are so very helpful, above and beyond! Andres and Jessica have made the move in so smooth and easy. Highly recommend.

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Jasa 91

2021-12-18   Google

Just moved from NY and I really like the residency here. Great amenities and staff. Andres helped me with the move in process and made it very smooth and easy.

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Kellen Carter

2021-12-05   Google

Definitely recommend working with Andres at the Heron. He has great customer service, and is responsive and helpful. Thanks!

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Albisia Ipek

2021-11-18   Google

Our leasing agent was Andres Betancourt and he was so helpful and pleasant to work with. He made us feel at easy by assisting in answering every question and need we had.

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Joshua Metz

2021-11-18   Google

Andres was very caring and professional, he did a great job touring and helped us with anything we needed.

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Natalie Leslie

2021-11-14   Google

My husband and I worked with Jessica Jimenez at the Heron and she was absolutely amazing. We wanted to move quickly on reserving one of the floor plans since they are in high demand and she was very responsive. The building is beautiful. The rooftop ...

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Gwen Connery

2021-11-12   Google

I helped a family member move into the Heron and things couldn’t have gone any smoother. Andres was so helpful from beginning to end. I can’t say enough good things about him and about this beautiful building.

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Miguel Noy

2021-11-10   Google

We do not live here yet, but Andres Betancourt gave us the tour, he was nice and explained everything well. He made the application process simple and easy. He was able to find us one of the models that we wanted and he even answered the phone late a...

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Thomas

2021-11-08   Google

I have been living at Heron for almost a month. Andres Betancourt in leasing was super helpful and communicative during the application and move-in process. So far the apartment is great. There is minimal noise from other apartments or from the stree...

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Daniel DiTaranto

2021-11-04   Google

Great spot to live for sure

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Lisa Simmons

2021-10-30   Google

At approximately 1:45 pm today, Saturday, a stranger opened my front door, made an indecipherable comment, and closed the door. Allow me to preempt; my son had visited this morning when I was remiss in locking back upon his leave., lesson learned! Ho...

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kirk sweet

2021-10-29   Google

Great place to live.

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Tami Shankman

2021-10-29   Google

I recently signed a lease for occupancy on November 1st . Andres Betancourt was kind enough to give us a tour and extended himself to help with all the paperwork. He has consistently been available for problems and questions. I don't think I could ha...

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Treasa Clark

2021-10-28   Google

Looking for a new place to call home and I was going to schedule a tour, but after reading all of these horrible reviews I'm definitely gonna pass. Yikes!

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Michael Miller

2021-10-27   Google

Great staff, amenities and views!

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Brian Houston

2021-10-27   Google

So far Heron has been exceptional! Perfect location, great views, beautiful apartments, top notch amenities, unbelievably courteous and professional staff. I feel lucky to have gotten in here when I could!

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Chrissie Zimbleman

2021-10-27   Google

Love the building so far. Staff is very friendly and helpful and they assisted with the move in process. Gorgeous apartments with great views and you gotta love being on the river walk and greenwise publix on the ground floor!

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Rosa .Gradilla

2021-10-27   Google

I will share my honest opinion living here. I love everything about the building, everything is always clean and neat: the gym, pool, hallways. Most concierges are very nice and helpful. Yes, it is expensive but it is a luxury building that actually ...

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Leo Fox

2021-10-26   Google

Great views and quiet apartments. Living at the Heron has been an enjoyable experience.

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James Thompson

2021-10-26   Google

The best way to describe it is resort style living in the middle of the city. Living at the Heron and experiencing the opening of the Water Street neighborhood come alive is amazing.

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Rollie Bands

2021-10-26   Google

Expensive 🤷🏽‍♂️ We only live once 😭

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Chad Engel

2021-10-26   Google

Facilities are nice and well maintained. The building is poorly managed as the concierge is understaffed and the front desk is often not attended. Most attempts at reaching the concierge by phone are also unsuccessful which makes any kind of delivery...

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giovanna Roberts

2021-10-15   Google

This review is for Cora Residences. Janessa, my leasing agent, has been the absolute best. I am moving from out of state and she has answered all of my questions, FaceTimed me before moving in so that I could see my unit and made the entire process s...

