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Ratings & Reviews

Here's what our residents and prospects are saying.

Ami

2024-03-01  

So far, it's going quite well. It's pretty quiet, and the hallways + gym are well-maintained. It's also very convenient having the parking lot so close.

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Yo M

2024-02-24   Google

The staffs at pilot house are amazing! Especially, Edward the concierge was amazing with information and help with the area and had the most sparkling personality i have ever seen in this country dealing with customer service ! Everyone is very helpf...

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Julia Rios

2024-02-22   Google

I always love to visit my friends who lives here! It is so clean and beautiful. They also have the most friendliest concierge Edward who gives the most exceptional customer service. It seems like he is always happy and loves his job. It’s refreshin...

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2024-02-21  

Great service from both the leasing and maintenance team. Very quiet community and walking distance to multiple restaurants and Whole Foods.

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John

2024-02-21  

Great service from both the leasing and maintenance team. Very quiet community and walking distance to multiple restaurants and Whole Foods.

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2024-02-20  

We have now lived at the pilot house for 9 months and have really enjoyed it! They work hard to keep the community areas clean/fresh with there custodial staff. The Conceirge desk is there 8am-12am which make it so easy to get packages or help with q...

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Huntyr

2024-02-20  

We have now lived at the pilot house for 9 months and have really enjoyed it! They work hard to keep the community areas clean/fresh with there custodial staff. The Conceirge desk is there 8am-12am which make it so easy to get packages or help with q...

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Lauren N

2024-02-16   Google

I toured with Pilot House a week ago and although I ultimately moved forward with another apartment, I found the space to be beautiful and well taken care of. I worked with Paris, who was a thorough and thoughtful professional during my tour and ensu...

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2024-02-10  

Move in process was simple and concise with the website updater being very fluid and helpful. Staff have all greeted me kindly and answered any questions or helped with any needs.

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Dalton

2024-02-10  

Move in process was simple and concise with the website updater being very fluid and helpful. Staff have all greeted me kindly and answered any questions or helped with any needs.

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Angel Tovar

2024-01-28   Google

Muy buen sitio

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Ed

2024-01-12   Google

Brooklyn was amazing! I came to tour on short notice and she was thorough with the information, tour, and any questions I had.

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2024-01-11  

Beautiful apartments. Great location. Professional, responsive staff. Super clean. Fair rent. Only complaint is a small minority of residents leave trash and spill things and don’t seem to care about keeping the building nice.

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Rachel

2024-01-11  

Beautiful apartments. Great location. Professional, responsive staff. Super clean. Fair rent. Only complaint is a small minority of residents leave trash and spill things and don’t seem to care about keeping the building nice.

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Rhonda Smith

2024-01-09   Google

I moved to Pilot House in July of 2022 to be close to my new teaching job which was right around the corner. I'm a retiree from out-of-state, so I really appreciated the security that this building offered. I moved out earlier this week, and when I l...

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2024-01-05  

The staff at Pilot House are always kind and friendly! I am very happy that I moved here because it is such a clean, safe environment with great amenities!

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Rachel

2024-01-05  

The staff at Pilot House are always kind and friendly! I am very happy that I moved here because it is such a clean, safe environment with great amenities!

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Verified Resident

2023-12-31  

Love the neighborhood, amenities, and especially the staff in the office, front desk, and maintenance crew. I got locked out of my apartment; Brooklyn so kindly helped me in

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2023-12-29  

Pros: - Ridiculously fast and efficient maintenance team. - Nice immediately local area with eats and Whole Foods within walking distance. - newer building - daily cleaning staff that cleans the common areas very well. - concierge - close proximity t...

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Joe

2023-12-29  

Overall I really have enjoyed my experience living at Pilot House Riverdale Park, with one exception. The fire alarm does not appear to be working properly, and has gone off in the middle of the night several times in the roughly 6 months I've lived ...

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Carmen

2023-12-28  

Random fire alarm going off Wood frame building=poor sound and weather insulation phenomenal maintenance team and concierge staff Responsive leasing team

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2023-12-01  

Love the community and overall apartment. The staff is very personable and helpful. The residents are also friendly. I have been here for 2 months & would for sure recommend this place to others.

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Keila

2023-12-01  

Love the community and overall apartment. The staff is very personable and helpful. The residents are also friendly. I have been here for 2 months & would for sure recommend this place to others.

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Minsoo Ku

2023-11-21   Google

Probably one of the best apartments around the area, and I've ever lived in. The place is very peaceful, quiet and clean. The community is also very kind, especially the front desk people. They provided such a great service, both Edward and Ninah, al...

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llSLAUGHTERll

2023-11-20   Google

Clean quiet place with kind peoples one of the concierge Edward is kind

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2023-11-19  

The area is nice and it's only a short walk to the grocery store. Plus, the sunset is always really pretty and, sometimes, you can even see the moon and sun in the same window.

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2023-11-19  

Really enjoy living at the Pilot House! Every here is so kind and helpful with quick replies! They keep the grounds and common areas clean and tidy too! Thank you all for the great work!

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Ami

2023-11-19  

The area is nice and it's only a short walk to the grocery store. Plus, the sunset is always really pretty and, sometimes, you can even see the moon and sun in the same window.

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Huntyr

2023-11-19  

Really enjoy living at the Pilot House! Every here is so kind and helpful with quick replies! They keep the grounds and common areas clean and tidy too! Thank you all for the great work!

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Christopher Mr Smith!

2023-11-17   Google

I wanted to edit my comment earlier to add some more things since I’ve been here for two months. It’s only been two months so far here but I have to say this is already my favorite apt complex I’ve lived in and I was already moving from a good ...

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Dodzi Akakpo

2023-11-15   Google

The amenity’s are great The place is nice the lobby is amazing leasing office is great t talk to for question the front desk is top tier honorable mention of Edward his customer service and adherence to packages my guest’s as they come in are the...

