Reviews | The Reed Charlotte

Buddy Caldwell

Just moved in. The Reed is an awesome place. The apartments and common areas are beautiful. Excellent views of the City and Uptown area. The staff is amazing. Starting with my initial tour and all the way through the leasing process, everyone has bee...

James Gersh

Great place to live, views are spectacular and staff is very accommodating. Highly recommend if you are looking for a luxury high rise in Uptown.

Roman Kravchuk

Thank you very much for your help, to chose really beautiful apartment. I would especially like to thank Sammy for her professionalism—she helped me find exactly the apartment I was looking for. Thank you so much, Sammy! I would like to recommend t...

Drew Vandemore

The Bozzuto team has been FANTASTIC! Amy the property manager is leading the charge and we couldn’t be more pleased with how things are going. Carol, the lovely concierge, never fails to put a smile on my face when walking out to take my dog on a w...

Victor Gonzalez

Living at The Reed has been an exceptional experience, and the concierge team is a big reason why. From day one, their professionalism, warmth, and genuine care have stood out. Whether it’s accepting packages with care, remembering residents by nam...

Paula Banks

Best apartment complex I have lived in Charlotte NC. Managed by one of the best property managements ever!which is Bozzuto!. After having several not so good experiences living at other high rises located uptown I can genuinely say I am at peace in m...

Leslie Jacobson

My Experience at the Reed was amazing I toured with my brother who’s getting the apartment but I enjoyed my experience from first point of contact Erica who set the tone from being so bubbly, positive, and welcoming! I knew from Erica the rest of t...

Cody Callahan

Sammy is great!

Kate McDonough

The Bozzuto has created an amazing environment for the residents. Sammy especially has been extremely welcoming and is very helpful during the events. Best place to be!

Joey Geraci

Great apartments, location, and views. If you like floor to ceiling windows and going to games then this is your spot. There are some growing pains with the new management but I have dealt with them previously and had no issues. The parking garage an...

Eric Acosta

I have had the pleasure of living at The Reed for just over 1.5 years, and I can honestly say it has been a fantastic experience! With the recent change in management, I was initially hesitant, but I have been pleasantly surprised by the wonderful se...

Dezmond Mckell

I must’ve missed the part where silence became a reply lol. Am I the only one that can’t seem to get a response to my emails ? Just wondering if this apartment is worth waiting for… it’s been over two weeks

Spencer Perkins

Completed a tour with Kaylin and Kyleigh yesterday. Based on some of the reviews, I was very hesitant to even schedule a tour. However, once I arrived, the receptionist was very friendly, and it quickly became clear that the new management company ha...

PTN

Been living at The Reed for almost a year now. Overall, I’ve liked it here. When management switched over to Bozzuto, I wasn’t pumped. Things seemed fine the way they were, and I didn’t really see the need for change. The new team came in and g...

Musa Ghaith

UPDATE: The Reed is a DISASTER apartment complex, and I regret every second of living here. The management is atrocious—unresponsive, unprofessional, and completely ignores residents issues. The new management company has taken this place to new lo...

Patrick Daniels

I MEAN, WHERE DO I BEGIN IN THIS REVIEW!!! the unfortunate predicament of this type of environment is beyond comprehendible to witness pure adults completely and utterly mismanaging, and treating paying customers who are choosing to move their lives ...

Patrick Rhyne

Horrible management.

Larax Brun

The Reed markets itself as a luxurious apartment complex, but my experience here has been far from that. The issues are numerous and persistent, making it an incredibly frustrating place to live. First, the concierge service is practically nonexisten...

stephanie Cavinder

I’ve lived at The Reed Apartments in Charlotte since May 2024 and was initially excited to move into such a prime uptown location, complete with stunning views and convenient walkability. Unfortunately, despite the building’s sleek appearance and...

I’ve lived at The Reed for a couple of years now, and I still really love my apartment. The views over Bank of America Stadium are a big highlight and make coming home feel special. When I first moved in, the management was just okay. They did what...

I toured The Reed today with Kaylin and she was super kind and easy to talk to. I’m relocating from Columbus, which has been kind of stressful, but this visit made me feel a lot better about the move. I’ve looked at a bunch of places around Uptow...

Jollene Phillips

Recently did an apartment tour at the Reed and it was phenomenal. Kaylin Cuthrell was our leasing associate and she was so knowledgeable, friendly and engaged. The whole experience was great and I highly recommend taking a tour of their units. Workin...

Ried Silcher

Wish I could give ZERO stars!!! I toured this property with my friend, she is potentially moving to Charlotte, and uptown was her first choice as she loves the city life. The moment I entered the building the management teams demeanor seemed off. Not...

