Baltimore, MD

Customer Service Representative - Wye River Insurance

New

Wye River Insurance, a Bozzuto company, is an insurance brokerage and risk management firm changing the way real estate companies and people in general think about insurance. Offering tailored risk consulting, insurance and surety placement and claims management solutions, Wye River empowers clients with clear and comprehensive insurance strategies that offer full coverage and true peace of mind.

Primary Responsibilities:

As a Customer Service Representative for Wye River Insurance, your primary responsibilities include:

Assisting with monthly reports, analyzing policy, compiling various proposals, creating ACORD applications, insurance agreements, and additional projects
Creating and distributing certificates of insurance to stakeholders on a daily basis
Editing and proofing all work for precision before distribution
Generating and sending all invoices in a timely manner
Interacting with clients at all levels both on the phone and in person
Providing professional and courteous service for all functions required
Organizing and maintain calendars
Planning and executing occasional client/networking meetings and functions
Making travel arrangements
Maintaining all files pertaining to corporate matters
Special projects as requested

What You Bring to Us:

Bachelor’s degree required
2+ years in administrative assistant or similar role supporting multiple people in fast paced environments
1-2 years of experience in either Insurance or Real Estate industries
Property and Casualty insurance licenses
Willingness to travel between main corporate office and off-site meetings
Strong organizational abilities to manage heavy task volume
Must have excellent written and verbal communication skills
Possession of outstanding organization skills is essential
Strong computer/typing skills (Word, Excel, PowerPoint, Outlook) AND EPIC
Ability to handle mail, phones, scheduling, faxing, etc
Ability to edit/proofread for grammar and content
Capable of setting priorities and complete multiple tasks simultaneously
Professional presentation required at all times
Creativity, helpful/friendly personality, customer service focused, and a desire to learn the basics of insurance

Salary Range

$50,000—$60,000 USD

Working on our team and in this position, you can expect:

Competitive compensation.
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Paid leave. We provide 20 days of paid time off plus holidays.
Retirement planning. We offer a 401k program with a company match.
Tuition reimbursement. Plus, many other programs to support career development and growth.

Wye River / Bozzuto is proudly an Equal Opportunity Employer.

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