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2023-11-13  

The application and move in process was seamless and very straight forward. The front office staff was very friendly and helpful. Love the location and the proximity to UMD and stores.

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John

2023-11-13  

The application and move in process was seamless and very straight forward. The front office staff was very friendly and helpful. Love the location and the proximity to UMD and stores.

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2023-10-30  

The community is extremely safe and staff are wonderful. After living abroad for several years, the staff made it easy to move in and make me feel at home

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Verified Resident

2023-10-30  

Have enjoyed living here so far, especially the easy access to the Whole Foods and stores nearby. Would be helpful if they installed mirrors in the garage so you can see cars coming as you're turning the corners!

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Sydney

2023-10-30  

The community is extremely safe and staff are wonderful. After living abroad for several years, the staff made it easy to move in and make me feel at home

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Grace Jackson

2023-10-25   Google

Everyone who works here is so kind and considerate. In particular, the front desk and Maintenance staffs.

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Matt Han

2023-10-21   Google

Edward was very helpful and kind! Inviting and sociable. 10/10 employee

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Matthew “Strider” Jones

2023-10-21   Google

Nice place. Close to trails and and easy walk to pretty much anything you'll need. The front desk staff is great. Edward was always willing to help get the fire running in the center atrium or get a package. Place is clean and kept maintained.

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2023-10-07  

Having been a resident for three months now I can say this is the cleanest, most well maintained apartment building I’ve ever been in. And I’m in the delivery industry so I’ve been in hundreds!

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Rachel

2023-10-07  

Having been a resident for three months now I can say this is the cleanest, most well maintained apartment building I’ve ever been in. And I’m in the delivery industry so I’ve been in hundreds!

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2023-09-29  

So far so good! My husband and I just moved in a few weeks ago and couldn’t be happier with our new home and the complex in general. The gym is PERFECT and staff is so friendly!

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Jena

2023-09-29  

So far so good! My husband and I just moved in a few weeks ago and couldn’t be happier with our new home and the complex in general. The gym is PERFECT and staff is so friendly!

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2023-09-20  

So far so good! Staff are very nice and building is well taken care of. Maintenance staff is responsive. No creepy critters that have been seen around the premises either.

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Elijah

2023-09-20  

So far so good! Staff are very nice and building is well taken care of. Maintenance staff is responsive. No creepy critters that have been seen around the premises either.

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Joe

2023-08-31  

Since moving in everyone has been very welcoming, friendly, and responsive to any questions I have. I look forward to the year ahead living in Pilot House.

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2023-08-30  

I haven’t been here very long but this far my experience with the office staff, the members of the concierge desk team, and the maintenance team have all been superb. I had many questions about parking and just making sure that I knew how everythin...

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Kristen

2023-08-30  

I haven’t been here very long but this far my experience with the office staff, the members of the concierge desk team, and the maintenance team have all been superb. I had many questions about parking and just making sure that I knew how everythin...

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Daeun

2023-08-30  

I love the coffee machine and I love the gym! People are very nice. Lovely neighborhood. I love the place. Front desk is always very friendly.

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Shikha

2023-08-25  

Pilot House is a nice community. The apartments get a lot of natural light and are spacious. The open concept kitchen and living room make the space feel even bigger. There could be more in the way of amenities though. Overall a nice place

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2023-08-16  

I have really enjoyed being at PH. Our apartment is spacious and up to date. Indoor parking is convenient. Trash is simple to discard. Leasing office answers emails quickly and are helpful. The area we live is very nice to grab a bite to eat or head ...

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Huntyr

2023-08-16  

I have really enjoyed being at PH. Our apartment is spacious and up to date. Indoor parking is convenient. Trash is simple to discard. Leasing office answers emails quickly and are helpful. The area we live is very nice to grab a bite to eat or head ...

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2023-08-04  

It was a pleasant move-in process. All staffs are friendly and professional. I would definitely recommend this apartment to people seeking a lease.

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Nam Kyoung

2023-08-04  

It was a pleasant move-in process. All staffs are friendly and professional. I would definitely recommend this apartment to people seeking a lease.

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KLC

2023-07-12   Google

I can't say enough positive things now that we live at Pilot House! Particularly Jessica from the leasing office and Edward from the front desk made even just the first few days easier, efficient, and answered all questions we had with great detail a...

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2023-07-07  

Just moved in. Apartment was immaculate. Little snacks, cleaning items, and toiletries were waiting for us - so thoughtful!! So far the staff is amazing too.

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Edward Douglas

2023-07-07   Google

I had to make a delivery this morning and the concierge at the front desk was simply amazing. I believe her name was indya. Usually a young man is there that I’m used to seeing that also does great. but her attitude, demeanor, and forward way of ma...

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Rachel

2023-07-07  

Just moved in. Apartment was immaculate. Little snacks, cleaning items, and toiletries were waiting for us - so thoughtful!! So far the staff is amazing too.

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Carroll

2023-07-06  

Still enjoy being a resident of this property. The concierge staff are stupendous and always willing to help. Very convenient having covered indoor parking. The lobby is gorgeous and well maintained. The patio area is lovely and my grandson always en...

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Arrey

2023-07-04  

Amenities are good but I wish there was a pool. I enjoy the coffee and find my apartment complex lovely. In addition I am content they have emergency maintenance I believe 24/7.

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2023-07-01  

I love it here!!! Great staff and amazing amenities! Everything I need is in walking distance. Parking is important to me so the garage is a huge plus! The layout is great and the apartment is spacious. I plan to find another Bozzuto property when I ...

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Verified Resident

2023-07-01  

I love it here!!! Great staff and amazing amenities! Everything I need is in walking distance. Parking is important to me so the garage is a huge plus! The layout is great and the apartment is spacious. I plan to find another Bozzuto property when I ...

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2023-06-29  

Brooklyn,Edward and Jessica made the most difficult seem easy and they are truly a super team. I could not be happier. My new home at Pilot House is perfect.