Jessica Green

I toured The Reed in Charlotte and had such a great experience! Kaylin was my main point of contact and let me just say — she is AMAZING! So knowledgeable, so patient, and just really made me feel at ease the whole time. She knew the answers to eve...

Camrie Bibbs

Just moved in today! Kaylin & Amy were wonderful! I love my experience from touring to moving in! I’m excited!

Derek Cantrell

As a vendor The Reed was Absolutly amazing to work for. Amy and Jose were great to work with

Kyra Durham

I have lived at the reed from 2022 until this spring of 2025. I have such mixed reviews of this apartment complex but what I can say is overall the views are what makes this place appealing and made me stay. Unfortunately the cons began to outweigh t...

Mark Reed

We really liked the apartment complex but you can’t get any one on the phone or respond to an email. We ended up going with a different complex because of that. The lack of response concerned us.

Tehdee Behr

Did the staff go on strike or something ? There’s an issue with the website to where you’re not able to click on any floor-plans or fill out an application I’ve been trying to get in contact with someone for the past few days and I still haven�...

Danielle Griffin

Had a great tour with Kaylin!

Alexandra Shay

Kaylin was an excellent tour guide! Answered all of my questions, great tour and service!

Anonymous User

Living at this apartment complex has been an increasingly frustrating experience due to poor management, lack of resident support, and a growing list of unresolved issues. Pivot Parking's Management: Carlitos "Cjay" Chavez-Knotts, the Manager for Piv...

Shannon Phelan

Great tour from Kaylin! She is so knowledgeable and made us feel right at home. Highly recommend!

Nolan Pollard

Love the place and people. Leo is always very helpful when needed with maintenance, and Trevor and Andrew are always helpful with any lease issues. Thanks y’all!

Erika F

I had a tour with Kaylin and she was amazing!! She was very detailed and friendly. The apartments were beautiful in itself but Kaylin really sold it!!

Natalia

I have been renting an apartment here for the past three years, but this will be my last lease. The situation with parking has become unbearable since the new parking company took over. They now require all residents to park between the 6th and 8th f...

Chancey Gregory

My husband and I LOVE living at the reed! The staff couldn’t do more for you and are always super friendly and attentive. Shout out to Andrew and Trevor. The views are just phenomenal and the amenities are next to none. I’ve read some reviews abo...

Anna Roberds

I showed up to tour The Reed at 1pm on a Saturday, and was told they were running behind. By 1:45pm they were still running behind, so I left and rebooked a tour for the following Sunday. After rebooking my tour through their website, and responding ...

Leno Vo

I recently stayed at these apartments and, overall, had a wonderful experience. The apartments are beautiful, with modern, stylish, and minimalist decor, and the views are fantastic. The complex also has excellent amenities, including a well-equipped...

Maria Robinson

I’ve been living at The Reed for 3 months now, and overall, my experience has been positive. The maintenance team is efficient and responsive Whenever I’ve had an issue, they have been extremely quick to respond.They also thoroughly resolve the i...

Jordan

I moved to The Reed about 14 months ago, it's been a great experience so far, leading me to resign my lease and stay in the building, in a different unit. Positives: I moved to Charlotte from DC and initially chose this sight unseen because of its pr...

LaThelma Henry

I had the pleasure of working with Ariam Kidane at The Reed, and I can't say enough good things about my experience! From the moment I walked in, Ariam was professional, attentive, and incredibly knowledgeable. She took the time to understand my need...

Dawn Arcand

Arian was absolutely amazing. She is extremely professional, knowledgeable and personable. The property is amazing. Thank you for all you help.

Kendal Eanes

Leo was AMAZING! He was helpful, friendly, and nice. I would request him to fix any issue we have going forward. I would give a 100 out of 10 stars if it was an option. He was so awesome!

Rhee

My experience with The Reed has been great thus far. I had an issue with my AC unit and Leo the maintenance manager came and figured out the issue in not time as well came to double check that everything was ok and that there were not any further iss...

Luke Maurer

I have lived here 3 years and the experience has been nothing but spectacular. The location and convenience are as good as it gets in Uptown Charlotte and the amenities are top-notch for the area. Leo and the whole maintenance team are by-far the bes...

Kayla

The Reed is a great place to live in uptown! I have been here since the beginning and have really enjoyed my time here. I face the panthers practice field and love that I get to watch them practice and also I get to see the sunset every night. The vi...

Ara Burger

Trevor Edwards at The Reed helped us move into a beautiful 2 bedroom apartment. He was so great to work with - always looking out for us and accommodating our needs. He went out of his way to help us, such as by staying late at work to let us view ap...

Doris Whyte

Only because you can’t select 0. Not luxury at all. And staff is rude

Musu Askie

Honestly, there is nothing luxurious about The Reed Apartments! The only thing you’re paying for is a view of the area. Costly apartments with zero comfort or convenience. The elevators are always down, terrible valet, (they don’t do their job at...