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Billy Satz

2021-10-09   Google

Very rarely do I write reviews, but the Heron deserves one. Excellent. The building is beautiful, the pool and rooftop are amazing. The staff is attentive and well trained. From the time I identified Heron as a potential home in 6 months ago, the sta...

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Jayne Baker

2021-10-02   Google

For months I watched the Heron towers under construction, knowing I wanted to make that my home, and I’m so glad that I did! My experience with Andres Betancourt has been nothing short of fantastic. His professionalism is unsurpassed, as he was ava...

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Lota Kovs

2021-09-28   Google

Beautiful property and wonderful service.

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Vince E.

2021-09-13   Google

My experience has been nothing but fantastic. The building is gorgeous, staff has been friendly, concierges have been very helpful. I love waking up everyday to the beautiful sunrise. Coming from Seattle it’s a welcome change.

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Rick Barnes

2021-09-04   Google

Great job repairing defective items and maintenance man did a great job unfortunately I can’t remember his name 😀😀😀😀

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Herb Abreu

2021-08-22   Google

Great place visited a friend loved the building and when you step outside everything's right there

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Daniel Gerard

2021-08-06   Google

I am in constant communication with management.

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Amanda Karpay

2021-07-31   Google

My husband and I moved from out of state a week ago into The Heron. George Handley is singlehandedly the reason I am leaving this review. He accommodated our walk through of the building back in the spring and has been extremely responsive and helpfu...

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Justin Hamm

2021-07-31   Google

By far the best transition I have ever had when it comes to a move. From the beginning all the way until the move in was a breeze and all thanks to George. He was extremely adaptive to any changes I made and extra requests I had no matter the inconve...

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Justin Terry

2021-07-19   Google

Phenomenal place to live! Management is top-notch and staff is very friendly and super helpful. 10/10, would recommend to friends and family.

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Judith Miranda

2021-07-19   Google

Lots of Issues with Elevators even though is a new building.. We had issues with Wifi but better now... Parking is very hard even though we pay for it in addition ... However location is great and beautiful.

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Cynthia Visot

2021-07-19   Google

On boarding was non-existent...you need to provide the new resident instructions on setting ac, kitchen equipment, etc. Need to educate about bike storage (never told there was a charge), etc...post office unaware of address. Communication is critica...

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CG

2021-07-18   Google

Nice units. Nice appliances. Nice building. Limited parking. Parking owned by third party The Car Park, $75 per month, $125 for reserved. Additional cars need to park several blocks away. The gates to garage don’t work as intended. Loud A/C sound a...

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Beth Vakevainen

2021-07-16   Google

Would have like to not have Direct TV to pay for the upgrade packages doesn't have the channels I watch. Paying a lot to watch 4 channels now. Should give residents an option as to services. Others I've talked to not happy with Direct TV either Other...

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Chirag Patel

2021-07-01   Google

The building is nice and it’s supposed to be this great luxury building but it’s not management wise. They built and opened too early and cannot manage everything properly, and you barely get a response from management when a complaint is filed. ...

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Megan Marone

2021-04-27   Google

This building is beautiful and the amenities are top notch. I had the pleasure of touring the property with George Handley, who was so friendly and informative and helped me through the process of making the Heron my future home. I have been apartmen...

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Faith Palmer

2021-04-25   Google

The building and amenities are absolutely stunning. My leasing agent, George Handley, made the whole experience of a quick move easy and seamless. I would recommend him to anyone looking to live here.

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Jose Luis Garcia Quilez

2021-03-18   Google

Bonito edificio situado cerca de amalie arena, acuario , river walk, etc.

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D P

2020-09-08   Google

Tampa 360°view, from above !

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Justin S.

2018-09-05   Google

Part of the Water Street Project - Residences and Retail at 815 Water Street is planned to be a Beautifully Designed Luxury Residential Complex w/Retail + Office Space at ground level. There will be 2 Towers: 1.) The 26-STORY, 196 UNIT CONDOMINIUM To...

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Showing 197 reviews with content.

Showing 197 reviews with content.

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