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Mary

2023-06-29  

Brooklyn,Edward and Jessica made the most difficult seem easy and they are truly a super team. I could not be happier. My new home at Pilot House is perfect.

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Nkili

2023-06-19  

The team is doing a pretty good job. Wish residents were more intentional about helping to keep community common areas clean. Too many carpet stains as well as corner swipes where the wall has bern destroyed. However, the maintenance team has been re...

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2023-06-08  

Everyone is super nice and responsible. The apartment is really clean and quiet. There are also some nice restaurants and markets nearby. It’s definitely a perfect place for living.

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Jasmine C

2023-06-08   Google

Every staff member here is great. Maintenance team: Eaton and Frank, are amazing!! Any time I put in a request they are there same day!! Nina and Edward at the front desk are also super nice and helpful. Really great place to live. No real complaints...

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Xingxin

2023-06-08  

Everyone is super nice and responsible. The apartment is really clean and quiet. There are also some nice restaurants and markets nearby. It’s definitely a perfect place for living.

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Staton Benjamin

2023-06-05  

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Az Kalu-Nwiwu

2023-06-02   Google

I have very conflicting feelings about the Pilot House. I love the location and the management staff, but the foundation of our apartment is very cheap. Pros: There are plenty of options to go for a walk or a bike ride. The people who live in the Pil...

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Vilma Mendez

2023-05-22   Google

A beautiful property helpul and respecful staff members Frank and Eaton.

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TOLU OGUN

2023-05-22   Google

Maintenance works effectively and fast. Thanks Frank & Eaton for your hard work.

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Zhiyuan Hua (Howard)

2023-05-12   Google

Having stayed at college park for almost a decade, you bet I moved between multiple apartments. Pilot house is yet the most hassle free, no complaints place. Yes they are a bit pricey, but they fix what’s needed to be fixed quickly, they get your d...

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Yu-Ting

2023-05-12  

We absolutely love it here! The staff are super nice and I love the events they hold monthly, it really helps build a community. The neighborhood is the nicest and cleanest in the area, would definitely recommend!

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2023-05-09  

Bozzuto properties has been phenomenal to work with! Staff is always on point- organized, efficient and friendly. Complex is kept very clean and needs/issues are addressed right away. I love living at the Riverdale Park location!

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Krista Keil

2023-05-09   Google

Bozzuto properties has been phenomenal to work with! Staff is always on point- organized, efficient and friendly. Complex is kept very clean and needs/issues are addressed right away. Beat service I’ve ever received at an apartment complex. Would r...

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BettinaJoe DeBell

2023-05-09   Google

Recently had to move in a piece of furniture to our son's apartment and was assisted by Edward, the concierge. He was wonderful! Helpful, professional, speedy and good-natured. Pilot House is fortunate to have him!

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Krista

2023-05-09  

Bozzuto properties has been phenomenal to work with! Staff is always on point- organized, efficient and friendly. Complex is kept very clean and needs/issues are addressed right away. I love living at the Riverdale Park location!

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2023-05-06  

We have really enjoyed our move in to pilot house! We love our apartment and can’t wait for the memories we are going to make! The leasing office is great! The people who live here have been very kind!

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Huntyr

2023-05-06  

We have really enjoyed our move in to pilot house! We love our apartment and can’t wait for the memories we are going to make! The leasing office is great! The people who live here have been very kind!

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Linaa B

2023-05-04   Google

Great building! Thanks to Ms. Brooklyn, I had the most pleasant tour! She was so friendly, helpful and had no problem with answering all of my questions! Very professional of her, definitely will enjoy coming to Brooklyn for assistance!

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Naomi Jones

2023-05-04   Google

Brooklyn was so kind during my tour! Plus super informative

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London Fogg

2023-05-04   Google

Brooklyn helped me so much while I was looking for a place. She was kind friendly and inviting. Really made my experience one of a kind. If you need help here, I totally recommend asking specifically for Brooklyn because she answered all of my questi...

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Mikensi Daniels

2023-05-04   Google

Ms.Brooklyn was excellent at giving us a tour of the building and answered all our questions wonderfully!

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Jazz Pakz

2023-05-04   Google

I am a therapist and work with geriatric, have been working with clients at Riverdale for a few months now. The security here is amazing, one needs a code to get in, if not the concierge has to buzz you in. I don’t have a code or key and have to re...

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Tarah Umoh

2023-05-04   Google

I loved my experience here at Pilot House, I have been touring a couple places so far but my tour guide brooklyn sloane, (I had to get her full name lol) Was sooo goood!!! that me and my fiancé are considering moving here. She was so attentive, answ...

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michelle rose

2023-05-04   Google

Ms. Brooklyn was straightforward and super accommodating. She had answered all the questions my fiancé and I had. I love how she shows appreciation by constructing fun events for her residents!

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2023-04-28  

Wonderful place to live. I would recommend people to this community. It’s always clean, friendly professional staff, I have great neighbors and great concierge service. The neighbor hood is also near popular grocery stores and a few great restauran...

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Nadia Muhammad

2023-04-28   Google

I had a wonderful stay at the Pilot House. Edward provided exceptional customer service. He was kind, courteous and wiling to assist with every request.

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Stacy

2023-04-28  

Wonderful place to live. I would recommend people to this community. It’s always clean, friendly professional staff, I have great neighbors and great concierge service. The neighbor hood is also near popular grocery stores and a few great restauran...

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Stacy Moore

2023-04-24   Google

Edward is the jewel of pilot house he gave us a tour of the model unit while he was covering blare for another employee and made us feel at home and showed us how beneficial it would be to become a resident I recommend you take a tour with young man ...

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Stanford MOORE

2023-04-24   Google

Thanks to Edward at the front desk he was a true professional!!

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2023-04-22  

Everyone was so welcoming and supportive during our move-in and answered all the questions I had patiently! My brother and I also loved the Earth Day event and we look forward to our stay at Pilot!