Sosaography

Views great Parking average (why am I sharing a garage with randoms) Andrew he’s super cool Maintenance cool Ariam cool Free coffee but I don’t drink coffee These other residents… WEIRD Umm yeah probably more !

Lauren Gaines

I have lived at the Reed for almost 2 months now and I am SOO happy I made the decision to live here!! I had to find a place under a very quick time crunch and Andrew and the management team was beyond helpful and helped me find the perfect place!! E...

Diamond Victoria

Do not look to move here unless you want to encounter issue after issue. Valet trash is not reliable and not managed well at all. There's often trash left in the hallways for hours on end, which leaves a lingering smell and makes the outside area loo...

Daisy M

It is not luxury, the only thing you’re paying for are the views. The valet trash refused to take my trash and had the nerve to put my boxes that were in the trash room back at my door. You are not paying for convenience and apartment is far from l...

Niaria Rice

My experience has been far from satisfactory. The trash valet service is unreliable and poorly managed, often leaving trash sitting in the hallways for hours, which leads to unpleasant smells and an unsightly mess. The elevators are constantly breaki...

Tasha Rhodes

This apartment is not luxury, the only thing you’re paying for are the views. You are not paying for convenience and apartment is far from luxury. The elevators are always down, trash valet don’t do their job, the gym and pool are mediocre at bes...

D Dawson

The best apartment community in the city.

Maha Cargoe

Live here if you don't mind the elevators ALWAYS BEING DOWN ! There's never a day where more than one elevator isn't working. So if you have somehwere important to be make sure you factor in extra time to sit and wait for one elevator because the res...

raphael henderson

I recently had the pleasure of working with Ariam Kidane when my friend Christian was looking for an apartment, and I cannot speak highly enough of her exceptional service. From start to finish, Ariam displayed a level of care and attention to detail...

Edward Baker

Ariam and the team made the move in process as seamless as possible. The apartments are beautiful with thick walls and high-end appliances. You won't be able to beat the views and community at The Reed!

Markela Tarrance

The Reed has done amazing job with handling their residents with urgency. Leo took care of a request I had very quickly and I am very impressed. If you are wondering if you should move - I would say yes! I would highly recommend.

Thibault

My time at The Reed Apartments in Charlotte was a mixed bag, leading to a three-star review. Let's start with the positives: the initial impression was stunning, especially coming from France, and the views were just as breathtaking in person as they...

Anaiyah Barker

Living at The Reed in uptown Charlotte was the best decision we made, an exceptional experience! Ariam made our transition seamless with her infectious energy and helpful demeanor. We are thrilled with our decision and confident that we've found the ...

EverythingPrettyCo

Enjoying my stay here at the Reed !! Very welcoming & fun monthly events ! Maintenance team is very attentive

Ahsanur Rahman

Exceptional Living Experience: A Review of The Reed Apartments For an exceptional living experience in uptown Charlotte, The Reed is an ideal choice. Conveniently located just a 5-minute walk from the center of uptown Charlotte, where all the offices...

Chelsea Koehler

I am a new resident at The Reed and if you’re looking for the best luxury apartment in Charlotte, look no further. I had a tight deadline for my move and The Reed staff and management helped me get into an amazing unit within weeks. The application...

DO NOT LIVE HERE. The elevators do not work and you will have to walk 20 something flights of stairs. Peoples dogs pee and poop everywhere and in the elevators. There has been shootings all the time nearby and around the block. The staff is unhelpful...

This place is HORRIBLE! Shootings all the time around the block. Elevators do not work, and you will have to walk up 20 flights of stairs. The window/walls leak and will mold the floors The pool that looks so cool is freezing and they have a heater b...

Von

I had a confirmed appointment for 12:00 today. I showed up at 11:45. At 12:08 I was notified that someone was ahead of me who was also waiting in the lobby. The other gentleman was finally escorted upstairs at 12:25 while I continued to wait. I was n...

Trey Lee

This place has been amazing to live in. What a great view and price its truly a unique space in charlotte. Very clean and the staff that works here is awesome. From the office to the matenience and front desk everyone is a pleasure to encounter.I was...

Akeem Harrison

Been a resident for almost 2 years and can say this has been my favorite complex by far. Maintenance is great thanks Shareef and Leo and so are leasing staff!

Angel Brown

I’ve been living here about 9 months and I have to say that I love it. Views are amazing (best views in Charlotte, hands down), the staff is great, the gym is decent - it gets the job done, and we have a pretty good community. Also, we are in the m...

Whitney Wheeler White

Love Andrew and the entire staff!