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Rebecca

2023-04-22  

Everyone was so welcoming and supportive during our move-in and answered all the questions I had patiently! My brother and I also loved the Earth Day event and we look forward to our stay at Pilot!

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2023-04-18  

The apt is in a very nice area. Staff are super friendly and maintenance is very responsive. Great location near Whole Foods and trails I’ve had a great experience living here.

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Jane

2023-04-18  

The apt is in a very nice area. Staff are super friendly and maintenance is very responsive. Great location near Whole Foods and trails I’ve had a great experience living here.

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Greg Heelan

2023-04-14   Google

Helped move my friends elderly parents here. What a nice facility. The place appeals to all age groups, from students to young professionals to older and retired folks. The building is new and clean and safe with easy in & out parking and loading doc...

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2023-04-13  

We love living at Pilot House! The location is great and the customer service from all of the staff is exceptional. We especially appreciate the excellent customer service provided by Edward and Nina at the concierge desk.

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Veronica Smith

2023-04-12   Google

Had a visit here as a guest Edward the concierge was a great help. I’m also a supervisor at the post office our mail carriers love a good nice concierge. Keep up the good work Edward.

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Always Everything Squalla

2023-04-12   Google

Stayed there . The concierge service was exceptional I believe his name is Edward. Excellent customer service

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Jorge Castaneda

2023-04-12   Google

we have been providing the painting and repairs services for the last 2 years for The Pilot Property and our experience with the Office Staff (Jessica, Brooklyn and Grace) and Maintenance Crew (Eaton and Franklin) is phenomenal, comunication and qual...

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Cenia Sanchez

2023-04-07   Google

Let me start by saying this building has absolutely amazing amenities, courtyards, Media room, fitness center. The office staff Grace the property manager and her team Jessica and Brooklyn are always there to help with any request and the Executive C...

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lidia melgar

2023-04-06   Google

Great building, great staff, people from the leasing office are great very friendly Always greeted by a smile by Jessica, Brooklyn, Grace.. great amenities. The amenities are well maintained and the staff and maintenance team Eaton and Franklin are v...

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Kristina Neville

2023-04-06   Google

Beautiful, updated building! Staff is always friendly and helpful, especially their maintenance team! Franklin and Eaton are the best.

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Larry Lott

2023-03-31   Google

Lovely place to work at as a contractor. The whole staff from Jessica, Brooklyn, and Grace to the maintenance staff of Frank and Eaton hands down are the best

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2023-03-30  

The staff members are the shining stars at Pilot House. They are receptive and accommodating and one of the best apartment-living experiences I've had (and I've had a few!).

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Erik

2023-03-30  

The staff members are the shining stars at Pilot House. They are receptive and accommodating and one of the best apartment-living experiences I've had (and I've had a few!).

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2023-03-29  

Pilothouse has always been a pleasure to live in! It's surrounded by a great neighborhood, the staff is so nice, and the gym is great as well

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Pulkit

2023-03-29  

The place is well maintained and the location is quite nice with everything you need nearby. The maintenance staff is also quite prompt in resolving any issues.

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Nicholas

2023-03-29  

Pilothouse has always been a pleasure to live in! It's surrounded by a great neighborhood, the staff is so nice, and the gym is great as well

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Verified Resident

2023-03-25  

Been here for about eight months now and I love living here! I would recommend to any one everyone is extremely nice it is located in a safe and convenient neighborhood.

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Haozhe Herman An

2023-03-24   Google

My experience at Pilot House has been pleasant so far. The people at concierge desk (usually Nina and Edward most of the times) are friendly and helpful. Most of my non-emergency maintenance requests are taken care of within 24 hours by Frank and Eat...

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Joshua Blake Debell

2023-03-23   Google

Great concierge service and maintenance team. Frank and Eaton were great at installing a filter in my apartment.

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Kiara Gittens

2023-03-14   Google

The staff at the Pilot House is awesome. The maintenance staff particularly Frank and Eden always answer requests quickly and efficiently. The concierge service is also fantastic. My favorite concierge is Edward. Overall the service here at the Pilot...

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2023-02-24  

Amazing, clean and amazing front desk staff. The coffee is the best when you are pulling an all-nighter. In addition everyone is pleasant this is the best apartment I lived in by far.

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Arrey

2023-02-24  

Amazing, clean and amazing front desk staff. The coffee is the best when you are pulling an all-nighter. In addition everyone is pleasant this is the best apartment I lived in by far.

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2023-02-23  

Nice building, clean and decent. Grocery nearby, which is really convenient. The staffs are great and helpful!!! Overall nice place to live.

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Kevin Landie

2023-02-23   Google

Recently came in for a tour and was thoroughly impressed with the staff. The woman who toured me, Brooklyn, was very patient and showed me a few options within my preferences. I didn’t end up leasing but I’ll be referring my acquaintances for sur...

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Verified Resident

2023-02-23  

Nice building, clean and decent. Grocery nearby, which is really convenient. The staffs are great and helpful!!! Overall nice place to live.

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2023-02-16  

Jessica is great! Edwards is great!

2023-02-16  

Pilot House is a true gem in Prince George's County. Very neat, well maintained building, taken care by the most wonderful and caring staff ever. I like that they go through great lengths to safeguard resident's right to a clean and restful environme...

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Danilo

2023-02-16  

Pilot House is a true gem in Prince George's County. Very neat, well maintained building, taken care by the most wonderful and caring staff ever. I like that they go through great lengths to safeguard resident's right to a clean and restful environme...

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2023-02-15  

Thank you so much to the maintenance staff for coming out quickly to finish the door after regular hours. We really appreciate it!

2023-02-15  

Great Service

2023-02-15  

quick responses to concerns

2023-02-14  

Excellent staff here, taking care of your packages, willing to help with any rental issues, great maintenance team, repair very fast usually take only one day! Recommend!

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Kuang-Ching

2023-02-14  

Excellent staff here, taking care of your packages, willing to help with any rental issues, great maintenance team, repair very fast usually take only one day! Recommend!

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2023-02-03  

The Pilot House provides exceptional service from the moment you step through the door and meet any of the concierges. Edward and Nina are very polite, professional, and most importantly beyond helpful. Seriously if you haven't had a conversation wit...

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Yu-Ting

2023-01-16  

Really love it here and the neighborhood. The only thing bothering me is the electricity usage peaking for no reason on various days (even when we are not home and unplugged everything other than the fridge)

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Jane

2023-01-14  

Apt complex is very nice, great location and staff! I love the events they host, it allows me to meet other residents and make new friends. Shoutout to Nina, she’s so nice and wonderful!

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Antwanette Griffin

2023-01-13   Google

I visited pilothouse over the holidays season and loved the proximity of everything in the area walking distance and the building is well maintained also honorable mention to a gem there Edward the concierge was very pleasant & professional with his ...

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Elena

2023-01-03  

I am a new resident, so far so good :) the amenities are great and the building is clean, nice coffee maker! I appreciated the holiday community party. Thanks for the flexibility!

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Marissa

2022-12-28  

Great apartment complex! The staff is very friendly, helpful, and accommodating. The surrounding area around the apartment is growing and there are many lovely restaurants and stores to choose from each day.

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Alanah

2022-12-16   Google

Great apartment I love living here! The staff are all very friendly and helpful. My apartment is facing the courtyard so there is no noise from the street. The courtyard lights are on all night and I can still see them from my apartment even with my ...

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Stephanie

2022-12-16  

Thank you for creating a warm, welcoming environment. We love the resident events too - the block party and the Ugly Sweater Party were amazing! It nice having the coffee station in the lobby too.

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Verified Resident

2022-12-14  

Living here has been awesome. The amenities are plentiful and convenient. I love the neighborhood and shops surrounding it as well. The people at the desk and office are so nice and helpful!

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Akaash

2022-12-14  

I've enjoyed my experience at Pilot House. The amenities are nice for friends who are visiting and want a place to hang out for a while. I appreciate the level of quiet on each floor as well.

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Nicholas

2022-12-14  

Our experience at pilothouse has been great so far! We appreciate the concierge's hospitality, the gym, the fast maintenance, location in the station, and overall community. My wife and I particularly love all the events you guys throw!

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Yong Hun

2022-12-05  

I really enjoy leaving in pilot house. Feels safe and very clean, people are very polite. Nice place to go out and eat. Quite overall and most importantly safe.

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Pulkit

2022-12-04  

The place has a peaceful vibe and the maintenance team does a great job in resolving the issues promptly. So far, would say that it's been a great experience.

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Hongwei Guo

2022-11-30   Google

I have stayed in this place as my little home for 2-year overseas postgraduate degree experience from 2021 and time proved it was a damn right choice. The whole house is clean and warm, the reception clerks at the front desk are really helpful and fr...

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Stacy

2022-11-29  

I am so pleased with my apartment home I decided to sign another lease. Thank you to everyone for all that you do for the tenants. I especially love the community. Happy Holiday Everyone…

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Anirudh

2022-11-28  

I've been here for over a year and I quite like it. I mentioned that some nights were noisy in my last review, and somehow that seems to have changed. The community aspect seems to have died down a bit so more frequent community events would be welco...

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Marcella Stokes

2022-11-16   Google

Lovely location, great amenities, and Jessica and Edward was very hospitable.

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Veronique Graves

2022-11-10   Google

Special thanks to Nina, Edward and Brittany along with the concierge team for being so pleasant, professional and kind!

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Kacey Amrita Carmichael

2022-11-08   Google

Appreciating Edward’s kindness and skill at the front desk.

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Breyiana Moody

2022-10-31   Google

Edward and Nina makes this apt a great place to live. Very warm , helpful and present. Great working spaces! The trash room needs attention. Attracts fruit flies and leaves the hallway with an unpleasant smell. I’ve reported this, still happens fro...

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Michelene Coulbary

2022-10-25   Google

Edward is a phenomenal concierge! His personality and smile are a great way to start the day. He’s extremely knowledgeable about the property and it’s surrounding area.

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2022-10-20  

We have been pleased living at Pilot House over the last 15 months. The complex is located in a nice, quiet area with the convenience of The Station at Riverdale Park. The Rhode Island Trolley Trail is steps from the building and close to University ...

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2022-10-20  

I love coming home to Pilot House. Edward, Nina, and Alex are so welcoming always at concierge. Edward gives me peace and joy as I go out for my day. Nina makes me feel like I'm coming home to a friend. Alex is kind and friendly from dusk to dawn. Th...

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Mark Stratton

2022-10-19   Google

Edward is always extremely helpful at concierge!!

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Marcel Louisy

2022-10-16   Google

I got a head start on the moving process and decided to tour Pilot House this past weekend. Although I am not looking to move in until later on this year, the leaser there, Brooklyn, was very patient and showed me three different two bedroom floor pl...

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Liza Freeman

2022-10-15   Google

I had the most astonishing tour with Brooklyn! The property is super clean and the customer service is top notch. Plus it really convenient to local spots. 10/10 would recommend :)

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Steven Lee

2022-10-14   Google

Edward from the front desk is very friendly. He helped us without hesitation and we are very grateful for what he did. Would recommend him as a five-star employee here!

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Emily

2022-10-13  

Pilot House has overall been a positive experience. The concierge team is always happy and helpful. There are certain drawbacks like the cost of parking, certain doors not having fob readers so you can't use them and the walls seems to be paper thin.

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Isaac Feldman

2022-10-12   Google

We have had an amazing experience living at Pilot House. Common areas are always clean and organized, Jessica and the rest of the leasing/management team are always quick to respond to concerns and questions, and are very friendly. Maintenance is pro...