Xander Hassan

Wanted to share my experience thus far here at The Reed. I have been living here now for about 3 months. The office, Andrew, Trevor & Ariam are exceptional at what they do and always have an answer when it comes to the questions that I have. Leo! Wha...

Sara Mercado

Great property, I have a great view, office and the maintenance staff are amazing.

Chavely Chavez

Ariam was our leasing agent and she was amazing helping us transition! She made everything easy and was super knowledgeable about everything. She answered all my millions of questions. The views are amazing. I highly recommend, We love our new apartm...

Baron Daul

The location and views are some of the best in uptown Charlotte, but that's the easy part for the Reed. The hard part is making an apartment building/complex feel like a community or that you are cared about as a resident and the staff here have done...

Poetic Diva

I was only in the lobby but it was beautiful.

K. Thomas

Leaving an honest review for someone who considering this place. It's absolutely gorgeous, but not as clean as it should be. I would have stayed, but they allow dog owners to allow their pets to poop in the hallways, garage, and elevators, and concie...

Kendal Eanes

Very unprofessional tour. Could not answer a single question. Rejected us for no reason. Great views but horrible customer service

I've been living here for 1 month and my AC has been broken ever since I moved in. Maintainence has been in and out of my apartment almost every weekday for the past 3 weeks not having solved the issue while my wife attempts to work from home. All I'...

Shehryar Amer

I've been living here for 1 month and my AC has been broken ever since I moved in. Maintainence has been in and out of my apartment almost every weekday for the past 3 weeks not having solved the issue while my wife attempts to work from home. All I'...

Lina Giraldo

This review is purely for Leo who is part of the management and maintenance staff. He always went above and beyond during my two year stay at the Reed, and Leo became someone I trusted and could confide in! That’s the kind of person he is; he alway...

H L

I've been waiting on a refund check from this apartment building for almost 2 months now and have yet to receive it.

JHaiti “Jay” Jolicoeur eMBA

I think by far one of the best apartments in Uptown. Not too many units which is good because it’s not too busy. I had some issues but Managent took care of things very fast. Maintenance is very, although I think they need more equipment in the fit...

Brandon Ware

The concierge is amazing

MYC LUXURY

The residents in this building are great! The staff is helpful and supportive and doing business here has been a pleasure!

Jack Christian

Have loved my time at the Reed so far - so quiet, clean and the staff has been excellent in handling any needs. Top amenities and in a great location, tough to beat!

Matty Mallz

Thus far, living here has been an incredible experience. If you're looking for somewhere to make you feel at home, I'd recommend The Reed. Everyone I have met within the building, residents and staff, are extremely kind. The views aren't bad either ;...

DC Covington

I love the sense of community The Reed has with it's residents! The concierge is excellent as David and his team (Nicole and Michelle) go above and beyond taking care of us and our pups as they also look forward to their treats. David is extremely pr...

Pablo Bernal

David the concierge is great !!!

DC Covington

We are excited to move in! Lauren has been an absolute pleasure. She is very attentive and is representing this establishment well. The location, views, and units are absolutely beautiful. Once we move in, we will provide an update. As if now we are ...

Zack Olson

Took a tour few wks back but due to covid it delayed the timing of the construction there and we had to renew at our current place. Long story short loved every inch of that place. Toured with Marquell he was outstanding with me in showing all the un...

In-person staff are great people and the majority of these issues are out of their control. 1) Elevators do not work majority of the time. 2) Frequent loud noises coming through vent. Other residents have this problem too. Wakes me from sleep. 3) No ...

Jonathan L

My experience here has been nothing short of luxury living and I’m happy I picked here. The views are incredible and the monthly activities set up by leasing office are a fun bonus. David, Stephanie and Vicky have been great at front desk!

Emily Hausler

Just moved in and could not be happier with this place. Lauren is an absolute gem and made the move in process so simple. The Reed has the best amenities, nicest people & great location/views!!

Princess. Emm

all the workers are super friendly and inviting, Nicole the concierge was so helpful!

Katherine Rodriguez

Beautiful property, Nicole at the front desk is excellent

Jordyn Andy

I was visiting my sister over the weekend and the concierge Nichole had texted me some nice things to do around the area while my sister was at work which I really appreciated since I am not familiar with the area!

Edmund Yeboah

Just moved here in October and my experience have been awsome, Lauren was very helpful and always on point with things, I really love my apartment the views from my apartment is amazing, the the staff is amazing very friendly and helpful do want to g...

Buddy Caldwell

Just moved in. The Reed is an awesome place. The apartments and common areas are beautiful. Excellent views of the City and Uptown area. The staff is amazing. Starting with my initial tour and all the way through the leasing process, everyone has bee...

James Gersh

Great place to live, views are spectacular and staff is very accommodating. Highly recommend if you are looking for a luxury high rise in Uptown.