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Rob W

2022-10-11   Google

My wife and I just moved in about a month ago and LOVE everything about this apartment complex. The unit itself is very nice and spacious, the amenities are amazing (gym, secure assigned parking, courtyard, all the staff events and posting of events ...

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Joshua DeBell

2022-10-10   Google

Great service from concierges. Espically Edward.

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lamar mickles

2022-10-10   Google

3 words! EXCELLENT , EXPERIENCE , EDWARD! I've seen alot of reviews comending a gentleman named Edward and now I see why. I came in a month ago to ask about information on the property and available units. Edward not only greeted me with a warm smile...

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Kristina Noland

2022-10-07   Google

We have been for some time now and love it! When we got our keys, Edward was beyond helpful and kind. He assigned perfect parking spots for us and helped reserve the elevators for the movers. I had many questions, and he stepped in for a leasing agen...

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Chris M

2022-10-07   Google

The customer service here is impeccable! Thank you so much to Edward for the great experience and base of knowledge, making this my smoothest visit to a property yet!

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Yeezy

2022-10-06   Google

Great concierge Good customer service when i came to check the availability and move in date of my move Edward was awesome and really made me feel like this could be my new home.

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Elvis Le

2022-10-05   Google

We are thankful to live here. I'm most thankful for the staff, their attentiveness and willingness to serve. Edward has been kind to offer his friendship beyond the desk, and Nina has greeted our guests with the greatest hospitality. As one would exp...

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aya m

2022-09-20   Google

I have been living her for over a year now. The concierge are all so friendly. Nina and Edward specifically are so sweet and always have a smile on their face. They’re always so helpful. The building also is very nice and clean and I definitely wou...

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Jessica

2022-09-18  

My experience has been great so far. Everyone is welcoming and friendly. The community is amazing! We are always getting notifications for any upcoming events and packages.

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Shubham Ramraja

2022-09-10  

I have enjoyed my time at pilot house. I love the neighborhood. Everything is easily accessible. Especially the the management is very helpful.

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Akaash Beher

2022-09-07   Google

I enjoy the amenities provided as well as the layout of the apartment. The neighbor is safe and has a lot of restaurants. Edward who's at the concierge desk is respectful and a pleasure to talk to

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Verified Resident

2022-09-03  

I've been appreciating the upkeep and charm of The Station neighborhood! Le Fantome Food Hall has been a really nice addition to the area. The resident appreciation events have been cute too!

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chalala Vasquez

2022-09-01   Google

Estoy muy contento con el lugar ,Los de mantenimieto personal muy capacitance, les recomiendo el edificio.

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Marissa

2022-09-01  

Overall, my experience has been a positive one. I love my apartment, the location and the community. I think the one area of improvement would just be management response to issues but usually the concierge is always available and helpful.

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Pulkit

2022-09-01  

The place has a peaceful vibe and is well maintained. The management does a great job in communicating and the service team promptly deals with the issues.

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Samuel Howard

2022-08-31   Google

I needed to take a moment out to say that the front desk staff is unbelievable. Shouts out to Edward and Nina for providing the best customer service in the world. I love this place.

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harrisjrglenn

2022-08-31   Google

They have front desk crew in the DMV big shoutout to Nina, Edward, and Brittany!!!!

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Akaash

2022-08-31  

I enjoy the staff who are present, they are very helpful with regards to lease and property management. The facilities are nice are open 24/7 given that you have key access. The events that are hosted are also fun!

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Carroll L Fitzhugh

2022-08-29   Google

Edward Williams III is a wonderful employee. Always ready to help without being asked. Pleasant and fun to be around. I would like to add information about another outstanding employee: Nina Montgomery. Since I have been a resident here. Nina has alw...

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Yu-Ting

2022-08-29  

Absolutely loved this community. Our floor plan is so nice and I love how everything is so new. The lobby and amenities are always so clean and the concierge are all super friendly. Would not have picked anywhere else to live.

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Vinit

2022-08-26  

Great place to live at. Location is in very nice community with lot of fun stuff around. Very pet friendly. The managing staff is awesome and front desk people are also very sweet. Highly recomended.

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Malik Miller

2022-08-24   Google

Nina, Brittany, and Edward really go a long way toward making Pilot House feel like home. It honestly feels like they are my extended family and have been nothing but helpful, supportive, and a joy to talk to. The overall area is great and seem like ...

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Kailah S

2022-08-24   Google

Maintenance comes quickly, concierge team is the greatest. Edward, Nina and Brittany are like family to me since I moved here. Always so thoughtful and caring. Apartment complex has tons of events for the community. Pricing could be better. It's more...

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Philip Cho

2022-08-23   Google

Edward Williams is always very helpful and professional. He should get a promotion!

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Anirudh

2022-08-20  

I like staying here. feel bad that my 1500$ credit was taken away from me so -1 for that. Like the pet friendly setting but nights are noisy

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Weicong Xu

2022-08-19   Google

I really love living here, peaceful community. Edward helped my friends late move in today, so kind.

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Harun Jackson

2022-08-18   Google

Clean beautifully structured and the hospitality was incredible. The concierge Edward Williams was an amazing host and guide. 🙏🏿🙏🏿🙏🏿

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Cory

2022-08-17  

There needs to be more oversight and enforcement of the parking garage. One of the vehicles parked next to my spot does not have a parking sticker (which it was made clear we need to park in reserved spots) and is often encroaching on my space.

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Ayah

2022-08-16  

I love being in this community. Everyone is very kind and sweet. The concierge are almost always friendly and there are events often. I would definitely recommend it

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Shikha

2022-08-16  

Management and maintenance are great! The apartments are really nice. Community events are a lot of fun. There aren't that many amenities though

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Jamie Carter

2022-08-15   Google

Beautiful units and very helpful staff. Edward is the the best part of the team he helped greatly!

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Saccharine Soul

2022-08-13   Google

The staff here is amazing, but a special thanks to Edward Williams III the concierge! He helped me so much, it was such a pleasure interacting with him. Amazing, kind & personable! A great attribute to the property.

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Andrew Adams

2022-08-12   Google

I have nothing but high praise for Pilot House. Very clean and new facility. The fitness center has a nice variety of machines that are kept in good order. I love the business center and its free black and white printing (color is available for a low...

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Kennard Lee

2022-08-11   Google

Great building. Edward was the best, Thank you for having a great concierge like him, Great guy, awesome personality. He’s best for business.

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Devante Collins (Scan)

2022-08-11   Google

Clean, beautiful property. Staff is warming and friendly. Edward especially was very helpful.

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Jordan Thomas

2022-08-11   Google

Beautiful Property, the staff is friendly! The concierge at the front, Edward, was very helpful, a shining example of the sort of service you can expect here!

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Briana Currie-Gill

2022-08-02   Google

The pilot house is a great place to live! The staff are responsive in a timely manner and always goes above and beyond to keep their residents happy. I also have to send a special shoutout to Nina, she rocks and is great at what she does!

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Thomas

2022-07-29  

Living at the pilot house is great awesome location walking distance to lots of stores. We love Burtons the happy hour is great staff is wonderful

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Stacy

2022-07-29  

Great Community.Friendly neighbors and the staff are wonderful. I would recommend this apartment to my friends. Looking forward to another year at pilot house.

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Verified Resident

2022-07-27  

Love the friendly faces and amenities. My move in went smoothly by reserving the loading dock and maintenance requests were taken care of the next morning.

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Verified Resident

2022-07-10  

It is a nice and friendly community. The amenities are keep clean and the attentive staff are prompt and attentive. The staff does a good job of putting on events to cultivate a sense of community.

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Liang

2022-07-08  

Great apartment and people are very friendly. There’s Whole Food market and all kinds restaurants next to it. The only disappointed is there’s no swimming pool.

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Rebecca

2022-06-29  

Very good place with good people, the staff is very friendly, the apartment is always clean. The neighbourhood is very friendly too. Nothing but good things

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Nkili

2022-06-21  

Nina is the afternoon shift concierge. She is amazing. She really honors the Bozzuto way and standards of operations and she follows through. This is an opportunity for the management team here. They need a bit more consistency when it comes to over ...

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Erin

2022-06-10  

Pilot House is a beautiful community. We love that management works hard to listen to our feedback and continually improve our experience. The concierge service is top-notch. Maintenance is quick and efficient. Thank you for making our home so fantas...

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Alaa

2022-05-31  

Love the community, and the building. However, I wish the maintenance service is improved a bit. The water always seems to have a weird smell. The first time we complained they just said to leave the water open to get the dirty water out of the tank ...

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Anonymous

2022-05-18  

Pros: Nice property with modern appliances. Package deliveries are secure and easy because the concierge takes care of them and send you an email. The area is rather safe and most neighbors are very friendly. The maintenance team is quick to respond,...

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Shreelekha

2022-05-14  

Love the staff here everyone is very kind! Things feel safe and good. The only issue is the light sensors in the stairwell, they don’t work always so sometimes I am stuck worrying in the dark if I’m about to trip and fall

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Jacqueline

2022-05-12  

We’ve loved living at Pilot House. The staff are super friendly, helpful, and extremely responsive. We’ve been here about 8 months now and have felt that commutation has always been prompt and transparent. We also love the location and amenities.

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Danilo

2022-05-06  

We're really happy with the community and how the leasing process went smoothly. Lease office staff was very attentive and responsive, and addressed all issues quickly. So far, everything has been perfect.

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Kayla

2022-04-29  

I’ve had a wonderful time! The staff is remarkable and always so helpful, especially maintenance! Whatever issue I have Eaton is also so quick and helpful! Will most definitely be recommending this place!

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Jane

2022-04-29  

PilotHouse is great, lovely neighborhood location, friendly staff. Only complaint is that the walls are very thin so I can hear my neighbors very easily.

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Jared

2022-04-20  

Great location and amenities/newness of the residence is worth the price. Staff is friendly and attentive. Wish bozzutto hosted more resident socials.

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Sumitkumar

2022-04-18  

Awesome place to live. Most of the things you need can be found around the building but the place is a *bit* pricey, but if you are okay with that, it's a great place to live.

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Anonymous Anonymous

2022-04-17   Google

Worst property I have ever stayed, you can hear everything through both the walls and the windows even when the windows are closed. Not the nicest neighborhood either, I can hear people fighting on the street, every car honk, I wake up in the middle ...

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Carroll

2022-04-02  

Hallway carpeting needs to be cleaned more often especially on the 3rd floor. Otherwise living in the Pilot House is a dream. Service requests are always handled quickly and efficiently. The concierge desk personnel are very helpful and friendly.

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Rebecca

2022-03-29  

Im liking it so far, good community. Beautiful house too. Managment is very good and fast to help with problems. Its convenient to have stores so close by too

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Verified Resident

2022-03-28  

Great experience so far! We've been enjoying the neighborhood and secured package system. The parking is expensive and the garage is sometimes unkempt (trash, parties). Hope they don't increase the rent next year, or I think it won't be as worthwhile...

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Brian Lipman

2022-03-26   Google

Wow

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Verified Resident

2022-03-25  

Pleasant and clean place to live. Staff is nice. Just wish there were more onsite amenities such as dog washing station, provided recycling bins and service, and/or extra storage spaces for small apartments.

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Michellay

2022-03-19  

Pilot House is a great community and features a very nice living space. With fun and interactive events on a monthly basis, the apartment complex really creates a positive living environment.

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Verified Resident

2022-03-19  

I wish the quiet hours and non-smoking policy are enforced better, given the luxurious branding and the price. Otherwise, the staff is friendly and helpful and the building is new and nice.

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2022-03-17  

This apartment community is wonderful to live in. Amenities are top notch, but the highlight of the high night has got to be Nina the concierge! She makes you feel right at home from the first moment you step in the building. A warm, inviting smile a...

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Pulkit

2022-03-16  

The infrastructure is new and what stood out was the way how all the things are managed. The staff is friendly and any complaints are resolved in a timely manner. Overall, pretty nice experience.

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alanah410@gmail.com

2022-03-15  

I have had a really great experience living here. The staff are all very friendly, especially Nina. I would definitely recommend this apartment to a friend. I enjoy the courtyard and the gym. The area is very nice and I enjoy being able to walk to re...

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Verified Resident

2022-03-13  

I really like pilot residents but there have been hiccups in the time I’ve been here. Overall it’s been a great experience and it seems as though the property is constantly improving.

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Rachel

2022-03-12  

absolutely love living here!!! amazing staff, beautiful facilities, friendly neighbors. it's just a lovely place to call home! not to mention the great community around us.

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Kuang-Ching

2022-03-12  

Staff here are efficient, warm, and nice. Will recommend here! It is a great apartment to live with! One small thing to improve is the printer have not yet been install.

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Marissa

2022-03-11  

Overall, I've had a great experience at Pilot House. As with any new buildings, there were some "growing pains" but the staff has been so accommodating and helpful. It is a beautiful building with modern amenities and I'm happy that I live there.

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Sung Eun

2022-03-11  

I love my apartments. This apartment and my room makes me very relax and happy, when i am very sad or stressful. So everyday when i finish all my class, i just really excited to come to my house🥰 Staff also nice, furniture also new and pretty and ...

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Michael Butler

2022-02-28   Google

Nina is the kindest, most considerate and experienced concierge I’ve met. She (without exaggeration) knows every tenant in the building by name, and treats us all with respect with every interaction. The building is wonderful on its own accord, but...

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Juliana Winters

2022-02-26   Google

I’ve really enjoyed living here. It’s safe and the staff is truly wonderful. Nina, in particular, is such a highlight of my time here. She makes an effort to be kind to everyone who walks up to her desk and it really shows. Pilot House is miles a...

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mjsherman

2022-02-19  

One of our concierge staff, Nina, always goes out of her way to make each tenant feel welcome. She’s pretty great! I also had an issue with my door lock and Bozzuto had someone come out and fix it same day which was really nice.

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Joshua Blake_D

2022-02-18  

I have really enjoyed the staff here since they are very intrested in how you as a pearson are doing. There is a very caring community here both in staff and in residents. They also host events as well.

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Briana C

2022-02-18   Google

Great neighborhood - beautiful units. I had a great tour with Maria from the front office. She was very insightful and made the experience a great one! I have recommended this property to friends of mine that are in the market as well!

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kristenkenfield

2022-02-17  

The pilot house staff is very helpful! Nina is the best and always brings a smile to my face! Also the security of the building is great and a peace of mind. The location is great to being around whole foods and other restaurants

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Sierra Oates

2022-02-17   Google

I love Ms. Nina! She is the best. The facility is really nice and I enjoy living so close to the college park area and Prince George’s plaza. This has been a great experience so far!

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Haozhe_A

2022-02-16  

The concierge of the apartment are friendly and helpful, especially Nina. The maintenance team also address my request quickly, all within 24 hours so far. I appreciate their efficiency. The apartment’s location is excellent! Right next to Who...

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2022-02-15  

Living at Pilot House comes with all the bells & whistles. The amenities are above and beyond our expectations. Community living seems to be the emphasis of the professional and friendly staff. Pilot House is conveniently located in Riverdale Park, M...

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Yini Casibang (College Park)

2022-02-15   Google

Enjoy living here! Maintenance is quick to fix things, great amenities, and awesome staff! Shout out to Nina for being the best staff!

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2022-02-14  

Pilot house is an excellent place to live. The staff is very friendly and always ready to help with anything we need. They have many events through out the month that are so fun and thoughtful. I really feel appreciated here at Pilot House. I would l...

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AnaMaks

2022-02-14  

I love the place ! People on the reception ! It’s quite and good ! I like the atmosphere and neighbors ! Everything is good and everyone is very nice ! I love being here and live here ! Thank you very much !

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HG

2022-02-13   Google

The building is pretty nice with good amenities, including a beautiful courtyard. My apartment is nice and spacious with modern finishings, and a beautiful view. However, there are somethings that I don't like about this property. I have made numerou...

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Kris_B685

2022-02-11  

Love the community. Nice modern apartment, decent gym, various layouts. Building staff (leasing office, concierge staff, security, maintenance) are all polite and helpful. I only have a few complaints/issues: 1) similar apartment communities like thi...

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Kris B.D.

2022-02-11   Google

Love the community. Nice modern apartment, decent gym, various layouts. Building staff (leasing office, concierge staff, security, maintenance) are all polite and helpful. I only have a few complaints/issues: 1) similar apartment communities like thi...

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2022-02-08  

My wife and I moved into the Pilot House last summer after searching the DMV for our next apartment. When we found the Pilot House we fell in love with the location as it is walking distance to a Whole Foods, plenty of restaurants and most importantl...

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Emily_D842

2022-01-14  

Everything is kept very clean (i.e. very friendly for my dust mite allergy)! Noise is never a problem. The kitchen is spacious and there's more than enough storage space available for all of my various odds and ends.

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Mo Sunshine

2021-12-12   Google

We have had the pleasure of touring Pilot House as we look for the right home for my sister and myself. The staff was always so helpful in answering all our many questions and the area is awesome. The property is beautiful, of course and we wish they...

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JACK APIBUNYOPAS

2021-10-13   Google

My wife and I moved to the Pilot House 2 months ago and absolutely love our new apartment. It's conveniently located next to a Whole Foods, many restaurants and a great trail to walk or ride our bikes on. The complex is clean and the amenities are gr...

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